Victory Water Heaters

Eric Lawton F.

I just wanted to share my great experience with the Victory guys. They were very professional and on time which is huge for me. They were also honest about the problems with my water heater and charged me the same price as they originally quoted me.

Drew was who they sent out. He was personable and had a lot of knowledge behind plumbing and water heaters. If you're looking for someone to repair your pilot light be sure to give them a call.

Olivia D.

Victory indeed!

I was very impressed by the service received from Victory Water Heaters, from start to finish. It's always tough to choose which company to go with when there are so many, but I started with Victory because of the great reviews. They did not disappoint.

When I called the receptionist, I received an immediate and friendly response. I then sent in some photos of the broken water heater so I could get a quote. I was amazed to receive a full and detailed quote (costs, arrival time, and a description of the job) within just 20 minutes.

The following morning, our plumber Ryan came over to repair our water heater. He was friendly and efficient, making everything seem easy. I got the sense that he really cared. Most excitingly, Ryan did an excellent job and I finally got to take a hot shower again!

I was very impressed with Victory Water Heaters, both from a cost and quality of service perspective. I wouldn't use anyone else!

Stephanie F.

You should definitely use them! They are reliable plumbers who care about your well being more than making money! When my hot water wasn't working they were available to come out & got it fixed very quickly. I got quotes from several places & they had very reasonable prices. After everything was said and done I was very happy. I wouldn't trust anyone else repairing my water heater. I recommend that anyone who is having hot water problems give them a call! They helped me out quickly, I'm sure they will do the same for you!

Star G.

These guys are not only local, but also some of the best at what they do. My hot water stopped working a while ago, and I had a family friend recommend Benson to me. I can now understand why she said to go with Benson. He's not only timely and honest, he also is amazing at explaining things and goes out of his way to make you comfortable. There's no one else I would trust to get my water heater repaired by. If you're in Concord and want good work at a reasonable price, go here and ask for Benson.

Jack D.

If you are searching for someone to help you out with a water heater repair I would highly recommend using these guys. Their owner is super friendly and seems like he's really involved with the business. He was really informative and gave a great suggestion on going on a different and cheaper route for the repair on my water heater. The guy he sent out was just as great. Thankfully the route I took worked and my hot water was back on! You won't be disappointed if you use these guys!

Cheri K.

Ugh! Is there anything worse than waking up in the morning and having NO hot water?? I called Victory and they had two very nice and professional men come right away to save the day. Their 5 star reviews are well earned, I highly recommend.

Cathleen M.

They really saved me! No hot water and everyone else wouldn't come out because it was later in the evening. Well Marcos made me a priority and said that he would come take a look at my water heater. He would try to repair it but if not he would get me a new water heater the next day. He ended up repairing my water heater and saved me from buying a whole new one! Such a genuine and honest person. I would recommend this great place for any type of water heater work! They can get the job done and get it done right!

Giorgio T.

Drew was such a cool guy! He helped me get my appointment and everything set up for my water heater. My water heater was just going downhill for a while now and I feel like it was getting less and less hot. It's hard to say though. But anyways, Drew was great. He was a really nice dude and when he came over he was super talkative. I thought it was awesome how fast he repaired it. It made me wish I would've called a lot sooner than just avoiding how bad my water heaters been running. Best water heater people around town!!!

Aidin S.

They are a locally owned business who prides themselves in being honest and genuine when it comes to their customers. One of the main reasons I was drawn to them over anyone else was their amazing service. They understand that to have a thriving business they must put the customer first. Their manager and secretary made sure to always call me back when I left them voicemails. They put me in on the schedule even when they technically didn't have any more openings left. Since I was in desperate need of hot water they scheduled me before someone who didn't have as urgent as a job as me. Their plumber repaired our water heater and didn't have any issues turning it back on. I'm so pleased with their work, honest and flexibility they deserve 10 stars.

Rochelle R.

Chris is honestly the best. They had an one last appointment available on the weekend and they even came over to my place later in the day. They made getting my water heater repaired really easy. No crazy up charges or up sells either. They give you a quote over the phone and they stick to that. You will be happy if you use them.