Village Plumbing & Air

Jan L.

Save your money - go elsewhere.
I was a Village customer for several years but lately their prices are exorbitant. Everyone deserves to be fairly compensated for their work, but they charged me $700 to clear a condensate line and install a plastic valve, and this on a system they installed 6 years ago. It took the technician about an hour to do this work. When I called to discuss the invoice they blew me off - I had to call back 3 times. I cannot afford to be their customer any longer.

Patricia D.

There's already a $79 cost for the technician to come out, which is a reasonable cost. However, I am really disturbed that it cost $399 to suck out the gunk in my AC drain, and it took only a couple of minutes. I could have hired a handiman to do it for next to nothing. That's highway robbery ! The technician didn't even look at where the water leaked through my ceiling to ensure no mold sets in. I had to ask him to
Look and at least spray the area with the mold spray I gave him. I also had to ask him to check the drain pan for any leaks, cracks, etc. fur that price, he could have checked the area for any more possible related issues.

Lesson learned: always ask a handiman/ person to check for problems before calling a rip off AC company.

Blue R.

I have used the company in the past, but recently since the consistent rainy weather in Houston over the past week ,I noticed a brain stain on my bathroom ceiling and whitewall peeling off the wall.I called the company and got a same day response.The technicians were prompt and courteous.I-have seen their business truck in the neighborhood several times.I asked them to take pictures of what they saw in regards to the ceiling leak.They took pictures and showed me the 2 problems.My main concern is I felt I was overcharged to blow out my ac drain line which took them 5 minutes and I was charged a whopping $500 for that.It might as we. been a service charge for a quote.Senior citizens are always taken advantage of and I feel like that was a $200 job.I am also in need of a new roof,but that is for another time.Next time I will get several quotes before I settle on the first company that comes out.