Viking Plumbing

C M.

We had a broken shower that would not turn off and we had to turn off the water to our house. I messaged Viking Plumbing early in the morning and someone contacted me by 8:30. They were polite and scheduled a time for me that morning. The technician arrived as promised. Jose was friendly and helpful and explained everything he did along the way. I would definitely request Jose's services again.

D R.

I called this company for a quote asking them to give me a call to go over my plumbing issue. I have not heard from them yet and already had this issue resolved by Express Plumbing.

James I.

Wow! This crew was fast, professional and super clean! Don and Steve took the time to explain to the family what was going on and what was happening. Austin what a great young man! And we adopted Dewy! Hard working crew, not afraid to get dirty! These guys are true problem solvers!

Jessica D.

Solid name, shitty plumbers. Dude took a lunch break on the toilet he was supposed to be fixing, kinda a power move tho

Jesse B.

Great service, punctual, and knowledgeable. Luke did a great job explaining the issues and we even got a warranty.

Genn M.

I hesitate leaving negative reviews for a business as I know people have off days, but my experience with Viking irked me enough to leave a review... I called Viking because of the positive reviews I had seen and was looking for an honest company to fix our water heater. The person who arrived at our house approached the door without a mask (during a pandemic) and stated ""I'm a republican"" for his reason why he wasn't wearing one. No joke. He advised that the element had gone out and recommended replacing the water heater altogether. We got a quote for just replacing the element vs the whole unit and opted to just replace the element-- Covid has hit us hard financially. We got a call about an hour later that the specific elements for that model are no longer manufactured and we would need to replace the whole unit. After asking about financing options, I was passed on to a manager (maybe owner?) who was nice on the phone and said he would email me options and asked me to call right back with a decision. I returned the call only to get routed to the office where they scoffed and said that person had left 3 hours before and wasn't available. I had to argue that I just spoke with them 1 minute before, then had to wait for them to email the manager before getting a call back. I happened to miss the call as I stepped away from my phone for 2 minutes. He left a voicemail stating to call him back-- but also said ""I hope Vince made it clear he wouldn't be able to get it done until next week"", after he had promised it would be the same day, or the next day. At that point I didn't want to give our money to a company we felt didn't respect us or our time and went with another company. The other company did, in fact, locate the elements we needed, so I feel Vince was dishonest about that. In the end, we paid less with a different company, got better customer service and were taken care of within 5 hours of calling on a Saturday.

Sandy R.

Not impressed. Sent out a junior guy, thought all they were looking at was the sink drains. Said they would get back to us with a bid and never heard from them again. Would not recommend them very disappointed.

Jen A.

Viking Plumbing is THE BEST!!!! ESPECIALLY DON! He is the man! We are Don's customers for life! We bought a house and our hot water heater went out. Don came over on his day off to help us. We had many issues to get through before it started working and Don was so amazingly helpful. He was there for us night and day and he really cared about us... which was my favorite part. He worked with us every step of the way until it was fixed. Like I said... he was there for us night and day. He now has customers for life! I would not dream of going anywhere else for our needs. USE HIM / THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Shellie B.

2 honest, professional and polite gentlemen came out the same day I called with a drain issue in my master shower. It turned out I just had a very clogged drain and didn't need anything more then the grate cleaned. They said no charge and I offered to at least pay for a service call. They wouldn't accept it !!! I'm new to Idaho and I have to say I have never had any poor service experience from any company. So not used to that based on where I came from !!! I love it here in Meridian If I do have any future plumbing issues you can bet this will be the company I call !! Thank you You made my day

Jennifer W.

Had great interactions with Viking Plumbing from start to finish. Ron picked up my call and easily gave me a service time and potential cost. Don and Austin visited, did some problem-solving, and eliminated my fears over worst case scenario. They were super-friendly and professional. Will definitely call them in the future!