United Sewer & Drain Cleaning

Chris L.

Professional, promises kept, prompt and on-time, service expectations exceeded, price was about half what I've been paying. After having my sewer line run by Rotor-Rooter several times over the past 30 years, each time in response to a recurring backup, I decided to try the local company, United Sewer & Drain Cleaning. The last straw came a year ago when the Rooter guy came out for a backup and told me it was probably just a momentary clog and sold me a jug of root eliminator instead of running the pipe. When the washing machine rinse water flooded onto the floor this week, I decided there had to be a better choice.

When I saw the root incursion on United's camera, no amount of chemicals was going to fix that problem. United first snaked the pipe then suggested their ""root rat"" water pressure cleaning. When I saw on video what was happening in my old clay pipe (my house is 1830s vintage) I was shocked. The Rooter guys over 30 years and four visits had done nothing more than punch a small hole in a solid net of roots occurring every three feet -- length of the pipe between joints.

United's crew ran the pipe and the snake came out covered in roots, as it has in the past. Unlike Roto-Rooter, they diagnosed the problem and offered a solution. The next day United's Sam and Sam Jr., father and son, spent five-and-a-half hours patiently working that pipe with a high pressure water jet that strips the roots but does not damage the pipe. He was careful to make sure no sewer water backed up into the house. What little did he caught in a bucket and carried away.

It was a significant investment, $1,800. But seeing the before and after video of the inside of the pipe was worth every penny. Now my sewer line is root-free for the first time in the 30 years I've owned it, probably longer. Plus Sam gave me a plan to keep it that way including a maintenance schedule. If you've ever had sewage back up into your basement, you'd understand why the confidence that my pipe is sound and root free is worth the cost.

United did a great job. They showed me everything on the video camera. They truly cared about solving my problem now and forever. And they left my basement cleaner than when they arrived.

I highly recommend United.

Gerry G.

Quick response, accurate diagnosis , on time and budget aware pricing
Totally pro from Penny, Sal ,Basil ,Peter ,MJ, Sammy
100% satisfied
Gerry G

Lex L.

I called in am at 9 for a clogged side by side sink vanity in the bathroom, came that afternoon around 3. I was given a price $225 on phone, The gentleman who came was very nice, neat, and solved the problem. I would use again.

David D.

This company is both professional and fairly priced. I called Roto-Rooter and they would not give me price until they showed up... Then the price was 469.00 plus tax to snake a tub drain. I called United and they gave me a price over the phone of about 1/2. They showed up on time and did the job and even cleaned up afterwords. I rarely give reviews this positive but I cannot recommend them enough.