Valley Plumbing Home Center

Elaine B.

We needed to replace a part in our shower and I called Valley to see if they had the part for our Kohler shower. They said to bring it in and they would help me find it. I took it in and they had just the part I needed there in stock! The gentleman in the office, Stark, walked me thru the removal process and explained it very thoroughly. He even said if we had questions when we were repairing, that we could give him a call and he would be glad to help. I am sorry, but I haven't found this kind of courteousness in a very long time!

Don W.

David came out to our home to install a dishwasher and kitchen faucet. He was very professional and friendly. Did a great job. Would definitely use this company in the future. Prices were reasonable.

Tim S.

Great Service and People!

Thanks for all the great work Valley Plumbing. This review is long over due, Mike had his team race out on a Saturday fix a toilet and have us up and flushing in no time.

Liz S.

I called for an issue I was having with the water heater and was told that I had to pay over a hundred dollars just for them to come out and look at it. Why on earth would I pay a service fee when so many other, better companies come out for free service calls? I called a different plumber (Barnett Plumbing) who came out within the hour for free, then charged parts and labor to fix the heater. Total cost was less than what the service fee would have been with Valley.

James K.

Mike and his staff are complete professionals and I would never hesitate to call for his services in the future. Being a General Mgr of a company I have used his services for all of our needs. Back in early 2006, one of my forklift drivers hit a water main in the warehouse and I am not kidding, a very large amount of water came crashing in. I called Mike and a technician was at our office in less that 20 minutes and repaired the job. I would call Mike and his staff first prior to contacting anyone else due to the level of knowledge and dedication they take in their craft.

Feroze K.

One day, I was shopping around for a kitchen sink and decided to go in to to Valley Plumbing. I needed to go to the bathroom so bad that I asked if I could use their bathroom. The two ladies in the front desk were telling me were it was at and an ogre mean man said in a rude tone of voice SORRY YOU CAN'T USE IT. He did not even say hi or what can I help you with or sorry it's not for customer use. The two ladies working kind of just look at each other and did not say anything.That was just the rudest experience I have ever experience. I will never recommend this business to anyone or will I ever use their services.

Elise M.

Great to deal with! I have used them for many years and have always felt the work is quality and fairly priced.

Also love the fact that it's a family owned and operated business!

Patricia B.

Valley Plumbing came recommended from a friend and I am really glad that I hired them to fix our bathroom sink. I was able to book for an appointment for the very next day in the AM. Our service guy was on time, very nice and extremely quick. Prices were on par with others in the area and felt like we got a good value for the work we had done. He was in and out within the hour but before he left, he even asked if there was anything else we needed done. I would definately recommend them to others and will call them again when we have future plumbing jobs.

M B.

We had a toilet and two faucets replaced. The plumber was very thorough and polite. The work is guaranteed and was done well. He took 6 hours to complete the job which really took us by surprise. I did call to discuss this and the manager was willing to negotiate an hour and a half off, and sent a check to me.

Overall, I am happy with the service and fact that they valued the customer enough to make this concession. I've dealt with other companies who would never budge on a job already paid for. Well done Valley Plumbing!

Alicia S.

So I am back to update my review.

After posting our candid review of our experience with Valley Plumbing the owner contacted my husband. We were moving, had a baby, etc. so it took a few weeks for us to get back to him. He called a couple times and was very professional in letting us know he was concerned with our problems and how they responded.

Normally I wouldn't do an update as I think my first reviews are correct BUT this time I am more than happy to update my review.

The owner took the time to listen to our concerns and issues and ask what he could do to make things right. To us there wasn't anything he could do after the fact, we just wanted to voice our experience with his shop.

WELL the next week we get a call from the shop telling us that our part was in!!! Not only did he order the part we were originally trying to get but they didn't bill us for it. WOW, I was impressed as I know it could not have been cheap to do this. They never asked for me to update the review and I feel that they more than deserve a 4 stars for really trying to make things right.

Thanks for really caring about your customers.