VanGo Rooter

Karen E.

I have never written a review but the service Darrel provided was so excellent that I wanted to let others know about this company. The company was responsive immediately to my phone call and I was set up with an appointment. Karen, the person taking the call, was helpful and made sure I was kept up to date on the arrival time. Darrel was professional and was able to complete the work in a short time. There was a glitch with the Yelp coupon but the company took the responsibility upon itself to make it right even though I told them I would pay the full price and get it settled later. I could not have asked for a better experience especially when things go awry. I will definitely use VanGo Rooter again and again

Ray G.

I was very impressed with VanGo services. The price was competitive and they offer Saturday-Sunday service for no extra charge. Yes you read that right. I was lucky enough to get Eddie who was very professional, pleasant and patient. He made sure the job was done right. Folks, you can't go wrong here. I'm serious, give VanGo Rooter a go and you will not be disappointed.

Services received Saturday 11/11/17

Brianna B.

My experience with VanGo Rooter couldn't have been worse! VanGo needs to take responsibility and train their plumbers before sending them on a job. I called to have our water softener removed -a easy routine request. You take out the unit contact the main, weld, done.
The guy was polite gave me the quote and said it would take an hour. Well Conrad didn't know you needed to contact the pipes and capped them individually. 8 hours later it's 10pm (I called VanGo at 8pm telling them I was concerned Conrad didn't know what he was doing and requested they send help. They reassured me he had 7 years experience and did nothing!) there is a huge hole in the wall, he is cutting pipes, the fire alarms are going off, water is leaking everywhere! He suddenly runs out of the house and drives away. Leaving a mess, his tools, doesn't say bye and leaves a FAMILY OF 4 WITH NO WATER IN A HEAT WAVE!
Luckily I was able to find an other plumber to fix the damage. Vango did offer to try and fix it but after I'd asked for help when I had a bad feeling the night before I couldn't trust them again. Now we are waiting the wall to dry out so we can patch it. And my refund from my yelp voucher.
Don't believe the 5 star reviews and make the same mistake I did.

Gloria S.

This afternoon all my drains became clogged with sludge backing up in my tub and shower. My daughter called VanGo Rooter and within a couple of hours two young men arrived and cleared the drain. They were courteous and helpful. Unfortunately due to a broken connector to the sewer pipe (mobile park's responsibility) the problem arose again the same afternoon. I put in a call to VanGo's office and within an hour one of the young men was back fixing the problem until the park manager could have the connector replaced. In the past dealing with other plumbers I have had to wait days for a service call. I am very impressed with VanGo Rooter and wouldn't hesitate to call them again.

Elena S.

I've used VanGo Rooter twice now. Both times they've exceeded my expectation. They were very professional, prompt and polite. Duane and Conrad were very helpful and explained in detail every step and kept me informed. I would highly recommend this company. Thank you so much for your help!

Elena Santos
Elk Grove, CA

Adam A.

i have a 2bd 1ba and the lines were clogged up and called 10 or more plumbing companies who claimed 24/7 service but all said i have to wait til 10am, except vango who had their guy Conrad call me in 30 min to tell me he can make it in an hr or so, came in and in less than an hr it was all done and i was able to use my only bathroom. Conrad was great and professional and accpeted the coupon they have on yelp, and all of this was on a sunday night.

Moe R.

Conrad arrived within an hour of making a service call. He assessed the condition of my garbage disposal, but was unable to fix it as is. He offered price and options to replace disposal. I found him to be knowledgeable, honest, and pleasant. I wasn't charged for him to come out for what amounted to a consultation. Other places charge just to show up. Should I elect to replace my garbage disposal, I certainly will give VanGo a call.

L G.

I want to say first this is one of the best plumbing company's that I have dealt with,and I have dealt with many being in real estate since 2004 in the Sacramento Area'' They arrived on time in uniform and were very professional, and polite'' I have been dealing with main line problems off and on for over a year'' Well to put it simply I am happy with the result of there work'' I cant recommend them enough''

Chip
Cal State Realty
Sacramento ,CA

Cindy P.

VanGo Rooter did some pipe repairs for me. They have great customer service & were quick to respond. They recommended a new copper valve & repaired two separate leaks to my water main. The problem is that I had 2 additional leaks & needed some concrete removed & they charge ~$125/hour so I got someone else to repair the other leaks.

The company is new to the area so they do actually price match if you receive lower quotes, which was nice. They originally did try to up sell & quote high, but in the end, will work with you on the price.

Staff is knowledgeable & friendly over all. They offer a 1 year warranty on their work as well.

j d.

Had to call them twice on late weekend nights for my business. I woke the service guy, Evan, up, but he was there in less than 40 minutes. He was friendly, personable and professional. Did a great job! VanGo was the only one of 8 ""24 hour service"" plumbers that I called that actually came out. The others either didn't answer the phone, or offered to come out the following morning.