Vermont Energy Contracting & Supply Corp

Kim L.

We moved into a condo about 18 months ago and realized that our boiler might not last a lot longer.
We were delighted with the service we got from Vermont Energy all the way through the process. Our salesperson, Pete, along with the installers Justin and Nathan, were all knowledgeable, explained things well, polite, and were easy to have around. Justin and Nate worked efficiently in a tiny space, and cleaned up well when they were done.
So many other residents in our condo neighborhood have worked with Vermont Energy, and we are glad we did too!

Michael L.

Initial interaction was great; installation of our two heat pumps was smooth, the installer was quick, tidy, and cleaned up after installation. The communication was adequate, and we were overall quite happy. We were promised a $350 rebate card in the mail in August. It's now June (over a year after installation), and I have yet to get a positive response from anyone at VT Energy. Having worked in customer service, if I was responsible for an error it's best practice to own up to it. This does not seem to be the case here. Hopefully our heat pumps are without issue, as I'm not sure I want to learn what their other customer support is like. I will have to look into other options on how to get our rebate.

Update: I have finally received a response from VT Energy and we have come to a solution which is acceptable for both parties. I appreciate their attempt to correct the issue. Of course, it is impossible to tell the root cause, but I am thankful of their willingness to reconcile.

Tom L.

They were able to move up the installation of my tankless water heater by a month, after I let them know the old heater was leaking out of control. Everyone was very friendly and great to work with. The workmanship is superb. I've been a VT Energy customer for years, and I will be very happy to give them my business again whenever something comes up.

John L.

They removed existing furnace and A/C unit and installed a new furnace and heat pump. This group is very friendly and approachable. They tolerated my many questions with patience and answered to the best of their ability. They performed the majority of the work on time, thoroughly and were very neat and organized, leaving no mess or debris for me to deal with. There were some technical issues that might have been thought out better prior to the installation but with some very minor nudging from me they followed up and figured out the problem very well. I would highly recommend them for this type of work!

Gerald P.

We recently had a Heat pump and air handlers installed by Vermont energy .
The service was fantastic the installers were very considerate to our needs and were very informative and answered all of our Questions.
After the job was done they did a great job make sure everything was cleaned up and no mess at all .
Everyone from the sales representative , installers to the office staff they were all fantastic.
Give them a call they are a no pressure company !!!
Thank you again for your great service Vermont Energy !!!!
Jerry and Debbie Parot

Barbara G.

I hired Vermont Energy some 10 plus years ago to install a new gas boiler in my home. That installation went extremely well and I was very pleased with Vermont Energy's professionalism from beginning to end with the project.

When I decided this year to replace my old and failing a/c - Heat Pumps, I called Vermont Energy for their recommend of a company to replace my system. I was ecstatic to learn that they were in the business of installing heat pumps.

I immediately set up an appointment to look over the job and get some options and estimates. The rep Vermont Energy sent out was so knowledgeable of both the installation process and different equipment options for my home.

Upon deciding to hire Vermont Energy for the installation, things only got better. The same rep who originally came out to do the assessment, plan and estimates arrived at my home at 7 am with the installation crew. He reviewed the project with the installing team and answered all of my questions.

The crew got going right off and it immediately was evident that this crew was a ""well oiled machine"" in sync with each other. They were very professional, efficient and careful in their work habits. And what a pleasurable bunch to have in the house all day. When the work was completed and reviewed with me, the crew hauled off the old equipment and parts and cleaned up so well there was no sign of them having been here.

If there were a 10 star rating available, Vermont Energy would get all 10 stars from me !!

Rich J.

I'm not someone that leaves many reviews, but I felt like the workmanship performed by Vermont Energy was deserving of a 5-star review. I am so very pleased with the results of installing a 2nd heat pump in my home. They could not have been better to work with. Drew took every opportunity to ensure I would be pleased with the outcome, and I am. He's a real asset to their company. This is the 2nd piece of HVAC equipment Vermont Energy has installed for me, and both times, I've been beyond pleased with the results. They are well worth the money, and I wouldn't choose to hire anyone else.

Kevin K.

Vermont Energy Contracting and Supply installed a new AC into my home. They did a thorough assessment of my HVAC system making sure it had plenty of return air and supply registers for the size of my home. They worked with me for the placement of additional return air register that was needed.
Vermonet Energy made an excellent recommendation to install a heat pump instead of an AC for an improved flexibility of both cooling and cost effective heating when it's above 38 degree Fahrenheit.
During installation they found a bypassed safety sensor in my heating system that another company installed and gave me the info so that I was able to make the other company fix their mistake.
Overall I am very pleased with their work and would recommend them as an HVAC contractor.

Karen B.

Super team.....on time, with all of the equipment needed. Courteous and helpful with all of my questions. Very tidy about area clean up.....wonderful product....top of the line. Could not have asked for a better experience!

Tom S.

""Good"" or ""Great"" marks provided for appointment time sensitivity, lack of pricing/estimate issues, timeliness of installation, and product walk-thru after installation.

""Could have been better"" or ""Not good"" marks provided for clarity of invoicing, 'buck-passing', and lack of assistance from the estimator (""You'll have to call and talk to Barb"" - that reply was just sad customer service).