Vortex Plumbing

Laurie T.

We have lived in Rancho Cucamonga since 1978 and have used many plumbers thru the years. We have a few unfortunate stories.
Vortex Plumbing in Chino was recommended to us and we have been using them for a few years now. Vortex is a family owned operated company. The Vortex Plumbers are not working on commission, they fix what needs to be fixed and that's it. They do not push unneeded work.
We have always been satisfied with their plumbing work, recently having a difficult toilet problem.
The owner Eric came out and fixed the mystery problem.
We will never use any plumbing company other then Vortex

John M.

Love Fourtex plumbing showed up within an hour and a half very friendly plumber he was awesome! Fair price great service super friendly super efficient went down and picked up the part we needed for us came right back and installed it. Do you need for me to go to these guys are the best! Thank you guys huge shout out to Paul the plumber you're the best buddy thank you. Make sure you ask for Paul!

Patrick K.

Superior responses to various issues and trustworthy !!! Hard to find these qualities in this business...,anyway this has been our experience-

Brigid B.

running toilet. Plumber came out charge 172. and also changed connections screws that connect toilet to tank. Did so without asking me first.
Long story short toilet leaked, and he came out 2 more times and each time said it was fixed. but not. water leaks on floor.

When I call they give me runaround and have never come back to fix problem.

Horrid service and work.

Judy Y.

So glad my bro-in-law recommended this place to us. They are very quick to respond, courteous and reasonably priced. Now I have a reliable plumber to go to when I am in need of one. Isn't a reliable plumber one of those necessities in life, like a doctor and a car mechanic?! Lol.

Marywood H.

The water main that services our townhome community was broken by a tree in the January 21 - 22, 2022 windstorm leaving our 60 residences with no water. California Arbor Care came on Saturday and removed the tree.
Vortex Plumbing came Sunday morning and worked all day and into the evening to make the repair. Both of these companies went above and beyond to minimize, as much as could possibly be expected, to minimize the inconvenience to our residents.

D P.

We noticed what appeared to be possible leak on the downstairs ceiling. Since the master bath is right above the area, we contacted Vortex to help assess the situation. Scheduling was easy and the associate arrived and almost immediately located the problem and discussed the needed repairs. Once the parts were available (the next day) he returned and repaired the old plumbing, showing exactly what he was doing step-by-step. He was so professional, courteous and even made sure that the surrounding furniture and rugs were covered before working and throughly cleaned the area before leaving. Labor and parts were very reasonable. I wouldn't hesitate to recommend this company (or use them again if needed).

Linda L.

What can I say... VORTEX to the rescue!! I had a significant water stream in my garage coming out from under my washing machine. Turns out, the leak was coming from a cracked pipe inside the wall, not my machine. Vortex was contacted and they came out promptly the next day. Paul was the associate that showed up (even came early), he was super friendly and very professional. As it turned out, the cracked pipe was part of several other pipes joined together as one big unit. Just my luck, Home Depot was out of this part. So Paul improvised, purchased similar tubing/glue, came back and recreated the whole unit, piece by piece. It was amazing to watch his plumbing talents at work! It came out beautifully, Paul cleaned up the area after his work was completed and my problem was solved!! Kuddos to you Paul for doing such a great job and being so talented!! Definitely would recommend this company to anyone looking for a professional job well done! LL

Gianna C.

This company has been INCREDIBLE!!! They are so fast to get us an appointment and their workers are so sweet and the best part is there's NO BS!! They have come through for us so many times from toilet back ups , a big project in our garage. They are honest and work quick and efficiently! We love Paul and mike!

Noel N.

BEWARE of Vortex hourly charge as they will slow down their work to charge you more!!! Super slow Mike and his helper (trainee) charged me for 2 hrs of job to replace a shower handle cartridge - (2 workers 2 hours $214 labor only). That includes 40 min trip to Home Depot which is across the street from my home on Euclid/Riverside, 30 min to check any more leak after job completion and writing the invoice - that's more than an hour! I thought having 2 workers would speed up the job - but no- it seems Mike is training the other worker. I complained unsuccessfully. DO NOT USE VORTEX!!!