Universal Plumbers

Alison Y.

Chris has been out to solve our problems at our rental property on two occasions now. Always they are able to come out right away and do all they can to schedule for your convenience. We have had the hot water go out on our tenants and have had to get it taken care of for them right away. This last time I had to call them at 10pm to try to schedule something for the next day and it was no problem!! Got the same tech, Chris who discovered that it was not a problem with the tankless water heater this time, but simply that the earthquake shut off on the gas valve got triggered somehow! He fixed it right away and everyone is happy. It is such a relief as landlords who work full time jobs ourselves to know that we can depend on Universal Plumbing to take care of anything that may come up! Also love that they email and text you about any service calls and include a pic of the tech so you know who will be showing up and when they are on their way. Couldn't recommend them more

Eric A.

Chris and Benito are very pro... operated calmly and quickly in a very complex environment. I called about a major gas leak, within minutes I received a text that Chris was on his way. He arrived ready to work. Very polite and clean. Together, as a team, Chris and Benito finished everything in a clean orderly way, in a timely manner. Respect!

William S.

Universal plumbing is a well managed honest home owner friendly service business. From the appointment call confirmation with Esther. We were able to request Chris B. and Kevin. They called in advance to let use know they were coming to the job site on time. Chris is a top notch experienced plumber and problem solver. He answered all my questions with patience and professionalism. I highly recommend them and will definitely call them again for my plumbing needs.

Darren M.

This is long overdue. I had water leaking from the shower knob and the shower worked fine except water leaking from that specific knob. When the plumber was finished he told me that the shower water does not flow from the shower head now. He must have damaged something that regulated flow to the shower head or the mechanism that releases water to flow. To make a long story short, I had to pay double for what they were asking for to fix the leaking shower handle or knob. They wouldn't let me pay the original price they asked for because now the damage was more expensive, keep in mind this was the technician's fault who damaged something else besides the leaking water from the knob. They said they would not fix the broken shower unless I pay the extra amount. Either pay the price or have a shower that does not work. I have two kids that live with me so I just paid the extra amount. Felt Robbed by using this company that doesn't rectify a fair reimbursement.

Stephanie G.

They were very professional and came when scheduled. I liked that they reminding me of my appointment and also let me know when my plumber was on the way.

Julian was very helpful and explained what could be causing our drainage issues. There was a lot of transparency regarding the costs and potential issues up front, which I really appreciated. They also gave me discount based on the quoted price on the phone versus what they usually charge.

I would recommend!

Allan H.

Came home to a leak in the laundry area above my dryer. I didn't realize how hard it would be to get a plummer same day. I must have called 15 plumbers and then called Universal. Ruben and Leonardo were able to stop by within two hours to fix the leak. It was a lot of work since they had to move my large stacked washer and dryer out of the small laundry space before they could get to the pipe that was leaking. They saved my day!!

Mayo M.

Angel was an awesome savior. He not only came in record speed but fixed our gas leak with out breaking my bank account! Definitely recommend universal

Kimshelley L.

Terrific service! Ruben came out today and did a wonderful job installing our new garbage disposal and tending to a leak in another sink.
He also checked out the gas and water pipes under our house and gave us peace of mind that they were in good order.
Ruben was polite, knowledgeable and great to work with.
We would definitely recommend Universal Plumbing Co. and will use them again.

Shiao E.

Not bad. Julian was punctual, professional, and very personable. He took the time to shed some light and walk me through different options. I ultimately chose a different course of action but would definitely consider Universal Plumbing in the future.

Jesus M.

Amazing work by Julian I've called other plumbers to work on it and no one could but today Julian knew what he was doing and got the job done thanks universal plumbing