Vermont Energy Contracting & Supply Corp

Kevin K.

Vermont Energy Contracting and Supply installed a new AC into my home. They did a thorough assessment of my HVAC system making sure it had plenty of return air and supply registers for the size of my home. They worked with me for the placement of additional return air register that was needed.
Vermonet Energy made an excellent recommendation to install a heat pump instead of an AC for an improved flexibility of both cooling and cost effective heating when it's above 38 degree Fahrenheit.
During installation they found a bypassed safety sensor in my heating system that another company installed and gave me the info so that I was able to make the other company fix their mistake.
Overall I am very pleased with their work and would recommend them as an HVAC contractor.

Karen B.

Super team.....on time, with all of the equipment needed. Courteous and helpful with all of my questions. Very tidy about area clean up.....wonderful product....top of the line. Could not have asked for a better experience!

Tom S.

""Good"" or ""Great"" marks provided for appointment time sensitivity, lack of pricing/estimate issues, timeliness of installation, and product walk-thru after installation.

""Could have been better"" or ""Not good"" marks provided for clarity of invoicing, 'buck-passing', and lack of assistance from the estimator (""You'll have to call and talk to Barb"" - that reply was just sad customer service).

Marge-John B.

Vermont Energy Contracting & Supply did an excellent job installing our four heat pumps at our home. The installers arrived promptly and the work was performed very efficiently with minimal impact on our home environment. Excellent quality of work, we are pleased with the products and the installation.

Annie And Pat R.

Very pleased with Mitzubishi units that were installed in our house last month....just in time for the heat waves that followed. Quiet and easy to run. All units (4) working well in bedrooms and living area of the house. Love the cool!!!

VEC&S did a great job of installing all units in one day even crawling through the attic to make all connections invisible. Contractor was easy to work with and was helpful in setting up warrenties and applying for rebates.

Bruce Y.

VT Energy installed a heat pump water heater for us and it worked well for about a year and then began to fail. They sent a repairman and he was unable to find the problem. Repeated calls to VT Energy and their promises to ""get back to you"" or ""I will ask Barbara"" (whoever that is) resulted in no further action or contact. I would avoid to business with this company and wish I had read other reviews prior to hiring them.

Dj L.

I requested a quote to replace a hydronic heating system 3 yrs after having the heat exchanger replaced on my old system. They said they wouldn't quote me a new system since I hadn't taken their recommendation 3 yrs ago, even though I said I now wanted to replace it. I don't appreciate being treated rudely by a contractor, which is how I would describe this interaction. The service tech who did show up when I requested a sales quote told me my exhaust and fresh air intake system did not meet code, which is not true. I would not recommend these guys based on their poor customer interaction skills. Can't really say how good their service is.

John E.

We had a service call to check on the condition of our heating system, and were very pleased with the knowledge, manner and information from the service person. The charge was reasonable.

Darren B.

I absolutely do NOT recommend this company. I had them come for a service call and it ended up costing me $332 and my problem went unresolved. They were not willing to work with me on that price at all, even though I was never told the price of a product they recommended I install, to attempt to fix it. I understand the cost of sending someone out, but not working with me when a problem wasn't solved leaves me extremely disappointed. I had considered them for another project until I got the invoice. Expect arrogance when dealing with them, and expensive service prices. Look elsewhere.

Marcos B.

We had VT Energy to do boiler/furnace maintenance and they did good work. However, when I requested a an appointment with the sales team to install a new water tank, they never showed up and never called me. I eventually called and received a poor response of ""someone will get back to you"". They never did. I used a vacation day from my job specifically to meet with VT Energy and they wasted it without an apology, explanation, or followup. I assume they no longer want our business so now we have found another company who stays true to their word and has common courtesy.