Viper Rooter and Plumbing

Tha L.

Had roots clogging up my sewer line and called Viper Rooter and Plumbing. Eddie was quick to respond and gave me heads up when heading over. Gave me an assessment and options available to address the issue with his years of experience. Ended up doing hydro jetting and the line was cleared. Thank you Eddie and team!

Danny V.

I had Jose come out to my property recently to try and clear out a clog that two other plumbers could not.

Not only was he successful, but extremely honest, communicative, and conducted business in such a professional manner.

I had my plumbing hydro-jetted while he was there and the cost for everything was so much less than the other companies out there.

Do not hesitate to hire the guys at Viper. You'll be saved in our list of contacts.

Big K.

I called about 10 places and they were the only ones who were able to do a heat pump water heater. They came out really quickly and were able to give me an estimate right away. I was really impressed with Alfredo, who was very knowledgeable about hybrid water heaters and i think was certified to install them. I had a small issue after the install, but they came out and fixed it for me.

Ricardo R.

My shower stems were leaking bad so I used Yelp to look for a plumber. I clearly described my issues. Received several responses and Viper Rooter and plumbing caught my eye. I read over their reviews and decided to go with them. Big mistake. Eddie their plumber contacted me and asked for photos of my shower valves. Took photos even included photos of an extra stem I had that showed the make and model of the stem. He showed up on a Tuesday and within 10 minutes says he has the wrong stems. Two days later he shows up but now does not have the tools to remove the stem. Shows up the next day and says the stem is stuck and he's afraid to turn it. Tells me it's best to replace entire system. I ask how much? He says $700. I question it and he says he charges $150 an hour. This job will take 3 hours which will be $450 plus $250 for parts. I'm several days into this so I agree. He comes back the following Monday. Says he has a part I need so another $50. Total now $750. He completes the job in under two hours. So the cost should be $600 now. Nope still $750. Labor now $225 an hour. I use my credit card to pay. He takes pictures of both sides of the card and will email me my receipt/ invoice in an hour. Three days pass nothing. I contact him he asks again for my email address. I give it to him again. Six days pass and still nothing. Since he has my CC info I contact Chase and have them terminate the card so it can't be used again. Two hour job took 6 days to complete, fluctuating hourly rate, and no receipt or invoice to show the work. Basically no warranty.

Chris C.

Many companies responded to my yelp request, but most were very over-priced. Viper Rooter responded and gave a very fair price, and showed up to complete the job. Guys are honest and reasonable. Jose and Diego did the job and were very efficient. Edwardo is the owner.

Susie M.

Very prompt service and affordable pricing. They came out in person to give a free estimate. Although I did not get to have them do the job this time, I will definitely recommend them for anyone with plumbing issues!

Chuck T.

I had a new sink, pipes, and garbage disposal installed. The technician was clean and organize. I highly recommend Viper. Good work guys!

Dmds S.

These guys saved me 1700$. I had called for a second opinion on a tub drain which had a lot of build up. They came right away, went up stairs it took the tech only maybe 10 minutes and the job was done. They are reasonably priced and quick excellent service. I kept them in my contacts for the future reference, they seem like honest people.

Robert V.

Great work by Jose and his Crew. They worked with replacing my old water heater and updated my plumbing. Extremely happy with the quickness to get the job done.

Kenny T.

I had a big nasty sewage spill in the crawl space of the house that was filled with maggots due to a broken pipe. It was filthy and smelled horrendous. I reached out to Viper for a free quote and with their quick response, Eduardo was able to schedule a cleanup and repairment the next day.

They cleaned up and disinfected the contaminated area from all of the bacteria and foul odor. They replaced the broken pipes and upgraded the rest of the old pipes to prevent any future drain problems. Went beyond what was asked and provided good-quality fixes. Very quick, communicative, and respectful throughout the whole process with quality services all for a really good price. They were very understanding about the situation and I highly recommend their work and business.