Universal Group

Remain A.

Angel, if you are reading this. I would like to say Thank You. Thank You for showing your TRUE colors, on how NASTY and UNPROFESSIONAL of a man you are! You did me and my family a big favor. Congratulation on receiving a 1 star review #16, well deserved you earn it! Please, do not go do business with man. Angel gets very aggravated when you ask question regarding the contract as if you don't suppose ask question regarding the contract. Angel was very rude and nasty when my family and I decided not to go through with the roofing job, base on the bad reviews that I have read from other consumers. Also I found out that his company appeared on a news station a few years ago about a woman who said that she paid a deposit for her roof that never got started. Again, please do not do business with this company. I know there is a lot of contractors that will try to rip you off, it just take some time and patients for someone to do the job and do the job right without giving you problems. Unlike Mr. Angel.

Elizabeth B.

This company is rinky dinky. Stay as far away as you can from them. They will say that they will put a patio in for you and will do it without a permit and they will leave you with unfinished projects. They did it to my parents and I was able to step in and halt everything. The Angel guy is not a nice guy and he works with his nephew who is impatient and rude. Please if you can save your money or do yourself a favor, do not go through these people. You will not hear from them after they take your money. I wish I could give them ZERO stars. Do your research or you will take a loss. Shade tree contractors are everywhere, thankfully we found a great company to give my parents exactly what they want. Thank God!!! Beware because they might end up changing their company name again because that's how shade tree contractors operate. They take your money, don't do the job, and disappear. They are a terrible company do not risk it PLEASE!!!

Diva S.

Angel D. Banos and his crew did a great job with enclosing my parents patio (Miami Gardens). The contractors were on time and spot on with their services rendered. The recommendation for the glossy white was an awesome choice! Will use them again for future projects.

Kirsten S.

STAY AS FAR AS YOU CAN! This company consist of thieves and hustlers. My elderly mother made the mistake of giving them a check and a few hours later decided she wasnt ready to have her patio renovated. The contract stated that she had 72 hours to cancel service, to which she cancelled in less than 24 hours. Thank God I told her to call her bank and cancel the check FIRST after I read all the reviews about how shady they were, cause low and behold they still tried to cash a 2 thousand dollar check even AFTER WE CANCELLED! They didn't get away with it tho. The bank was able to stop the check! Thieves! Stay away!

Shelly K.

I'd give it NO Star if that was available.. this company should NOT be serving customers. Takes your money & takes MONTHS for someone to show up to do the job, phone call after phone call to get them there.. Angel is very unprofessional, a Bully, screams & swears at you when he's back in a corner!! I'm an surprised this company is still in business when he WALKED OFF the job and never completed!! SAVE YOUR MONEY & TIME.. DO NOT USE!!! They are a Joke & you will second guess every contractor you hire in the future because of being burned by this dishonest company!!

Nakeitha H.

This is not my first time working with this company. They also did a superb job on my screened patio porch. This time they did my driveway, walkway and hurricane shutters and again I am very satisfied! Even once a lot of things stopped because of the corona virus and the process for a permit was very slow. Angel stayed on top of it and got the job done. I especially love the stamped concrete! Great job!

Joy S.

The owner of this company swears his GOD! Please give me a break man! He called me back to give me pricing on a drive and has given me a whole lecture on he does his so called """" integrity job"""". He seems like your typical NOT FINISH THE JOB"""" type of individual. Even started talking crap about Cubans and Venezuelan people. Just so rude and unprofessional! I felt like my dad was calling me instead of an owner the a business. Heads up man; I suggest you hire a receptionist to better handle your calls, you definitely have no manner to deal with customers! This one is completely off of my list. WILL NOT USE NOR REFER.

Mayako N.

My kitchen nightmare continues...... The cheap covering of the cabinets are starting to peel off. The back panel by the faucet lost glue or whatever and coming off. About 2 years ago, I start noticing the flying ants. They come out at night in my kitchen. Then, last year, I found dead termites inside the cabinet. My husband treated with chemicals but they kept coming back. Now my kitchen cabinets are full of termites!! So we had to call a professional to see what we can do about it. The guy who came to look at the cabinets simply said that these cabinets had a termite colony from the beginning! On top of a lousy job they did with a cheap material instead of promised really wood, they built the cabinets with termite in it. I just can't believe this company is still in business. Some people had a good experience. Lucky for them! But even TV stationed did the show on this company since so many people complained. Yes, Angel is the guy who sells but after that, they refuses to pick up the phone. Only answers when you call from the different number. PLEASE, PLEASE, PLEASE !! DON'T WASTE YOUR MONEY! I AM NOT IN THIS BUSINESS AND NO NEED TO COMPETE WITH THEM.

Mario J.

TERRIBLE TERRIBLE TERRIBLE I strongly suggest steer away from this business. Very unprofessional, very rude and will not work to fix their own mistakes. Started a job, didn't complete and don't care to consult client for refund. Do not start business with this company or you will lose big time. Only one guy doing the job and answering his own calls. Left a senior lady hanging without any assistance after took her down payment. On top of that, never consulted city for work permit and left senior client to do it, even thought it's in the contract Angel would run the job from beginning to end take care of everything. LIAR Angel guy

Wanda G.

It took me 2 years to get my deposit back from this company because of permit issues. I never had any work done. I had to go down to the police department then I had to go get an attorney and file a judgement against them. In addition, they gave my attorney 2 bad checks that I was never able to cash.