Vessels Plumbing Heating & Cooling

Durenda D.

I am very disappointed in the job that was done in my daughter's house.
we did a whole house remodel and changed out the old plumbing.
1st they did not discard the old stuff from the basement
2nd they did not secure the sink faucet line to the water line.
My daughter got up to a flooded 1st floor . when we call and asked them to come out and repair we were told they had no record of doing the job and charged her for the repair. NOW she is stuck with a 17K floor replacement and a 3k bill from service pro.
We are still trying to work this out with our contractor.

Starla N.

When you get excellent service you want others to know. This was a big job and it was done professionally and at a reasonable price. from Leaha in the office to Russ who gave me the estimate it was a good experience. Jeff and Drew who did the work were very respectful of my time and my home.
If you want the rare experience of all around good service, call them.

L S.

I had a good experience with Dave from Vessels today. He arrived when he said he would and completed several items at a reasonable price. I am very grateful. Thank you!

John C.

Wish I could give zero stars.
They did not arrive with proper equipment but ""fixed it"" anyway. They broke the backflow valve in my drain.
Had a major sewage back-up days later that I had to clean up. Still charged me $1K and owner brushed me off with no offer to resolve the problem. Run away

Mandy G.

Vessels plumbing was sent to our home VIA American Home Shield Warranty company to replace a shower valve. The plumbers replaced the valve did not communicate having ANY issues or problems replacing the valve. A few hours later a crack appeared in the ceiling of the bathroom below and water started leaking from the crack. I called Vessels back. They sent a different plumber over who was able to stop leak, this was almost midnight on a Friday. He assured me that this was 100 percent the plumbers fault that was here previously and that to fix the problem they would have to cut tile, he had made the owner aware and they would make this right the following day. I called back the following day, I was told I must have misunderstood they couldn't fix that on a Saturday and they were slammed and they would work me in to get it fixed. Almost a full week later they came back to fix the pipe. That's when I started getting the run around and Vessel's said they were not responsible for having to cut the tile. I had to call Vessels daily to get any response. This all started on February 18th. It is now March 8th. I still have a hole in my wall and ceiling due to the negligence of Vessel's plumbing and ultimately American Home Shield. I WOULD NOT hire this plumbing company regardless of this being a job through American Home Shield their plumbers were incompetent and dishonest. They do not stand behind their work. My house is a disaster and I am left trying to put it back together thanks to Vessels Plumbing their lack of communication, professionalism and incompetence.

Bob R.

DO NOT USE VESSELS PLUMBING! Vessels Plumbing misdiagnosed a water leak and caused around 80% of our front landscaping to be removed because they replaced the WRONG pipe at a cost of almost $3,000! We had to call a separate plumbing company to come out and find the actual problem and fix it properly (United Plumbing) when Vessels refused accountability for their mistake. According to United Plumbing, everything Vessels did was absolutely unnecessary. When we contacted Vessels they said too bad and are refusing to refund us any portion of their mistake. THESE GUYS ARE THIEVES!!!!

Gregory S.

We were very satisfied with the work Vessels did on our home. They were both courteous and friendly and answered all of our questions. Our sewer lines were crumbling under our house and our house sits on a slab. Vessels was able to come in and reline our cast pipes and had they not been able to reline our pipes the cost of replacing them would have been much higher. We would certainly recommend their work to anyone.

Greg Songer

Ron C.

Was fairly impressed with this company! They were VERY good as to what my cost were going to be as the project evolved. The situation turned out to be much simpler and less expensive than first though and I was given several options as to how it could be fixed. The crew (sorry guys I'm awful with names) was very professional and right on it. Had me back up in one day. Tanya at the office was invaluable at keeping me informed and even bumping me up on the schedule because I was completely with out service which was MUCH appreciated. The only negative was the mess that was left behind (busted concrete and some dirt) that they OBVIOUSLY did not want to mess with. Other than that, great work and would recommend!

Robert A.

Had a sewer backup emergency and gave them a call... The office called me back several times and found a crew that come out and rotor it out... The job was completed within 3 hours of my first call. Very reasonable fee and very experienced workers... I recommend 100%.

Leo F.

We Contacted Vessels Plumbing for their cured-in-place pipe services. Their lining process was the perfect solution for our sewer line issue. Our yard has extensive landscaping, fencing and hard surface installations. Even other plumbing professionals who had come on site to bid suggested that we consider the procedure that Vessels offers.

The complete lining process from excavation to final inspection took less than 24 hours. Vessels gave sound advice, the staff was professional, knowledgable and completely engaged in their service and the repair of our sewer.

In the end we had only to reconstruct an eight by three foot area of our garden path and were able to save the sixty year old red maple that was at the 'root' of the problem.

Thank You Vessels Plumbing