Valley One Maintenance Unlimited

Mary Ann R.

I'm a renter and the owner of the home went with this company. They did not confirm with me an appointment time and date. I opened my door to 2 men outside the house. I then talked to someone in the office and they pressured me to allow the men to finish the job, even after I advised them I had really bad anxiety and I was the only one home. This female from the office apologized that Ebonie was new and she would talk to her. I advise the 2 men that they could finish the job. They ended up getting called off by the company.
For even more of lack of communication I had to email his company to see if they work was done or not. Ebonie responded but I did not want to go back and forth so I called the office and I was granted with attitude and lies. She had advised me that she spoke to me and I told them to leave. I then asked if that's what the men said she stated they don't talk to the men because that would be gossip.
I then asked for another crew could come and finish I was told no and they would just come out,
I asked if I could call back and then called the owner of the rental. But this time the owner Christy was on the line with them as well. I agreed to allow them to come back today 9/6 to finish the job.
After I placed a review the owner then called me and pressured me to remove my review. Offered me gift cards and or dinner I kept declined. She then went on about how she understands anxiety and she would talk to Ebonie and she said she was sorry. Played the in a woman and I own this company.
After 20 minutes of me declining her offer so I would take the review down the call ended.

Today yelp flagged my original review so I'm writing another one as yelp advised- with more information.

Definitely beware

Ratasha H.

Christina was amazing at her services. She was quick, efficient,informative and friendly. I would definitely give this company referrals based on the service given to me today. Thank you.

Jeff K.

Our property management company had them come out for our garage door opener remotes not programming properl. they were able to come the next morning between 8-11, the tech was here right at 8. he was very professional and friendly, attempte to program the remotes as well as new ones and when they didn't work he went and got a new garage door opener. he was able to get it installed, made everything look nice and clean with the wiring and cleaned up after the job was done. I would definitely recommend Valley One to others

Tyler K.

These guys are awesome! The entire interaction was pleasant and to the point. Friendly and fast service with a smile the whole time. Lelo was the gentleman that stopped by, and was able to address our issue as well as initiate necessary steps to get our problem solved. Huge recommend if you live in the Vegas Valley!!

Tammie M.

The team at valley one are great. I moved into a house with tons of bees in the attic and they have helped me out so much to get rid of them. They are all so nice and so polite to work with. They won't let you down. They will keep at it until the job is done. Thank you so much Valley One

Sarah V.

They did a fantastic job , they did the job fast and they are very organized, Chris and Francisco were also very friendly. I would highly recommend them for any of their services.

Saundra A.

Tony and Isaac were very professional and friendly. They called before they came, and when they arrived they immediately started working. Once they were finished with our kitchen sink they explained the problem to us and how they fixed it. We would definitely use them again.

Cynthia S.

Great communication, on time, very professional and also respectful.
Christopher was my tech...he is adorable and got the job done!

Alex L.

I had a great experience with Valley One Maintenance! From the first to the second visit, the technicians went above and beyond their duties. Andrew came the first day, fixing a lot of the minor repairs when we moved into our new home. He also helped me to carry my washer/dryer and hook them up. Christopher (Chris) came the second time around, touching up the rest of the paint and chopping a dead tree in the yard down. In addition to our repair requests, Chris also noticed some issues with our water heater and fixed it on sight, tightening up some pipes and going the extra mile. It was a pleasure meeting these two kind, personable, and knowledgeable gentlemen and I will be recommending Valley One to all.

Monti M.

Our experience with Valley One Maintenance has been outstanding from the beginning, with home maintenance repairs and tasks from major (water heater leaks starting to flood garage) to minor (fixing toilet leaks, faucet leaks, repairing wall damage, garage sensors etc.). The service has been excellent from the top down in their company. The owners of the company are hands-on both with their employees and customers (they came to our home to personally help assess the urgent water heater leak debacle), and they are excellent in communicating status updates and following up on their work with a clear dedication to customer satisfaction. Their techs are talented with diverse skills, friendly, great multi-taskers, and are happy with their management (always a good sign). Shout-outs to Andrew and Francisco among others.

Valley One has helped us through a difficult time since we moved into a new rental home that had a large number of failed pre-rental inspection items that were not being addressed in a timely manner until the Valley One team became involved. We hope to continue using their services for all home maintenance issues in the future, and highly recommend them. Great management, great service.