Vincent J Cestaro & Son Plumbing Heating & Air Conditioning

Nancy T.

Don't listen to the bad reviews-- BTW I'm thrilled that they drive fast. Thrilled. They sometimes are on their way to a job where every second counts.

I read the one review where the lady called at 4 am in the morning. It's quite possible that since they are a small business, the guy that answered had been working til late the previous evening! And you were not a customer before?

Providing the excellent service that they do to their clients, having someone new call so early might be waking someone up who is trying to keep up with the incredible grind of Heat Season. So listen, if you just have a heat issue, wait til at least 7 or 8 am and call your regular service.

No one is going to freeze to death from your heat outage in a few hours. These things are a function of how diligent you have been in maintenance to avoid an emergency beforehand. Commercial businesses should have a backup generator.

Craig C.

Do not use this company! Their employees drive like maniacs and drive on the other side of the road to cut people off. I saw with my own eyes. I normally would not posting something like this but this driving was wreck-less!

Judy L.

We had a leak in the basement. Called Cestaro. Vincent answered the phone immediately and arrived when he said he would and fixed the leak quickly. Excellent service. Prompt, professional reliable and reasonable. It is very difficult today to find good customer service. We found it with this plumbing service. We highly recommend them.
Rosie

Tone S.

These guys are absolutely amazing. Incredible work, incredible people. Nothing but kind, respectful, well priced and they explain everything easily. I highly recommend them ! Vinny and Gerry are efficient, hard working and get the job done the right way. Would give 6 stars if possible

Ann S.

I was very satisfied with them. They promptly responded. They came when they said they were coming. Fixed the problem. Reasonably priced. I'll be using them again for sure!

Ashley 9.

BEWARE OF THIS HORRIBLY AWFUL COMPANY!!!! I called these people because they are supposedly ""24/7"" but come to find out they are only 24/7 when they feel like it. This company is lazy and do not care about customers. THE MAN WHO PICKED UP THE PHONE WAS RUDE AND CURSED ME OUT FOR CALLING saying ""are you f***ing kidding me it's 4am, we're not f****ing coming out"" now if your site says you are 24/7 and the man even said they were 24/7 when I asked him on the phone, since I felt bad it was so late and apologized for calling at that time but I had seen online they were 24/7, and I was having an emergency with no heat and no water. But this man decided to curses me out, instead he could have just been nice and said ""No"" and just put the phone down but instead he had to give me a horrible attitude and curse me on the phone while refusing to deal with my plumbing emergency, makes no sense! I EVEN OFFERED TO PAY EXTRA/DOUBLE for them to come out since i have a bed and breakfast so i needed service asap, since I can not leave my guests with no water and no heat, and THE MAN STILL REFUSED after I offered extra payment!!!! Worst encounter ever and unbelievably rude/disgusting/horrible people at this company and do not care about clients emergencies!!!!!!! i have never been treated in such an unprofessional manner in my life and to be cursed at when your having a plumbing issue is just uncalled for, you do not treat customers like that and curse them when they're having an emergency and are calling your company in hope for getting help and services ESPECIALLY when I was trying to give your company business and I WOULD HAVE PAID DOUBLE / EXTRA!!!

Amanda P.

We had called and set-up an appointment for a routine furnace and hot water heater service. We had the appointment all set and scheduled for today, my husband took the day off, and they never showed! I called afterwards to look into the matter and they acted as if they had no idea....didn't seem to even remember the appointment. The man on the phone was apologetic, but I need someone who is reliable. My husband took a day off from work for nothing. We will be rescheduling with another company.

Patrick D.

These clowns took advantage of me as a new homeowner Last Summer and charged me $405 for an ac tune up!!! Shame on me for not doing more research but I was overwhelmed with just moving into a new house, they'll never catch me or anyone I know out there again though!!! Steer clear of this business!

Dave M.

Came home from vacation to a clogged toilet drain. Called Cestero plumbing. They were busy doing heating calls, understandable, but said he would get here as soon as he could...showed up late at night assed the problem and returned the next day in the snow storm and fixed the problem..I had a problem with one of his employees a while back, and gave them a very bad review..the employee is no longer with them. I could not be happier with the service they provided this time.. I will recommend them to anyone that has a problem..

Dawn W.

Finally, someone worth recommending! Very fast response time. Was on time. Honest and super knowledgeable. We would highly recommend to anyone who needs any HVAC work in the area!