Veterans Plumbing and Drain Cleaning

Brian W.

This place is scam. Wanted to replace my garbage disposal that did not need replacing and charge my home warranty company. Tech even said it was fine but more than willing to replace and charge them which results in higher rates to us. After questioning and further investigation, turns out it was something else. Notified warranty company and Veterans had the nerve to ask if I would like to schedule a repair with them. Hell no, beware!!!!

Bob Z.

My water line from the city service to my home was leaking badly. I called the insurance company for water line service, and Veteran's Plumbing and Drain Cleaning LLC was dispatched. Frank, my technician, said the whole water line needed replacing. He arranged with the insurance agent to replace the line. He and his helper did an excellent job, were very courteous, and are men of integrity. If you want your plumbing needs done correctly, honestly, and in a timely manner, call Veteran's Plumbing and Drain Cleaning. Excellent company !!!

Rachel F.

I won't lie, I felt a little worried when I read all of the reviews before these guys came out to replace my water pressure regulator, but the service I received was awesome! Bobby was professional, very friendly and didn't hesitate to answer any of my questions or show me the repairs that were made. After the first time he came out the check out the problem, it took about a week for the part to get ordered (which was expected) and he when he returned with the part, not only was he 15 minutes early to our appointment, but he also finished the repairs under 30 minutes. I would happily use these guys again for any future home repairs.

Jennifer B.

Veterans was quick to respond to our property for our home warranty claim on a leakimg water heater. Jose & his partner were quick to diagnose the problem. Which resulted in needing a new water heater. Jose called our Warranty conpany then told me about the water damage to the exterior of the house and recommend a restoration company. He told me to pay the trade fee and he was moving to the next job until he receives a phone call back if water heater was covered or not. Told me its be about 1.5hrs, if its not covered he'll let me know so we can install a new one regardless. . 3hrs later i did not hear from Jose. I called warrenty direcrly. They told me it was not covered, they told the tech that 3 hrs ago. Jose pretty much new it wasnt covered and wanting to move to the next job w/o me deciding if i wanted to proceed regardless. Poor poor customer service and will not recommend them. Horrible expirence that you can leave a customer hanging like that.

Uzziel G.

The response to my call was within 24 hours by the customer service representative. Then today Bobby was our plumbing tech and he called me to inform me of his delay. He was professional where he assessed the issues that I had and tackled all the 4 issues. Bob even was thorough about taking the time to diagnose each situation and then prioritized the order of his tasks.
He is also a Marine! Thanked me and my husband for our service. :) Very patriotic.

Thanks a bunch Bobby!

Dave S.

Needed a hot water heater replaced. Veterans sent out Frank and his assistant. Outstanding job from customer service to product knowledge to the workmanship. I have high standards and was very impressed. I highly recommend them and will certainly request Frank when I call them again! Tough to find good people like that now days.

Catherine M.

Prompt, polite, professional. Replaced my water heater and all the old piping. The area was cleaned when they were done. They made sure I knew how to flush it out. Could not ask for anything better.

Kathleen O.

Bobby was our tech and did a very professional job. He was clean and very kind as an independent plumber had botched the job badly.
Not sure why such bad reviews......we will request you next time!
Thank you, Bobby!

Chris A.

I called my warranty company choice warranty. They send out Veterans plumbing Jose. He takes my checks says he will be back and leaves and never comes back. He said he was going to replace my garbage disposal and takes the model and leaves. These guys have a racket going with Choice Home warranty customers do not use this dishonest company. I spoke with Frank and he pointed fingers at Choice warranty and said they are the dishonest company karma will take this company down hopefully this helps review. My sink is still broken. DO NOT USE THEM!

Victor A.

ONE STAR IS WAY TOO GENEROUS! THIS COMPANY HAS RED FLAGS OF FRAUD!!!

This company is in cahoots with Choice Home Warranty to find reasons to deny claims, refuse work, demand $45 CASH ""Service Fees"", while lying about why the technician/plumber immediately has to then leave the premises with a 10 second diagnosis. Their Dispatch (a female) Person called, also lying about why the tech left, and that he would return and even gave an ETA.

I felt intimidated, the whole process was rushed, and NOTHING WAS FIXED! Each company defended the other (CHOICE HOME WARRANTY & VETERANS PLUMBING and DRAIN CO.)
I was so shaken that I was robbed in my own home, and bamboozled by the warranty company that I filed a Police Report and am filing complaints with Attorney Generals in all States that these companies do ""business"" in.

I just received a hostile phone call from the technician trying to contradict me, change the subject, make excuses and spin the facts around. Instead of inquiring and providing service and following tried and true business practices, he proceeded to argue, avoid the subject, avoid my questions about why they lied. I've worked in investigative work before, and legal services - I can spot RED FLAGS easily. This company brings shame to the word ""Veteran"" and should not be in business.