Urgent Rooter & Plumbing

Ky P.

They have been our saviors on separate occasions. These guys are nice, efficient, convenient, and have the best prices. We worked with Howard Lee a few times and he is truly an expert and diagnostician. He notified me of any problems or possibilities that might ensue. He knows how to tackle problems without the hassle; such a hard-worker. I have his card and will trust him with my home needs.

Nina K.

I had a leak under my sink in the kitchen, and unless it was fixed the new dishwasher installers wouldn't replace the washer. Urgent Rooter came to the rescue. They responded on the first ring. The Plummer showed up at my door in less than 30minutes.
He thoroughly checked the problems, and it turned out there were many leak problems. He gave me a great discount since the original out of pocket was significant. Two hours later, no more leaks, and the drainage is excellent. Thank you Urgent Rooter!!

Girlie G.

No matter what, these guys have always been there for me in a pinch. I manage apartments in SF. They are my go-to folks. You'll pay, but the job gets done within hours of your call, and it stays fixed. Highest quality.

Mangoz _.

This company's boss attitude's is very bad And it's not professional. The prices are very expensive, the company just very bad

Donna B.

DO NOT USE. We had previously used Urgent Rooter to clean our sewer line. Having owned the property 25 years we understand what has to be cleaned and where to start. When our drain line became clogged on a Saturday afternoon, we called Urgent Rooter again and explained the problem. We specifically explained where the equipment needed to go (up 3 small stairs and to our backyard cleanout). We were quoted a specific price for that job of $180 cash. When the person arrived to do the job, not only was he unable to effectively communicate with us, he refused to bring the equipment into the backyard. Instead, he worked from the sidewalk cleanout pushing the clog back into the house sewer line. We stopped him twice, and took him to the backyard and showed him where to start. He said yes, I understand (twice), and went back to the street and continued doing what he was doing. Finally we got his attention a third time and told him to stop. He called his manager and spoke in another language for a few minutes. When he put his manager back on the phone, the manager informed us that the job was now $350 cash only. Since we had fully disclosed the original job we refused to pay that increased price and sent the company away. Fortunately we were able to find another plumber who understood our request, charged a fair price, and dealt with the problem quickly. DO NOT USE.

Mike N.

My sister recommended Urgent Rooter and after my experience I wholeheartedly recommend them as well. Keith showed up within the agreed window and was a total professional. He's very knowledgeable (and thoughtfully volunteered to take off his shoes before walking over our carpet!). Will be going back for future plumbing needs.

Laura R.

Best service ever! Always timely and at a good price. I have used them twice to clear my hairy shower drain. I also learn a lot - because they are always happy to answer questions and explain the ins and outs

Diarmuid R.

When there's something foul, on your garage floor, who you gonna call?

Urgent Rooter & Plumbing, that's who. On a recommendation from our neighbor I called and spoke to a woman in the office. She told me that Mr Lee (Vincent - the supervisor/owner as far as I could tell) would call me back in 10 mins. He did (well, maybe 15 mins later).

I explained the problem and he said he would be round by 4.30. He showed up early and now at 5.20 the problem is fixed. He had to root the sewage line from the street into the house to clear a big blockage - now all sorted.

Truly amazing service. From calling to having problem fixed was less than 2 hours. Plus he was friendly, courteous, funny and reassuring - and the price was extremely fair compared to a bigger firm.

This is a genuine San Francisco neighborhood business - I hope you never need to use their services but if you do you'll be in excellent hands.

Barbara W.

I manage properties. I used their service many times. They always provided excellent service. The workers are professional and experience. They are very prompt and efficient.

L C.

We've been using Urgent Rooter's services for over 3 years and we are completely satisfied. The employees are prompt, efficient, knowledgeable, and informative. The work is has been excellent and priced reasonably. Whereas some other companies have used scare tactics and price gouging when faced with a crisis situation, these guys are among the good and honest.

We own a Victorian on a hilly street with two huge tress on either side of the driveway. Unfortunately, the main sewer line is overdue for replacement (a huge project that we are not ready to take on yet) and it runs right under one of the trees. Both Vincent and Mr. Lee have been out here periodically to help maintain the sewer line, clearing out the intruding tree roots. It's great that they respond quickly and are so thorough. .

They seem care about their customers and the quality of their work. Recently, they sent over a young rookie who was very conscientious. He did an excellent job with good confidence and whenever I had a question to which he was not totally sure of the answer, he contacted his supervisor to make sure that I was well-informed.

I highly recommend Urgent Rooter & Plumbing. Besides, they are also very friendly and courteous.