USA Rooter & Plumbing

David B.

This is an update to my previous review. Based on his previous great work for our HOA, I hired Emerson and his co-worker to do extensive work on my own unit. Many different projects needed to be done due to the age of my home. We had also inherited several problems from the previous owners. The situation was getting to be urgent. Emerson and his co-worker worked for 2 days to accomplish it all. They arrived right on time as we had planned. This was very important as I had to arrange to have the water cut off for several hours to the 1/2 the complex (and had given advance notice to the residents as to the date and time range). This could not be altered. Emerson and his co-worker prioritized all the various projects so the water shut off time was minimalized. They did a fantastic job on all the work. Excellent!

Michael Singh D.

Emerson was awesome. Clear communication of the job and executed it. Does what he says, and goes the extra mile to please/satisfy the customer. Look no further for your plumbing needs.

Nathaly A.

We had two plumbers come by and try to fix a toilet issue that happened. Both of them couldn't figure out what was going on. In a frantic I started looking on Yelp to try to find a plumber who could help. I came across Emerson and his plumbing company. He was at my house within 45 mins of calling. He used a camera that helped him find the problem. Since it was late he came back the next day with his team ready to fix the issue. Everything was done within 2 days! He and his team were very knowledgeable with everything and fixed everything great. Please don't hesitate to give them a call! If anything ever happens again, we will be giving them a call! Thank you USA plumbers! :)

Sheryl A.

Emerson repaired my old faucet and clogged shower & sink drain. Always on time, fast, transparent and efficient! A good go to plumbing company!

Carl C.

Great service, came same day, knew exactly what to do fixed the problem and reasonable pricing. Couldn't ask for much more!

Lindsay H.

We just had Emerson come by to check out our dishwasher that was pouring water out of our air gap. He diagnosed it quickly, took a couple minutes to fix it and we ran load good as new! He was really great to communicate with, took off his shoes upon entering (I really appreciated that!) and was masked up. I went to ask him my balance and he waved it off with a smile. The least I could do was leave an amazing review for quick and efficient work. I will definitely be calling again when we have other plumbing needs!

Beth C.

Saw this company didn't have that much reviews but I noticed majority of the few reviews were saying the service they received was great, so I decided to give it a try. I called the number, they answered and said they could send someone from around 7-8 pm. Ended up not showing up at all. Not even a call to say tht my appointment would be cancelled or anything. I even tried calling them a second time to try and check in but no one responded. Left a voicemail, still haven't gotten any type of response since then. Overall very disappointed with this type of service. My time was wasted with calling.

Benson C.

As first time homeowners, we didn't have any prior experience requiring major plumbing work. But our house was abandoned for almost 30 years, and within a few months of moving in had way too many...shall we say...odorous backups in the basement for the major sewer line between house and city. Our real estate agent referred us to Emerson, who quickly came to diagnose and fix the situation. He was easy to communicate with, either in person or over phone, and handled the job and inspection portion of the project with professionalism. Emerson and his team respected our work space, as we were working at home due to the COVID pandemic, but always kept us informed on each step of the job. We highly recommend him and his team for any of your plumbing needs, you won't regret it! Thanks Emerson!

Gema G.

Excellent service by USA rooter & plumbing! The gentleman I spoke to over the phone was professional, courteous & prompt. He understood the urgency of the situation and ensured he sent help ASAP. The gentlemen who came by to help me were also very professional, knowledgable & quick to help me fix my plumbing issues! I am very pleased with the service and plan to continue to use USA Rooter & plumbing for all my house plumbing needs!

Jennifer I.

Emerson was fast to respond, professional and well priced. We had a few plumbing projects that needed finishing. We called Emerson in the morning, he came by that afternoon to give us a quote and came over the following day to do the work. Within a few hours the pressure regulator was fixed, new toilet installed, and the instahot replaced. We forgot the filter so Emerson went to Home Depot to pick one up. They didn't have the part so he called Lowe's (also out of stock) and gave us the info so we can order. He even took the old parts and boxes. Great and friendly service! We'll be calling Emerson for our next plumbing project!