Verde Sol-Air Services

Jeroam Z.

I've had two different experiences with this company and they were both positive. To be fair, I did not have to pay so I can't truly comment on the expense. I can comment on the quality help and service they provided while also being incredibly polite and professional. I'd trust them in my house for sure.

Rick T.

FUTURE CUSTOMERS BEWARE!!! DO NOT DO BUSINESS WITH THE PLUMBING SIDE OF THIS BUSINESS. This company's plumbing rates are outrageously high and their business practices are questionable at best. This company was referred to me by an acquaintance and although the company had just average reviews I called them to get a price on a toilet repair. There website boasts that they give free in home estimates. This work was for a rental property I own in Sedona and I live in California. I initially spoke to Alisha. I explained to her that I had a tenant complaining about a loose toilet and wanted to get a price for the repair. Alisha never mentioned anything about a ""service call charge"" and scheduled their plumber John to go to the property. John called me and told me it be $360.00 to pull and reset the toilet (I have done this a number of times and it is a fairly simple job and should take no more than an hour). John also told me I would most likely need to have the flange replaced and that would be an additional $268.00 to do that. John told me I was looking at over $700.00 for the total repair. I told him that both those estimates sounded ridiculously high. John told me he could do nothing about adjusting the price because they use a ""Book"" to quote estimates for their jobs. I have heard of other companies that use this so called book and everyone says their prices are way above the norm that are charged by reputable plumbers.

I declined the work and called another plumber. Kincheloe Plumbing came out and did the entire repair to the loose toilet for $180.00 and low and behold the flange did not need to be replaced. If the flange did have to be replaced, Kincheloe's price was only an additional $50.00. You can do the math to see how crazy Verde Sol-Air's prices are.

To top everything off I get a bill in the mail several weeks later for $82.50 for a ""Service Call Charge"".

I called Alisha again and spoke to her on the phone on 09/17/21. I told her that the website mentioned free estimates and that she never mentioned anything about a service call charge during our initial conversation to have John go out and give me an estimate. Alisha told me the free estimates are usually for bigger jobs. I told her I did not agree with the bill. Alisha told me that she did not have the bill in front of her. Alisha told me she would pull the original invoice and give me a call back. That was over a week ago and I still have not heard back from Alisha.

It is companies like this that give a bad name to the overall plumbing business.

Unfortunately it is not a crime for companies like this to operate the way they do with unsuspecting customers.

This company is apparently owned by M & W Industries. I will be contacting the Arizona Better Business Bureau and Arizona State Contractors Licensing
Board to air my concerns about Verde Sol-Air Services.

I have only dealt with the plumbing component of this company. However after my one experience I would recommend that anyone wanting to do business with any component of this company do their homework so they do not not get ""ripped off"" by Verde Sol-Air!

Donna G.

I have had two previous visits from the company and was satisfied. Both were inspection/tune-up before the season of use would begin (which means they knew about the lock on the outside A/C unit).
Last weekend, I used the a/c for the first couple of times and it wasn't blowing cold. I called them first thing Monday morning and booked a slot for Wednesday between 9 and 11am. I was very happy to get an appointment so quickly!!
He arrived on time (without a mask nor commenting why he wasn't following protocols) and I showed him, quickly, where the equipment was located. After a few minutes he asked me for the key. I told him that his company used their key last time and I don't have one. When he left my property, he informed me that their office staff would call me to reschedule.
I have never heard from them.

Stephen L.

I have used Verde Sol Air for 7 years now as they were recommended to me by Water Furnace Geo-Thermal as their Premier Installers. They promised that our property would look as good as new when they finished. They drilled 4 wells during a few days of on and off rain and our front yard looked like a mud pit. After they removed the old units from the attic, I had one little drip of rust on the closet wall where everything came down from the attic. The yard looked better than it did before they started when their landscape company finished. They are true professionals...so much so that I decided to replace the plumbing lines due to leaks by other neighbors in our development and have them do it. No connections with PEX pipe in the attics. Continuous lines with connections in the side walls. When finished, their recommended contractor for fixing the holes(50+) in the drywall did an outstanding job. You can not tell anything was done. As the saying goes...you get what you pay for. They beat other companies' bids and I have no problem recommending them for installations or service!

Daniel H.

This company is the worst. I hired them to replace a leaking older A/C system that wasn't cooling in a rental home I have. They said it would cost $1500 to try to track down the leak, so better to put in a new system. They put in a new system alright ($7000), but apparently used the existing line set - which still leaks and costs me to be recharged at least once a season. When I called to complain, they said it wasn't covered under warranty,and since I hadn't paid them for annual service - that I'd have to pay them time and materials to fix it. Don't waste your time or money with these people.

Steven E.

Verde Sol Air plumber John Verde Valleys Best! On time gets the job done,fixed a ten year old problem for a lot less money!

Scott P.

Beware of this company!!! I was charged $718 to replace a $100 condenser fan motor. About 1 hr labor. I questioned the bill and was told they bill flat rate $595 for the repair and $123 was an after hours call/diagnostic. It would be more fair to call it 600% mark up.
They did respond in 30 minutes to a Saturday morning repair which impressed us and I felt I could trust a local, growing business. How could they not grow with those rates?
Get a written estimate and compare if you wish to do business with them. I'm not using them again, I feel so very cheated.

Vanessa C.

If I could give zero stars I would! My mother called this company for her annual air conditioning check up. Paul, the technician, told my mother that she had a ""leaky capacitor"" and it needed to be replaced. CAPACITORS DON'T LEAK (we all know that capacitors either work or don't work. And her system worked and she only called for the check up) I wish she would have called me while he was there but she trusted his word. A $264 lesson later he had replaced the part. How terrible that someone would take advantage of elderly people who don't understand how the system work and live on a budget. Liars and cheats!! Beware of this company and especially the technician Paul!!!

Leon K.

Dan Thomas showed up, on time and ready to service my Hvac system for the summer. He found a failing capacitor and quickly repaired it saving me major future issues.
I've been using Verde Sol Air since 2005, had them completely replace my Hvac equipment and have them come by twice a year, by contract, to keep everything in top shape. Dan in particular is a super technician as well as a friendly gentleman.
I'd highly recommend this company for all of your heating and air conditioning needs

Kt L.

Yes, as good as it gets! Request Dan Thomas if you can. What a wonderful professional and human being! On time, courteous, sincere, gracious and quick he was! It was an experience I was apprehensive about as I have never had to have my HVAC serviced before and he made the whole process easy, pleasant and actually down right awesome! I thought the service charge was fair as well as the time it took to fix the problem. I would highly recommend them and I would obviously call upon them again should I need to. Thanks Dan! You rock!!!