Village Plumbing & Sewer Service

Michael V.

Village plumbing came to my home for the annual inspection of the fire suppression system. Technician was on time, friendly, and answered some of my questions regarding the system and my plumbing setup. Given this experience I decided to have them install a whole home water filtration system (which I purchased elsewhere). Again, technician was on time, answered my questions about any modifications needed to a 'standard' installation, and then went above and beyond by installing 2 shutoff valves, a pressure relief valve AND a bypass - so the system ever has a leak or fails the home will still have water. Reasonably priced, efficient, and willing to educate the homeowner. The quoted price was the charged price for both items. I will recommend them to friends and use them again should the need arise.

Debbie L.

Never used Village Plumbing before but I'll definitely use them from now on. Showed up on time, fixed a clogged kitchen sink and installed a new kitchen faucet. Looks great, works great, totally reasonable price.

X K.

With everything going on in the world today, customer reviews have become an essential indicator of how businesses interact with their clients, having said that Village Plumbing is by far the best plumbing company I've used. Pricing was excellent as well as their level of service. If you want you plumbing done once and right Village Plumbing is the only choice

Albert J.

Our hot water tank stopped working on Thursday. Called Village Plumbing and they were out on Friday. Cheryl said let's check the system first before replacing the whole unit for cost saving purposes. Eric came out and determined there was a leak in the tank so, replacement was needed. Jimmy delivered a new unit and within an hour we were back in business with hot water. Great service, quoted price is what we paid, friendly and professional people. Thank you!

E L.

Good service, but overpriced. I've used Village Plumbing several times over the years and I've always found that they know their stuff and do good work. The office staff is very professional and answers and returns calls promptly and I've almost always been able to get someone out same day or next day, so those areas are all very positive. Really, they deserve a 4 to 5 star for their service but their pricing has really started to irk me the past couple of times I've used them, which is causing me to leave a 3.

Today I had someone over for a leaky pipe and a loose faucet handle. Turns out they were both very easy fixes that required no replacement parts to be used. The gentleman worked for literally less than 15 min and I was charged $135. I had a similar experience a few months ago and after that told myself I wouldn't call Village again and I needed to shop around. Their convenience and good service brought me back but once again I'm annoyed. I know plumbers are expensive and I am fully prepared to spend ~$90 as the minimum for a house call but $135 for pretty much just showing up and having to tinkle with something for a few minutes is steep.

Unless I seem to have a major plumbing problem that requires a highly trained specialist I'll need to find a handyman or more reasonably priced plumbing service going forward.

Daniel H.

I called 3 plumbers to ensure I would receive fair and competitive quotes to fix a leaking bathtub faucet. My conversation with Chuck (Plumber) was upfront and straightforward and he even gave me a Senior discount on top of coming in with the best bid. They showed up in a timely manner and was clean and professional. He had the proper tools and replacement parts to complete the repair in under 1 hour. I'm extremely satisfied and would recommend Village Plumbing to all.

Rick K.

This is a great company. The receptionist (Cheryl) who is part of the family that owns Village Plumbing -- asked questions regarding the brand of faucet and showerhead that I had. She made sure that they had the parts when they arrived. Her brother (a great plumber) fixed my problem is about 20 minutes and charged me fairly.

Another plumber had told me the job would be major work and indicated they would have to go into my walls to fix. Village Plumbing is far ahead of most of the plumbers that I know in that they do their homework before the visit and know what they are doing when they arrive. They are honest!! Can't say enough about how pleased I am with their work!

Jeff B.

Bought a house in Evanston 2 years ago. We recently started having some problems with our water heater that's approximately 10 years old. It needs to be repaired or replaced. Village plumbing is who installed the unit originally so I thought I'd give them a shot plus they've had some nice reviews on yelp.
Well my first 2 calls were never returned. Some sort of answering service. I was ready to give up and call another plumber but I thought I'd give them one more shot. This time a got the office manager and things went very smoothly from there. She was friendly and provided a solid estimate for the replacement given our water heater was 10 years old and probably best to replace vs repair.
They came the next day, called in the morning to let me know when they'd arrive and called to let me know they're on the way. Jim was friendly, efficient and knowledgeable. Now we've got hot water once once again. We're sure to give village plumbing a call for our next plumbing problem that I can't fix. Thank you.

Bob M.

Village Plumbing came to our residence twice in early January to seal a burst pipe that damaged a portion of our home. 27,000 gallons had poured into the bathroom and basement. I credit Eric, Jim and Cheryl at the phone at a quick turnaround to help restore Plumbing. We have used them 3 years ago to put in a new water heater. THEY ARE BY FAR THE BEST PLUMBING SERVICE TO USE!

Ivan S.

These people have no qualms about fraud. Stay away. Absolute ripoff. Ignore this and you'll find out for yourself.

They were fixing a common building pipe, broke the wall in the unit and then left the broken wall open for a month +. This company does not care about honesty, values or ethics.