Val Betti Plumbing

Marilyn G.

Thank you so much John for finding the problem with our two bathrooms. Sorry you had to go up on the roof in this hot spell uggg. So nice to have our two toilets and bathtub working again. Great job, our new go to plumber. An add on...they are very reasonably priced so not sure why several reviews say otherwise. Thank you again

Gaby F.

We had some problems with a broken water heater. Called Val Betti and they sent over someone in the next days to help fix the problem. Yes they are pricey but the quality of the work and their reliability is far above the rest. With plumbing it's not worth skimping on quality.

d b.

I requested a service call. My wife ran some school down the drain, which cleared the clog. Val Betti showed up on time, took one look, said the drain was running free and left. No charge! Great service.

Marilyn M.

I have been using Val Betti for more than 20 years -- but never again. My disposal stopped and I could not find the reset button. Also, my toilet was beginning to 'talk' to me (gurgling) and I believed it was a simple replacement of the flap seal.

My VB appt was for 8 am. At 8:20, I get a call saying the plumber was lost although he insisted that he was at the right location (he was lost.) When Jeff finally showed up at the gate around 8:45 am, I went outside to greet him as he was driving up but he then got on the phone for 10 minutes while I was still standing outside. (How rude!)

He started on the disposal but said the problem was a failed outlet and I would need to call an electrician.

He then started on the toilet. I witnessed him actually breaking a component so now he insisted on replacing the entire guts as he could not fix that portion of the ball float system. At this point, I was so upset I had to leave the room rather than staying there to watch him. I now have the newer-style slide float system instead of just replacing the flapper valve. When he called out that he was done, he also informed me that the wax seal had failed and the toilet was now leaking. I'll never know how he did that as it was NOT leaking before he arrived.

i also wanted him to change out the showerhead and he said that would be $300. I talked him down to $100 which should have been $10 for the five minutes it took him but at that point I just wanted him gone. Jeff then insisted that the water pressure needed fixing despite my assurances that it was fine. But he persisted to insist that it be fixed so I finally asked him to send me an estimate to shut him up.

So, now almost $500 later, I still have a disposal that doesn't work and a toilet that is worse than before Jeff arrived. Needless to say I am furious so I called to tell the boss about my experience but he has yet to call me back. I am so disappointed in the lack of customer service after all these years. I used to recommend Val Betti to others but never more and after all these years, I will not be calling them again.

R S.

This company provided me with a new gas line. They were prompt and very professional and FULLY LICENSED and INSURED!!

Risel M.

Excellent service and very sufficient. Had an appointment to replace water supply pipev from meter to the housr. Greg and Justin showed up on time and started immediately. Very professional at all times. Kept me updated on their progress. Very satisfied with Val Betti and their services, as this the 3rd time to utilize this business.

Stewart S.

I initially called XXXXXXXX. I was told that a plumber could come in 10 days with a 5 hour window.

I then called Val Betti Plumbing and the company provided a plumber in 48 hours with a three hour window.

The day before my scheduled appointment I was notified of my appointment.


Jeff arrived within 15 minutes of the beginning of the window. He was courteous,knowledgeable, and neat his work. I could not have asked for better service.

I am surprised that there are only 20 reviews for this company.

Stewart Samelson

Theresa R.

I woke up one morning at 4am and smelled a gas leak. I checked all the obvious clues - stove, furnace and nothing looked out of the ordinary. I called PG&E and they did their check and found a very small leak and advised that I needed a plumber. Val Betti Plumbing actually picked up the phone and indicated they could come out the next morning. The others I called either didn't call me back, or said it would be two weeks before they could come out. Not realistic to not have heat or a way to cook with a family of 5, so I confirmed with them for the next morning.

They showed up early, and Wade and worker were all business. Wade jumped in and showed me the pricing structure first so I knew what to expect, then described their process of blowing air through pipes to find leak. They did their check and I had a couple of rusty valves that needed replacing. He took care of it efficiently, gave me an overview and showed me the parts that were replaced. This could not have been handled better, and I felt like my family was safer as a result. Thanks Val Betti Plumbing!

Norma F.

The condo we purchased in Emeryville needed lots of plumbing upgrades: new toilets, angle stop valves, p-traps, clearing grit and corrosion from the aerators and a new garbage disposal. Naturally, we needed all this done in a short time frame and they were fabulous. We had a plumber on premises in a couple of days, who provided on the spot estimates and recommendations, that were absolutely NOT of the ""you need the most expensive of everything"" variety. He worked quickly and efficiently in some uncomfortable workspaces. The second team of two installed the new toilets and made additional repairs in about 3 hours. Everyone arrived EXACTLY at the time promised (how often does that happen?). It can be challenging to get fast and responsible responses from various trades in today's market. Val Betti Plumbing is the gold standard!

GG M.

We needed the Emergency Earthquake Gas Shutoff valve installed. They came out, worked clean and showed me how it worked. We were able to schedule in just a couple of days from when I called. Always a pleasure to deal with them.