Van Natta Mechanical Corp

Francis W.

With Van Natta Mechanical, You get what you pay for,
PROFESSIONALS ! , The measure Five Times before they begin your project,
And they do it all RESIDENTIAL, COMMERCIAL, INDUSTRIAL
They save a great deal of unnecessary Aggravation,
They are a Safety minded company , fully insured,
Aware of all the COVID rules and regulations and they follow them for your protection, They have plenty of back ups , So there is never an unnecessary delay,
Van Natta is a One Stop Shop
Francis H Walsh

Z Z.

Really not sure why there are so many negative reviews. Been using VN for 5 years and nothing but stellar work. They completely replaced all HVAC, plumbing and electrical in my house as part of a large reno and all work was professionally done, extremely neat regardless of whether plumbing or electrical or HVAC. Since then, service techs always knowledgeable and generally friendly, always wear booties, always clean up after themselves. No major issues with the installed equipment and follow on work has been of same high quality. I do pay for the service plan and VN makes it clear that they prioritize service plan customers, so maybe that explains some of the bad experiences of others. But truly, they do great work.

Bob P.

Absolutely the worst, they did all the plumbing in my new house and it has flooded twice. To add insult to injury, they cannot even show up for scheduled appointments and forget about them taking care of the emergence they caused. I ended up having to get another plumbing service both times. Both Steve and Barbara never can commit on a time or day. Last time it took 3 weeks for them to respond to an issue. They do one thing good they know how to bill, even if they don't supply the service they still bill. FYI: they have automatic charging if it is after hours. The level of ability is quite low and it normally takes 2-3 different tech to finally solve a problem.

Ross B.

Good job and I would use them again! If you need these types of repairs, I would recommend them! They may not be the quickest but they def get the job done!

Kevvvie r.

Second time they stood us up. They did our mechanicals on our remodel in 06' and a few small jobs since then but they totally blew us off twice for a job that would of taken them less than 2 or 3 hours. Will never trust them again. All relationships end...bye bye.

S. D.

This is by far the worst service company. Over the course of the couple of years that we've been ""VIP Customers"" (with a paid contract guaranteeing timely service), we have experienced nothing but scheduled no-shows, unavailability, and complete lack of communication. Do not use them for anything.

Scott S.

Contracted Van Natta to replace my AC, electronic zone controls and to redo the ductwork mess that was done by other contractors. Price was competitive and install team was professional, made necessary adjustments as work progressed and left a clean work area. Very pleased with the work.

Rob M.

Some very nice people in the service group when you call - Al and Barbara are terrific. They communicated the service quote to me and I had some questions about previous service and asked if maybe I could get a little better pricing due to them providing me similar services on four prior occasions.

But after being a loyal customer for over a decade, Steve, the service manager was not willing to return my call to discuss a labor quote for a recurring plumbing issue that they provided good service for me on in the past. They quoted me $1300 for something they did for $700 in the recent past. I did the work myself in 2 hours - after they tried to strong-arm me into accepting their service. When I declined their service for this price, they told me to go find someone else. I did find someone else - myself as I had taken the day off of work to be home when they were scheduled for service - and I had my hot water back 2 hours later. They simply weren't interested in helping a loyal customer by providing a more reasonable quote. And their technique was to ignore my calls until the day the tech showed up. Sorry, Mark, not your fault.

If you want to go back to the 1950's and get treated like a clueless homeowner and pay unreasonable prices for a commodity service, then these guys are for you. If not, call anyone else who will actually treat you like a customer whose service they want.

Maria M.

Twice I have made appointments for my air conditioning to be serviced. Twice, the appointments have been disregarded. When calling for the first appointment, the wait time was five weeks, but we scheduled it anyway hoping there would be an earlier appointment available. The date came and went with no appearance. Today, I sat waiting for my newly scheduled appointment.....no show. I called and patiently waited after being put on hold for 8 minutes for a response that I was not scheduled. The extreme unprofessionalism and carelessness of this company is truly remarkable. True, they are a noted name in the industry but not for the right reasons. I am discouraged and disgusted by this company who truly does not care about customers and their word of mouth recommendations. I guess they have enough business. I would not recommend this company to anyone looking for air conditioning service.

Ashley J.

Our Carrier unit broke and Van Natta was quick to schedule an appointment and even returned the next day to recheck a couple of things before they gave us a complete diagnosis and quote for repair. Technician was friendly and knowledgeable. Will call them again in the future!