Universal Plumbing

Trevor R.

Byron and Ejay came out and did a fantastic job helping us with our water pressure. They were quick and very very kind. I appreciated how they kept me updated on the work and explained what was what to me. They were respectful of my home and really made sure I was comfortable with the work they were doing. They've earned universal plumbing a customer for life!

Jason R.

**Review for Universal Plumbing** I recently had the misfortune of hiring Universal Plumbing, and I can honestly say it was one of the worst experiences I've ever had. I had a simple plumbing issue, and they quoted me almost double what other local companies were charging, and their service was subpar at best! I naively thought their high prices might justify exceptional service, but boy, was I wrong. Not only did they fail to fix the issue properly, but I ended up having to call another plumber to finish what they started--resulting in yet another cost to me! Their customer service was equally disappointing; my concerns were met with indifference. It felt like they were just trying to brush me off rather than take responsibility for their shoddy work. I strongly recommend avoiding this company. They may promise the universe, but all you'll get is a black hole in your wallet and a plumbing problem that remains unresolved. Save yourself the headache and find a company that values its customers and provides honest work.

Lauren A.

I highly recommend Universal Plumbing to anyone needing plumbing service! The appt. was made in a timely matter with a time frame. Bryon and helper were right on time. They went above and beyond with the installation of my new hot water heater! They were professional and polite. They didn't leave until every thing was picked up and floor clean. Great job!!

John C.

We have used Universal Plumbing and they were professional and thorough. We worked with Keoante and he was kind and answered all of my questions. I will definitely call for any future plumbing concerns.

Monica H.

We had plumbing problems and called this company. Mainly we heard their commercial. They were quick to respond. Customer service was very polite when we called. They gave us a time frame and called before coming. They also pre-provided the plumbers name who would be servicing our home and just some info about him like what his hobbies were. Great personal touch and we felt like we already knew him. There is a level of comfort there. The plumber quickly diagnosed what he needed to do when we told him what happened. He came in and quickly resolved our problem. A very nice polite young man who enjoyed his craft and is very knowledgeable. Lastly their price is VERY FAIR. Not expensive and that is also a plus. While we hope never to call them again, if we needed to we will call Universal Plumbing. Give them a try!

Jay E.

Disappointed in service provided for the price charged. Faucet still leaked after their attempt to repair & they left water supply off once they finished. I would not recommend this company as I had to repair the faucets myself.

Rhett A.

Great job, very professional. On time, and the price was fair. Appreciate the cleaning and covered shoes.

Pete S.

I called universal plumbing to do some work,I was very pleased with the work,Two mild mannered men can out,very polite,efficient, knowledgeable about their trade.I will use this service again. Thanks

Shirley C.

I called Universal when we moved into our new home. The office staff was really pleasant and helped me schedule an appointment for the next day. They even called to keep me updated on when someone would arrive. The tech was really professional and replaced my dishwasher , fixed two running toilets and replaced all the fixtures in the bathroom and kitchen. I will definitely use them for all my plumbing needs in the future!

Denise P.

I want to give a five star shout-out to Brian Dukes at Universal Plumbing. He came out and gave a no-nonsense estimate for the repairs I needed. I thought it was going to be a simple replace the cartridge to my faucet. Brian investigated the situation and presented me with the root cause of my sink and tub faucet leaks - it was the pressure relief valve. He provide me with an estimate and completed the work with detailed precision and professionalism. Thanks Brian!