Vines Restoration Plumbing HVAC

Chris R.

Fortunately we were home when a 20 year old hot water line under our utility sink in the wash room blew and hot water poured onto the floor on a Saturday evening. Not knowing if there was a pressure issue, called this company, very polite rep sent their after hours plumber Andy who arrived in a couple of hours and replaced both cold and hot lines with a new faucet by midnight. Very professional plumber originally from Western New York State. The old lines are plastic which are not allowed to be used since 2008. Great honest job, and joined their program for yearly inspections and discounts.

Joseph S.

Overpriced, scam and charge for things they did not do. A lot better options out there

Judy C.

I chose Vines, because I knew there would be many challenges in renovating my bathroom. My home is an older manufactured home......chock full of challenges. If it were not done correctly, i would be facing multiple headaches in the years to come. My instincts were correct. I am really enjoying my new walk-in shower. It is beautiful! I appreciate all of the hard work Vine's did.

Toby M.

Not sure how this business is still operating Horry for residental way over priced. agent didnt understand what we needed tried to sell a package for replacing toilet, sink , lines and we want is them use the snake to unclog toilet. Only took a picture didnt even check to see if we even need any of that bs up sale total crook. The only wrong was cap was off sewer. how can you jnow what going on if you do nothing and if could give neg i would

Jeff M.

They are way too expensive and don't really care about the customer. As a veteran they give a 5% discount which is nice. But I needed them to unhook my sink so I could have new countertops put in and then had them hook it back up once countertops were in. They put two new baskets in and traps and charged me almost $800. The cold water value had a leak but they said that would be another $159 to change that out and another $350 to change out the shutoff value on my hot water tank ( and we aren't sure if that shutoff value is bad). They said I would have to have the main water shutoff in the condo where I'm at. I spoke with our property manager and he says most plumbers know where this is but Vine didn't seem to know. So, for $800, they un-hooked the hoses to my sink and the drain values and then hooked them back up after I had countertops installed. I cannot use the cold water because there is a leak. $800 only gets you hot water. Oh, and they still charged me $129 to show up. That was added on to the total price. Nice way to treat a veteran or anyone for that matter. I would never use them again. I can't afford to.

P J.

Exceptional service!! I engaged Vines to handle the installation of my whole-home filtration system and my Essency Water Heater. After approaching other well known plumbing services and being given one reason or another why it couldn't be done, I selected Vines to do the job. Bottom Line - both systems were installed, up and running and tested in a single day. Keith and Andrew were top notch in every way. They overcame every challenge, did high quality work, were professional, knowledgeable and very efficient. In addition, they took the time to explain the systems to me as well. I couldn't be more pleased with the outcome! I highly recommend them for your plumbing needs.

Raul Y.

Bad Quality Work .Starts A Job And Doesn't Properly Finish .Employees Are Un Professional, Scratched New Cabinets And Tried To Hide It .Poor Craftsmanship .Had To Finish UNFINISHED And Paid For Work .Scratched Our New Floor And Never Cleaned The Paste That Was Left On It .Pair Of Shoes Went Missing .Scratched New Table .asked Fod Material/Items When They Or Company provide that stuff .The Most Unprofessional Work I've Ever Seen . . . . .ohh but They Sure Will Be There On Time For Payments !

Carmen R.

Dealt with the rudest unprofessional person. Don't know his name but he was a heavyset guy. They should teach them how to answer to customers and non customers. Very unprofessional, I've decided to stay with Swift, they are the best and not as expensive as Vines

Ramson B.

Prob the worst plumbing company on the beach. Will take advantage and rip off the elderly. They came and fixed a 3/4 inch line 6 inches had broke. I was in the way with the right stuff to fix line. Ten dollars worth of material. Before I had got there they had fixed it with pex now the line is reduced to 1/2 inch with four 90's. And to top it off they charged the man five hundred and nine dollars. Ten min of work and the hole was already dug. Also the worker was definitely not professional and the owners a real a**hole.

James Y.

I want to thank Vines for my plumbing service today. Mr. Gene, the plumber from Vines, and his tech were outstanding. I've been a platinum member for a few years and a loyal customer. Would recommend Vines for your plumbing needs. James Yturbe, Myrtle Beach.