Valdel Plumbing

Sherray M.

Billy was amazing! He addressed a complex shower issue in our 70 year old home, with ease! He was timely (a novelty with repair services), he gave me EVERY possible scenario before he did the work so that my husband and I could make an informed decision, and based on him being so thorough- we took a chance (given all of the potential risks) and had Billy take apart our shower faucet to determine what we really needed. To our relief, he was able to get everything done within a couple of hours!

Before Billy, I had the pleasure of getting my questions answered and scheduling done with the incredibly informative and patient team in the office. Thank you Naomi (who followed up after my first inquiry when I was still deciding on which plumbing service I wanted to use), Erica (who ultimately scheduled my service), and Jennifer (for being there on service day to address all of my follow up requests).

I will definitely be using ValDel for all of my plumbing needs!

Kathy M.

This was my second time using Valdel Plumbing.
Called Thursday to ask if they could come today (Monday) to check a noise from hall bath toilet.
Steve texted me before arriving to let me know he was on his way and provided a picture of himself in the text.
He immediately diagnosed the problem and told me the cost to repair it.
He cleaned up beautifully and was very thorough in his explanation of the work performed. He also covered his shoes and wore a mask. A very nice and professional young man.
Thanks, Valdel for great service again!!

M C.

The plumber was on-time, clean, and very professional as well as informative. The office staff was helpful and attentive. I'll definitely use them again in the future.

Audra D.

Got us on the schedule right away, worked clean and efficiently and was reasonably priced. Would use again.

Silver S.

Had them come out to take a look at a job i was doing as a home owner, they sent an unexperienced plumber that didn't know anything about my city code requirement. Everything he said was i'm gonna call my boss to ask him really?
I was highly disappointed, complete waste of time and money.

Jillian T.

Tim Cullen is AMAZING. This is the third time I've used Valdel Plumbing. They are always so fast and courteous. I know I can rely on them for an efficient job well done. I had a corroded sink pipe, which Tim replaced in a flash. He was super nice and showed me exactly what was wrong with the pipe. He's great with pets and just an all around friendly and personable guy. I felt like we were best friends by the time he left, and he was only here for 40 minutes. Highly recommend Tim and Valdel.

Michael Q.

Billy and Joe arrived within an hour of calling Valdel. They were professional, adhered to COVID guidelines, and were able to trouble shoot my problem and provide a reasonable fix.

Laurie V.

ValDel called me back within minutes of submitting a request on their website. Very helpful and professional over the phone as I explained the 2 small jobs I needed. They sent Tim out that afternoon and he was right on time. 30 minutes before his arrival they send you a text with info and a photo of who exactly coming to your home. They of course, wear a mask, SD, and he put n on shoe protectors while on my home.
Tim couldn't have been more pleasant, helpful, knowledgeable and professional. He was very thorough and efficient in checking everything out, explained the problems, and offered solutions and recommendations, and prices.

We needed an outdoor spigot replaced that was leaking and could have caused a flood in our basement. He even added a new shut off valve closer to were the spigot is for no charge.

We had a very slow leak in 2 pipes in our unfinished basement but it turns out it was electrolysis decaying the pipes (builder had done some strange things that caused this.) He showed and explained exactly what was going on. He checked other pipes and fixtures to make sure it wasn't the toilet above. I had thought we would need to replace the toilet but he said it wasn't that even though I would have spent more. He worked hard for about 4 1/2 hours and even checked out 2 other small problems and gave us advice and price quotes on those projects if want to do them in the future. The total for our work and parts was $700 which I feel was very fair. Plus I used their $35 coupon and he took off the $35 fee to come out, which I appreciated.

And at no charge (!!) he even filled my water softener salt tank with the two 50 pound bags that I had lying there that are too heavy for me to lift, and replaced a sediment filter that I had been meaning to do a for a month but it's a bit of pain to replace. Oh.. and again for no charge he did a quick water quality test to make sure our water treatment system was working properly and not causing the electrolysis. He checked hardness, iron content and pH and all were perfect.

They emailed me all the invoices and quotes and I called the next day for a copy of one and they got it out immediately. Highly recommend!

Jennifer B.

Our sewer line out to the street was full of tree roots with possible issues where our sewer line meets the sewer main under the street. The Valdel team, especially Billy and Eitan, were amazing. We were working through a family medical emergency at the same time, and they were able to help us diagnose and solve our sewer problems really efficiently, even working with the township to get questions answered. They provided superior customer service and were kind and courteous to us during an incredibly stressful week. We are so grateful to have found them!

AJ D.

Billy was amazing. I called on a Sunday and he was here within less than an hour. He tore through the task like it was nothing and then done. Fast, efficient and absolutely professional. I would recommend Billy and Valdel plumbing to anyone.