Valley Plumbing Home Center

h c.

What does it mean when you know your plumber by name? It means that we have had 6 or more plumbing repairs/replacements over the past few years, and that each time we never hesitate to call Valley Plumbing. Darin and other members of the team are the best! They are always up front and knowledgeable, and go above and beyond what is needed to fix the problem, at very reasonable costs. The logo on their vans - integrity before profit - really comes through each and every time!

They have helped us fix several leaks, repaired and replaced our water heater, and installed a new dishwasher with ease after the appliance guys who delivered it gave up. Each time, they responded quickly and always surpassed our expectations. Our house is at the point where repairs/replacements are going to be more frequent. But we can sleep easy as we know we have Valley Plumbing to call on. And we are supporting local which is a great plus!

William F.

I have been purchasing supplies at Valley Plumbing for many years; I would guess at least ten if not fifteen. I am always concerned as to whether a business might blame any problems on the installer, which, in my case, is me since I do my own work. I have purchased kitchen faucets, outdoor hose bibs, hoses, indoor supply faucets, toilet valves, and a few things I can't remember. I have needed to return two kitchen faucet components, and a valve that did not have the correct threads. They have replaced them with no questions. If they remember my purchase, they don't even ask for a receipt. I have even called them during an installation to ask questions, and Stark has been more than helpful. I will be having a valve installed soon, and I expect that to go very well.

Tam F.

We contacted Valley Plumbing when we were on the hunt for our Sil Granite sink in the color we wanted in the timeframe we needed.

We had already placed an order with another plumbing supply place for our new toilets, a kitchen faucet and new shower heads but they advised us the sink we needed wouldn't be available when our contractor was ready for the sink install.

Our contractor recommended we call Valley Plumbing and sure enough, they were able to get the exact sink we were looking for within a few days. I placed the order over the phone and gave my credit card and contact information. When the sink arrived there a couple of days later, I received a call, dragged the husband and the CRV and loaded up the sink (new in box) in the back. We brought it home, the guys took it out of the car and as anyone who has ever done the remodeling project dance knows, the box sat for a little longer than anticipated.

We paid a little extra to get the sink so quickly, but we would do it again in a heartbeat. Although our experience at the other plumbing supply store was decent on certain levels, great on others and lame in one area, we would gladly give Valley Plumbing another look.

I cannot review about their actual plumbing services, just about their show room which is not fancy, but the service was fantastic.

Anju B.

They fixed our garden leak, but charged $650 to change a part that cost $130. Super expensive labor charges.

Aurora M.

Please do NOT use this company. Customer service TERRIBLE!! We asked for a plumber to come to our place of business. We are a medical facility and we advised that our toilet in our suite is not working - chain broke off and we need to have this toilet fixed right away. Mind you that I called at 11:30am.. I was told that someone was going to come before 1pm or after 2..They didn't touch basis with me until 5pm to let me know that they are not coming until the next day. I'm furious and we had over 40 patients scheduled tonight!! PLEASE do not use this company.. not worth the phone call!!

BayAreaLawyerMom W.

This company did a very poor job of performing an inspection of a plumbing issue for a house inspection. Rather a thorough analysis of the problem, they simply did a cursory review and provided a vague description of their ""inspection"" on an invoice. They were also not responsive to follow-up calls.

Nancy A.

I would recommend getting multiple bids before having Valley Plumbing do work for you. We went in looking for a new pedestal sink and faucet for our powder room. They suggested that they come out and take some measurements so we would know what size sink we could get and then do a free estimate for us - which is a good idea. However, when the estimate came and we did the math to separate out the allowances for materials, the labor was going to be $1400 to take out one pedestal sink and put in another one in the same location - no tile, no drywall, nothing. My husband and I are reasonably handy so we decided to give it a try ourselves (it's not exactly rocket science) and even with our inexperience we did the whole job in about 5 hours. An experienced plumber probably could have done it in 4 (or less). So that averages out to about $350 dollars per hour. They were nice enough, but seems a little steep for a plumber.

M Dolores S.

We have used Valley Plumbing for over 20 years. They always respond to our emergency needs promptly. There Technicians have always done the job right the first time. If you ever have need for a plumber don't hesitate, just call the best at Valley Plumbing At 925-462-1639

Rob B.

We've used Valley Home Plumbing 3 or 4 times now for plumbing work on our property.. On simple jobs and some large, complex jobs. They have done a great job every time! I'm a big fan. I feel like they are very professional, very honest and trustworthy.

Brian A.

Yesterday, the main water line to my house broke and I needed a new shutoff valve washer. I was doing this repair myself and arrived at Valley Plumbing at 5:15pm (15 minutes after their closing time), The store was closed and locked, however an employee in the side warehouse assisted me. He found the right part and it worked fine. I am very pleased that this employee spent 15 minutes with me, after their closing time, to find a part worth a few cents. A+ to Valley Plumbing for excellent customer service.