VIP Plumbing & Water Heaters

Krishna C.

Our water heater was broken on Sunday. The water was coming out of the heater unit and it has started to flow through the garage. I had the suspicious that the unit is broken and it turn out to be true as well. We then closed the gas pipe and water inflow to the heater unit. This unit (Bradford white) was replaced in 2014 by Advanced plumbing. However, it has broken in less than 7 years. I was thinking that Bradford was a reliable brand and can run for atleast 10 years. So, called up the same company (Advanced plumbing) for a quote to replace this unit again. But their quote was way way too much as compared to other companies that I had talked to. One of my friend referred me Vince from VIP plumbing. So, I have called up Vince on Sunday itself. Since Vince doesn't work on Sundays, he asked me to send the pictures of the unit and he would come on Monday to replace the new unit and also mentioned that he would lower the price if I get a quote from other companies. I had also called up Plumbing Care Inc and they showed up to look at the heater unit and provided me quote for three different heater units. I felt that their price was ok but wanted to check with Vince to see if he can lower the price. So, Vince was kind enough to lower the price compared to the quote given by Plumbing Care. Vince came over today (Monday) and replaced the heater unit and made the system up and running.

I am really happy with the way Vince installed the unit and the professionalism. I would highly recommend Vince to all my friends.

Dan B.

Vince was awesome. He installed a Navien tankless water heater in a new location in my garage and updated me throughout the job to make sure we were on the same page. After getting four quotes, I choose him because he had a reasonable price, was very knowledgeable, and I knew it would be done right since he is the owner. I highly recommend him and plan to use him for more projects in the near future.

Jessica L.

Vince did a great job to install a new toilet and shower for me. He replied to my requests and scheduled an appointment quickly and cleaned up my condo after the work is done (even disposed the old toilet). I would recommend him to all my friends and my family for plumbing work. Thank you Vince!

Sam L.

Highly recommend VIP plumbing. We had a broken hot water heater on a Saturday that Vince was not working and he came over anyway to check it out. Quickly diagnosed the problems we were having, grabbed the parts and fixed it first thing Sunday morning. We could not be happier with his commitment to his customers and service.

Pavel K.

This company was able to help us with multiple plumbing projects/issues, from replacing our toilets, faucets, upgrading our new house plumbing and replacing a broken pool water fountain supply pipe. Always responsive, friendly, and professional. Vince is the man! Thank you!

Ron O.

Rude on the phone so I can't imagine how they would treat me in my home. No thanks how could anyone higher such unprofessional people when you're the one asking for their service. Crazy people

Dan D.

Vince was awesome! He is a professional quality plumber. Super satisfied with his work and installation of the Aquasana Rhino whole house water filter.

I found him here on Yelp, it was easy to set up a time for him to come out to review/discuss the job. Vince clearly explained exactly what he was going to do and provided a reasonable estimate, while considering other quotes I received from other plumbers. Vince was accommodating in setting up a time for him to come out and perform the job, even around the holidays.

On the day of the job, he gave me a heads up and arrived on time, while practicing COVID safety guidelines/wore his mask. We had a friendly chat, and he efficiently worked through the install. Vince followed the instruction manual and explained some improvements he would be making as well. The install took several hours, while he thoroughly checked for leaks, and had me run the water throughout the house to make sure the system would run smoothly. Vince also explained the bypass loop, regular maintenance, and the warranty for his work.

Vince was respectful, friendly, and most importantly did a great job I'd definitely recommend his work. Thanks Vince!

Andrea M.

Konrad came and quickly fixed my clog. He was fast, courteous, and very reasonably priced. I sincerely appreciate his follow-up and regular communication with me. I would highly recommend him!!

Sarah C.

I got a prompt response to my initial request for work. I call and also messaged to confirm that I will hire Vince for work. He was supposed to replace 2 toilets on 12/23. I called on 12/22 to make sure he is all set to come. This time I called him he said he is booked and cannot make it! When I asked him why is he backing off from his commitment, he said he never got any confirmation. This was despite making calls and giving all the details.
Fortunately, I found someone who came on 12/23 to come and install new toilets (note - old toilets were broken and not functioning) otherwise as you can imagine I would have been without working toilets over this holiday!!

Shiva S.

One morning noticed some leaks from the pipe joints on my water heater
and called a couple of places before hitting on VIP Plumbing. Luckily,
Vince was free and came over right away and did a quick assesment and
recommended changing the WH which was 16 years old. It took him just under three hours to replace the entire WH and all the connections. I was lucky to get same day service for the WH replacement. He replaced my old WH with a new 50g American Standard WH which works great.

He is very professional, explained the whole process before starting work and very knowledgable about WH and plumbing. His pricing is also reasonable for the amount of work done. I would totally recommend VIP Plumbing.