Vietzke Trenchless

Kent R.

Buyer beware when dealing with Vietske Trenchless, especially if there is an issue with their work at any time after their repairs. Their claims of ""satisfaction guaranteed"" and ""peace of mind"" are meaningless. If you have an issue, or future repair, caused by their work, you are most likely to be simply ignored, deflected, and blown off.

Our story: We recently dealt with a repair of a damaged sewer line under our rental house. Initially, we believed it was simply a blocked line. But, after calling a plumbing service (not Vietske), and signing what turned out to be a $13,800 contract--including the need to tear out a large chunk of our foundation, plus the excavation and repair of a hole in the middle of our living room--we discovered that the line in question had actually been damaged by a previous repair to a water line; one which ran parallel to the sewer line beneath the cement slab of our house. This water line repair was done by Vietske Trenchless. We completed the repair--as we didn't want a large hole and open sewer line in our tenant's living room--and called Vietske

Danny, from Vietske, came out to inspect the section of sewer line, plus another copper water line (all of which we kept, and still have), to assess the damage. Danny admitted that the damage would have been caused by the repair of the water line. He admitted it was Vietske's fault! He also said he would need to ""talk to Nate"" about what Vietske would be willing/able to do. So we waited. And waited. And waited.

Finally we called Vietske, and ended up calling them a total of four additional times over the ensuing weeks/months speaking at various times to ""Austin"" and ""Paul"". Every time, we were told that ""Nate"" makes these decisions and that ""Nate"" would be getting back to us. ""Nate"" never has. Months into this now, even after admitting fault and responsibility, we are still out the cost of repair to our sewer line and are getting no ""satisfaction"" in dealing with Vietske. We are getting nothing more than ignored.

Shea S.

Vietzke was the sewer scoping company that our inspector used, and was very happy with their service. Scope was full of tree roots, so called the manager Danny to discuss our options and he took time to thoroughly discuss what he saw on the video and what we should do. We had them out again to hydro-jet the sewer line and they did a great job. Discussed the results with the manager again and felt good about how everything went. Fair prices, friendly and helpful service, and appreciated getting the scoping videos included.

Karissa W.

AMAZING! Our basement flooded Friday evening and we were worried about not being able to use our water upstairs for the long weekend! They had Brad out within an hour and he blasted all the tree roots out of our clay pipes, and we could see all the work being completed on the camera! For any homeowners I highly recommend their prompt, professional, and efficient services !

Jan J.

Don't hire them. The guy they sent out to my property took three days for a four hour job, he left multiple times. He never came back and actually finished the work but they had no problem billing me for three full days of work. Spent three months arguing over the bill before they finally looked at the hours on the machine and the messages that the guy kept sending me telling me he was leaving again. What a waste!

Tarrah D.

Horrible experience!! Redid my pipes 2x because they did not do right first time! They still did not do it right the 2nd time, but we were not gonna have them back in our house!! Over it!! 3x walked mud through our whole house. Not once did they wear booties. Ruined my carpets, did not clean it up at all!! $10000 and utterly disgusted!!

B R.

My offer on the house was accepted and I had a very limited amount of time to get inspections done. Vietzke was a dream to work with. They were out on time and provided a video of the sewer scope. I was so impressed I called them again as I was confirming renovations for sewer line locations. Again, fair pricing, perfectly prompt and great to work with. I will not hesitate to call them again when I need to install new sewer lines and connections!

That B.

My review is from several years ago, 2009 I think. Another company who also does camera sewer line inspections came over to do a free estimate (knowing that most houses were built with Orangeburg pipe, and when its functional life was coming to an end based on the year of construction which is in the public records, they sent us a postcard for a ""FREE estimate!"" --- so we said why not).

Not surprisingly, they found that our sewer line was starting to show signs of giving out. The estimate they gave seemed incredibly expensive (to me at least). We asked for a couple days to think about it and called Vietzke, who came and did the same inspection and found the same issues, then quoted a significantly lower price. The first company stopped answering our calls after we had a couple of questions about the prices on their estimate, so we went with Vietzke who were in and out in a couple of days. They actually did what they promised, in the time they promised it, for the price they promised. It was pretty cool.

I'm writing this now because I just recommended them to a friend who is dealing with a burst water line.

Susan M.

This company was a pleasure to do business with. They were completely on top of everything -- from making the appointment, answering my questions, keeping me informed before and during the job, and doing the work itself. Brad was super hard-working, efficient, and knowledgeable. Their equipment was superior to others I'd worked with, and the job was done quickly and comprehensively. Very highly recommend.

Andrew S.

We recently contracted Vietzke to burst and replace our 1955 vintage ""Orangeburg"" sewer main at Manito Presbyterian Church. It was a big job and Vietze was the winning low bid, by quite a lot. Things got more complicated once the digging began - there were several wye fittings in the cast iron pipe, the Orangeburg itself was hard to find, and the water main was leaking from years of deterioration. It looked like swiss cheese.
Vietzke quoted a VERY fair price to add the new water main to the scope of work, and they got on it FAST. Since there is a school attached to the church, the crew agreed to do the water line work after school hours to minimize headaches for students, parents, and teachers. Many kudos to Nathan and his crew, including Chris and Patrick to name a few, for their total dedication to doing the work quickly and correctly. This, in spite of cold weather and dark afternoons, was their top priority. You really have to admire these guys - they live their job even when things get tough going.
Probably most important to the church and congregation - never once did Vietzke come off their quote bid, nor did they try to play games with the scope of the work. They did what they promised they would do, they always communicated with us, and they really did the job right.
Oh, and at the end, a giant mountain of excavated dirt and boulders which temporarily occupied our front lawn on 29th Avenue, suddenly disappeared on the last day. It almost appeared as if they had never been there...but I assure you that they were there.
Two thumbs up to Vietzke!

Wendy T.

Absolutely amazing service and pricing. We called Sunday morning as our basement had flooded at 1:00 am. They were at our house within the hour. Brad was professional and completed augering out the pipes and using the camera to explore the issues in a timely manner always considering the cost to us. He fixed the problem and was done in an hour. I would highly recommend using this company again as the others we called couldn't come until tomorrow and the price was much higher. Brad the technician was fabulous.