Valley Plumbing & Electric

Tim H.

I had a great experience with the team at Valley Plumbing - they helped us with several electrical upgrades and plumbing installations at our property in Glacier, WA. In particular, the team did an amazing job working with me on the plans - which they patiently supported as I worked through complicated permitting issues with our HOA. The team that came out to the property was helpful, polite and adaptive as they worked through challenges with the install, willing to go the extra mile to be sure everything was done clean and to our specs.

On top of all of it, the work was practical and cost effective - we are very satisfied with the cost and quality of the work.

Jule M.

I had this company come in to snake my kitchen drain. They couldn't clear the drain and told me that I should call another company as they didn't have the right equipment. I've never had a workman tell me that basically I needed to find a better plumber, but I did get to pay 400 dollars for their assessment. I'd have asked a lot more questions in hindsight. I don't recommend them.

Claire C.

It took three days to get a response - another 3 weeks to get an appointment. They came out and after a couple of hours were unable to fix the problem and left and said they'd be back. Three days later I get an email stating it would be another 2 1/2 weeks until they could come back. My 92 year old mother has no lights in her stairwell and bedroom - guess she's not a priority to them. One star for poor business practices but gave two because the technician was very nice.

Richard B.

I wish I could give him more stars, but they never called me back, I attempted to get ahold of them to fix some minor problems to no avail. I called them 3 weeks ago, and they said they would get ahold of within two weeks. We are a disabled couple on a fixed income. We just needed some help to fix some minor problems. This seems to be a common thing for this area local companies that only service people they know. I am very disappointed with all of the local businesses that don't care about anything

Kristy D.

Valley Plumbing and Electric is one of our top choices for our company. They are efficient and reasonably priced. They maintain clear communication and are a pleasure to work with.

Jaz V.

Great local business, friendly making you feel like family! Great employees and on top of communicating issues with me only to get the job done. Defiantly going to call them again if I have any future issues. Thanks Valley!

Howard S.

Sloppy planning and three months to complete the installation of standby generator. Gets Valley a negative review. In the process of doing their job they created more unnecessary repairs to be made. Poor planning. Never again !

Scott W.

I contacted Valley Electric after a recommendation from a neighbor. I couldn't be more pleased with the outcome and the service. Matt took my call immediately and had an electrician out the same day to provide a quote for service. Parts were ordered and Daren showed up the next day and repaired the issue I was having. Very professional and great customer service.

Carol R.

I went to Valley Plumbing to get a valve to fix a leak in the kitchen, & we have gone to Valley in the past. When I pulled into the parking lot, the flashing sign by the door said OPEN. I walked to the door & the it was locked, & there was no sign as to what the hours were. As I was getting in the car, this female came out another door & rushed to her car; & I asked do ya'll close at 4:30? She said 'Yep, sure do' & got in her car. I could see her still in the lot for a while. It would have been nice of this person to just ASK to help -- all I needed was one little two inch part. Talk about customer service! I will NEVER go there again even though it's the closest plumbing place for me to go -- it's about 8 miles. I'll even go to Bellingham if I need any plumbing supplies -- it's a 70 miles round trip.

Kekoa D.

As a home owner who lives out of state, this company is so wonderful to have as a go-to for fixes. My tenants reported a water leak in underneath our kitchen sink. After looking around for a reputable plumber, my brother recommended Valley Plumbing as their go to plumbing company.

I called them, left a message (being business in this business is a good thing because people want your services) and received a call back from Matt timely. I told him the issue, he said he'd come and look at the situation. After I told him I lived out of state and would need to schedule a time, he looked at his schedule and gave me several options.

Kitchen issue: The receiving pipe eroded and rust had eaten a hole out of it causing the leak. Fix would be simply to replace the piping components.

Day of the fix: The fixed started at 9:00a.m. Matt came and looked at the piping. While working he was able to hold a casual conversation with me about everything e.g. surfing, living in Portland (his buddy runs a restaurant down here), food and cooking etc. It was really pleasant.

After determining he needed to run to the hardware store for a piece he didn't have on hand, he took off to Hardware Sales off James Street, came back and done. (10:30a.m.).

The fix may have been simple and or complex, I'm not sure, but he was finished in 1.5 hours and he didn't pad any time or cost of material on the total bill, including the extra pieces he had to pick up!!!

The billing was honest, fair based on replacing a pipe, the communication was great, professional and continual, and I appreciate and recommend this company highly!

Thanks for your great work and I'm happy I can support a local company in Bellingham, from out of state!