Upfront Plumbing Drains Heating and Air

philip ..

if I could give zero stars I would. I hired them to do startup service on my evaporative cooler. They said they performed the startup up service and that my supply hose was plugged and I needed a new float and a valve control for my water supply line. The bottom line is they were being dishonest. I only needed the valve. in addition, they had worked on my cooler for only a half hour but I was told that I would need to be charged on the next hour of labor. The startup service was $250 and they wanted to charge me an additional $250 to do the repairs. I did the work myself. They had twisted my float sideways so my water supply line would not fill the water basin. They did not clean my water basin either. My opinion of the manager that came out was that he was a lier and didn't want to do the work to finish the job. The only thing good that came of the service is that they said they would not charge me for the original $250 startup service. These guys don't know what they are doing and are sleazy.

Kc S.

I posted a very positive review a year ago. I called on Up Front once again. Bottom line, I look for honesty, competence, and friendly professionals. Seems that's hard to find these days. Up Front again met all my expectations and I'm very pleased. I needed extensive plumbing done for a bath remodel. Fantastic work. Thank you to Trent, Chuck, Jeff, and Brendon. Timely, clean, courteous, and professional. I received a written estimate by task. I didn't ask, but would prefer a more detailed itemized quote. it's customer peace of mind thing. Nonetheless, this is kind of company consumers look for. Absolutely recommend!

D T.

This company worked on our old sewer pipe that had roots growing into it.
They quoted a very competitive/low price and had the best customer service of all the bids we got. So far so good on the new pipe liner and everyone I dealt with there from the bid process, to the trenching, to the lining and the front desk person on the phone all had great customer service.

Jean D.

I had a peculiar clog in the drain of our toilet. Justin and Nick spent a great deal of time diagnosing the problem with their camera. They finally found the issue and unclogged the drain. They had to drag their equipment up and down stairs and would not quit until they found the problem. They were excellent and had good attitudes. I would ask for them specifically again.

Amelia H.

Had a really great experience with this company. We bought a house and needed our sewer line relined. Ryan came and gave us a quote, we quoted with a couple other people and Ryan's was right in line with them.
We contacted him for timing and he told me the dates and time we would arrive, he showed up and got the job done on time without issue. He refilled the hole he dug in the yard as well and kept an open communication with us throughout the entire process. Will definitely use them again when I have a big plumbing job.