Victor's Rooter & Plumbing

Jakobe B.

Water heater was causing a leak, so I called around for a plumber on a Thursday night. While most other plumbers were charging a ton + unavailable till the following week, Victor was able to give a diagnosis over the phone (via photo by text message) and show up Friday afternoon.

He arrived within the time he confirmed, observed the leak, and explained a few possibilities for what could be causing the problem. Wanting an immediate fix, we continued with the original solution he mentioned over the phone.

I asked many questions about avoiding our issue in the future and he was very knowledgable.

Thank you Victor!

sarah P.

Very satisfied. Arrived a little early, gave a fair estimate (and stuck to it) and finished sooner than expected. Will call again.

Kourosh M.

Victor was so professional and honest. He came to our home the morning we called and took care of our plumbing issue. I would 100% recommend him to others.

Harnnull K.

My kitchen sink was backing up and water was backing up into the laundry room. I tried to fix the problem on my own but got no where. Victor showed up exactly when he said he would and fixed the problem in 30 minutes! He gave me a fair reasonable price and was extremely professional!

Santos C.

Home owner with a broken water heater problem. Here's how it went down: Tenant texted me at 10:45pm telling me water heater is leaking & that they don't have hot water. I couldn't sleep well & thinking of how to resolve this situation as quick as possible. Dropped by the house the next day after work (4:45pm) to scope the scene & sure enough it was a broken water heater. Last time I changed a water heater, I got home almost at 11pm, stressed out, & vowed to find other sources of rectifying the situation. So I looked up plumbing services that service the Silver Lake area. I called a few spots based on their review, but Victor was the only one that said he can be there tomorrow. He gave me a price that beat the competitors, so the job got scheduled. He showed up later than I expected, but in fairness, he did call & gave me a heads up. However, I was more concerned of having the problem fixed that day & sure enough, it was. He's an upfront guy. Great customer service. He wasn't nickle & diming. It felt like I was talking to my neighbor rather than a hot shot pluming salesman. Told him my problem & he got it fixed at a reasonable price & great customer service. THAT's 5 STARS IN MY BOOK. Thanks bud. I'll be contacting you real soon for that slab leak problem I mentioned. Keep up the great quality work.

Mikael S.

Victor' Rooter really is as good as it gets. No charge for the estimate - which some of his competitors demand - punctual and cordial. Victor arrived when he said he would. He and his guys were friendly and professional and delivered a superb job: Installing a tankless water heater to replace our existing 100 gallon water heater. A very clean installation.
His bid was fair and there were no added costs appearing later out of nowhere. After the installation he explained the workings and even volunteered to help with applying for the energy rebate from the city.
Victor is the man!

Cyndi Y.

Victor is seriously awesome. I suspected a blockage in my main sewer line and had my everyday plumber check it out. He told me a needed proper Rooter service - so I turned to Yelp. I was impressed that Victor answered the call himself and due to a cancellation was able to come out the same day. My main line was so blocked by tree roots that the snake couldn't cut it. Victor jetted the line and once it was cleared, saw with his camera that the bottom of my pipe had been eaten away by the aggressive roots of my three-story (thirsty) ficus tree. Yikes!

Over the next two days Victor and his guys dug up concrete and laid 20 feet of new sewer pipe. But because he owns his own equipment, it was much more reasonable than other Rooter services that charge a rental fee when hydraulic machines are needed. He also understood my concern about cleaning up my yard after the black sewer water - given my chocolate lab pup. So instead of the normal lime, he went the extra mile and brought in decomposed granite - and even color matched it to my yard.

He and his team were courteous, on time, and did a great clean up job in my basement. He's also a really nice guy with a ton of integrity. I don't normally go on and on, but Victor is one of the real gems that I have to thank other Yelpers for sharing about. All of this was done the week of Christmas. Victor literally saved me from having a sh*tty holiday. Infinite gratitude!

Suzan B.

I called Victor on the Sunday after Christmas for an emergency. He called back, made arrangements to be at the work site in an hour. He was on time, patient and fixed the problem. It's great to know that I have someone reliable to call on!

Judith R.

Victor arrived in less than 2 hours and solved the problem; he was informative and professional while displaying his great sense of humor! Victor's the man

Nina G.

Excellent Service! I am so happy I finally found an honest, professional, and knowledgeable plumber. I called him with my plumbing issue, he called me back right away and came within the time period he had said. He explained to me exactly what needed to be done and promptly fixed my problem. He also explained to me exactly what to do to avoid the problem in the future, I have 3 girls in the house and imagine all the plumbing issues we can stir up!!! Thank you so much Victor for the amazing service!!!!