ValleyWide leak detection - LV

Wesley A.

I've used them twice now and each time they go right to the leak.
Show up when they say and didn't have to wait.
Price went up but so did everything:(

Gina D.

After having our pool and spa replastered we discovered our spa was leaking. After much frustration and expense of trying to troubleshoot the problem with our equipment we were recommended by the company that services our weekly pool maintenance to call Valleywide Leak Detection.

I called and left a message, my call was returned in about 2 hours. They arranged for Robert the technician to come out the following day. He was prompt on the time promised and went right to work. He had a difficult time but after about 1.5 hours he detected the location of the leak. We were distraught that it was not going to be a simple fix and would require them to cut and jack hammer into our newly resurfaced pool deck. Robert said they could do the job and gave us a competitive quote to complete the job. He reassured us that they will be careful when cutting and that it's typical for pools to have cuts in the decking due to leaks.

In reading a few reviews with lack of responses, we were a little skeptical that we would get ghosted. What we understood when they were here is they don't monkey around on their phones while on the job site, returning messages and answering their phones. They were fully focused on the job at hand while on site.

Anyway Robert scheduled to come out with a small crew a few days later. Again arrived promptly on time as promised and did a double check of the leak location just to be sure before they started cutting into the decking. The entire job from start to finish took about 5 hours. They cleaned up after they were done. Explained in detail on the work performed and gave a 1 year warranty.

It's been 8 hours since we filled our spa after the leak was fixed and are happy to report so far that we have NO leaks.

If you need a leak detection and work performed to complete the job, I would not hesitate to give them a call.

Regina L.

Awesome they were fast and efficient they were in and out found my leak saved me a lot of money. The tech was prompt he was clear and helped me to undstand the process was a breath of fresh air to deal with such cerdeuse people felt like a real mom and pop place I give them 6 stars if I could but 5 it is I would recommend them to my mother

Marie B.

Unfortunately I have to re review this company. They started out absolutely wonderful found and fixed the leak in my pool and started to work on the leak in my spa. Ino had asked me to find someone who was able to take off the jet heads so he could find the leak. I found a man willing to help me and we tried to contact Ino numerous times by text by phone call and he just dropped me I was never able to get hold of him again. So unfortunately I can no longer recommend this company.

Kristen S.

I would highly recommend Valleywide Leak Detection. Our technician Robert was extremely knowledgable and explained everything clearly. He spent a lot of time and checked our pool and spa for leaks, when we thought we had one. He brought to our attention valve position concerns that were causing flow issues. Very satisfied with the results and will definitely use them with any future issues. Fair prices and wonderful service. Thank you again Robert

Paul S.

Great pool leak help. I called many places and was met by annoyance and attitude trying to explain my pool leak. Some places tried to charge me $700+. These guys were $350 through pinnacle pools and after my leak was repaired came back out and re pressure tested my pool lines to make sure there were no more leaks. Highly recommend in a area that is hard to find good people. Pinnacle pools also great job fixing the leak at a reasonable price.

Jason G.

Look no further, these are your guys. They are quick, reliable and thorough and they're pricing is competitive. We seemed to have found the issues (yes multiple) that have cost me thousands over the last six months. Can't be more pleased with the service from these guys. Thank you!!!

eladio c.

Quick and easy scheduling. Efficient and accurate evaluation. Recommend without reservation.

Jav S.

We have water leak at our house. Prompt service but ineffective. Paid unnecessary service call free for false alarm for AC and water softener leak. No response or call back on trying to reach out to inform about false alarm. Paid leak detection free without any service benefit. Do not waste your money.

Nayely E.

When I gave them a call I spoke with Ino who confirmed that the leak detection can be performed inside or outside my home, and he was able to get me a quick appointment. A technician named Robert came to my house to perform the leak detection using a sonar device, he came on time and didn't waste any time doing what he needed to do. His boss even came over the next day to double-check the area the leak was supposed to be. Having them come over was a huge help for us since we can fix the leak ourselves but were having trouble finding it. Would definitely recommend them to anyone who needs a leak detection conducted.