Vines Restoration Plumbing HVAC

D W.

Amazing people work for this company. We were from out of town and we got turned around due to road closures. A very kind gentleman from this company went out of his way to help us get back on track. I haven't had work done by Vines but I certainly was impressed by their employee who helped us. Thank you to that wonderful gentleman who made our day much easier. You were a blessing!

John D.

Professional company; Pricing so exorbitant I'll be reporting to the better business bureau. Just unbelievably expensive. If I could give zero stars I would. I paid $627 for literally 1.5 hour job. Install new faucet, swap out a garbage disposal (1:1 same as), and re-hook up sink drain as it was unhooked for new countertops. Didn't like that they ask for payment upfront. Plumber estimates 3 hours, had me sign to agree, then did the job in 1.5, hung out in his truck afterwards for 20 minutes and left. Cannot recommended and would strongly urge folks to shop around and know upfront what they are charging. Update: spoke with the service manager. He said they charge a """"flat rate"""" per job. This flat rate equates to $400/hour. There are plenty of licensed plumbers charging $150/hour; suggest anybody looking for a plumber look anywhere else but with this company.

Dwayne F.

I want to thank Vines for my plumbing service today. Mr. Gene, the plumber from Vines, and his tech were outstanding. I've been a platinum member for a few years and a loyal customer. Would recommend Vines for your plumbing needs. James Yturbe, Myrtle Beach.

Tom R.

Poor workmanship. Had to come back numerous times to fix things the right way. Owner called about my Google review. I have never been spoken to by anyone like that. Condescending to say the least. Told me I was jealous of him and his new septic truck. Trying to be bully at your age Rick Vines. Time to grow up. Never use this company. There is a reason of his poor employee retention rate.

Nicole P.

We contacted Vines Plumbing to have a new kitchen sink ,faucett and mini tank point of use under kitchen sink heater installed. Brandon Clay 1 of their many technicans's arrived. He was excellent!!! Can't speak highly enough of his professionalism!! Polite courteous and really knew his job!! Vines is very lucky to have him!! Highly recommend!!

Wayra S.

They are way too expensive and don't really care about the customer. As a veteran they give a 5% discount which is nice. But I needed them to unhook my sink so I could have new countertops put in and then had them hook it back up once countertops were in. They put two new baskets in and traps and charged me almost $800. The cold water value had a leak but they said that would be another $159 to change that out and another $350 to change out the shutoff value on my hot water tank ( and we aren't sure if that shutoff value is bad). They said I would have to have the main water shutoff in the condo where I'm at. I spoke with our property manager and he says most plumbers know where this is but Vine didn't seem to know. So, for $800, they un-hooked the hoses to my sink and the drain values and then hooked them back up after I had countertops installed. I cannot use the cold water because there is a leak. $800 only gets you hot water. Oh, and they still charged me $129 to show up. That was added on to the total price. Nice way to treat a veteran or anyone for that matter. I would never use them again. I can't afford to.

Cynthia R.

Well we unfortunately needed a plumber this week. Of course we called Vines Plumbing!! They cleaned out the clean-outs and made sure water and waste was making it all the way through the pipes. Hunter Vines and his associate did a wonderful job. And, as always they were prompt, courteous and careful with our property. We think they are very fair in price. Vines has been here a couple of times and we love their service for all the same reasons each time. We will definitely use them again. They have excellent technicians!!

Rick J.

Vines Plumber Patrick came to the rescue. My water system had been compromised by a tree removal that broke a water main. When water was restored my water lines were filed with dirt and damaged my plumbing fixtures. I knew this was going to be a difficult restoration, but Patrick stood with it until my water piping was cleaned and damaged fixtures replaces. Thank you

Tom P.

Work was fine. Prices are outrageous. Supplied my own faucet for install - 150. Then I needed a valve handle to shut the hot water valve under the kitchen sink. I paid 45 for a handle you can buy at a hardware store for lol less than 5 dollars. I won't be calling them for anything else.

Jackson P.

Won't be using them and would not recommend. Technician that showed up was rude and had an attitude of """"I can't be bothered"""". Was supposed to send a quote the next day...received it 3 weeks later at a ridiculous price. No follow-up from anyone at Vines to review/discuss. Assuming this is indicative of the service I'd get if I hired them, no thanks.