Victor James Plumbing & Heating

William C.

called Victor James to come to my house to look at my hot water heater. They came and looked at it and told me it needed to be replace. there estimate for the cost was $800.00 dollars more than the other estimate I received from another plumber. Needless to say I went with the other plumber. They did a great job and I saved $800.00
So I would highly recommend that if you have a big job that needs to be done, do yourself a favor and call somebody else. there are many good plumbers out there and you will save a lot of money.

Brittany D.

We've used Victor James a few times now, sometimes with advanced notice and once for an urgent repair. They are reliable and responsive and have done great work for us. They will continue to get our business!

Bart M.

Fantastic would highly recommend. Very nice and responsive folks there!! Fair price.

Kevin K.

Horrible when he thinks he can scam you. Tried to bill my elderly parents $1000+ for a plumbing job that took my uncle 5 min to do. Tried to add on a ton of unnecessary work as well for more.

Maybe he does well when he thinks you're not a dummy, but hey, not us.

Adriel R.

This plumbing company is extremely unethical. My husband and I called them to take care of an issue at a family member's house. The guy they sent out didn't seem to know what he was doing (he took way over the time that another company took doing the same exact thing a few years ago), then he broke a piece off of his tool into a pipe. He spent over an hour trying to get the piece out, saying that he had to rip up a toilet to work in the issue that we originally called for.

Then he had someone else come out who was supposedly there to help get his broken piece out, but this guy came into the house WITHOUT A MASK on, in the middle of the pandemic. My husband gave him a mask to put on, and the guy claimed he didn't put one on because he didn't think anyone would be in the house.

When the original plumber was finally done, he tried to way overcharge us because he spent all that time trying to get his own part out of the pipe. He then lied and said that the second guy who came got the part out of the pipe but he didn't have it with him to show us because the second guy left. The original plumber then said that we needed to call some other company to fix the originally problem which he claimed he could not fix (yet still charged us over $400 for).

We looked at their site later and Victor James Plumbing claims they do do this particular service on their site. He also did not reattach the toilet he ripped up properly and it no longer works.

We had to call Roto Rooter to fix the original problem and while the guy was here he confirmed that the part that Victor James Plumbing broke off is still in this pipe and the only way to get it out is to rip up the ground and replace it which will cost thousands of dollars.

DO NOT USE VICTOR JAMES. I wish I had seen some of the other negative reviews about this company before calling them. We would have never used them.

Mike O.

My heat was not working so I called Victor James, Vic came out the next day and was very knowledgeable and fixed the issue quickly and the prices were very fair and quoted before repairs were done. I Highly recommend this company for your heating & plumbing needs.

Matt W.

We have used Victor James multiple times for various plumbing jobs and they have always provided great work at a great price.

The most recent job led to me writing this review. We were having guests over for the first time since Covid began. A day before the arrival we noticed a sewer gas smell coming from our basement. I called with hopes they could come quickly, and luckily they could make it happen. Vic arrived and began troubleshooting the issue. He took care of the problem quickly and the price was very fair. Had they not have quickly made it out to us, our hosting would have stunk (pun intended) for the man cave unveiling.

Great work and even better people at Victor James...thank you!

Sara G.

Best plumbing company in the area. I've had this company out twice and both times very professional, knew the problem within minutes and explain the situation before doing any work. They are very knowledgeable, friendly, leave the house clean and get the job done right. Highly recommend Victor and Charlie. I've had other plumbing companies out and they do not compare in anyway.

Kristen D.

Victor James has been our go to plumbing company. Just call them. Seriously, from the first phone call conversation to the payment (their prices are hands down the best!) you will not be disappointed! We have been a customer for 8 years now & will be forever.

Genie G.

I've unfortunately needed to use this services of this excellent group several times over the past 2 years, once in an emergency situation when my hot water heater decided to retire and flooded my first floor. From my first encounter with Denise on the phone, to visits from Victor, Matt, Joey and most recently, Adam, ALL of my experiences have been extremely positive. This group is very professional, friendly and always willing to help. I've always been comfortable having them in my home. They are clean, respectful and often have offered suggestions or tips I would not have thought of. They explain what they are doing and why and I appreciate that the guys never talk down to me because I'm female. I would highly recommend them to anyone who needs plumbing services. And for those who complain they are pricey...I say, you get what you pay for in this town. This group is well worth the money every time, unlike others in the area!