United Plumbing

P H.

Jason was amazing! I got an appointment the morning after I called in. I got quotes from 2 other plumbers but Jason was the only one that took the time to explain all the different line items to me. He was very trustworthy and I never got the feeling that he was trying to upsell me on any items. I would definitely recommend them.

Joe M.

I've remodeled a number of homes and know what something should cost. After my long-time plumber retired, I had to find a new one. I called a company that starts with a ""R"" and they quoted me $65 for the privilege of having them give me a quote. They came out and wanted to charge me over $650 to change a simple siphon valve. I told them to take a hike and called Benton's, now United. They came out, knocked it out quickly and charged a fair price.

I've had them back again and will continue to since they do a great job and are reasonable.

JEFF S.

What first impressed me is that I called for help with a clog in the drain from my kitchen sink and got a call back within a half hour that Jason would be there as soon as he could from Moorpark. Jason snaked out the line from the drain plug outside the kitchen and the problem was solved. At the beginning I asked him what his hourly rate is, but he responded that they quote on a per job basis. What took an hour was billed out at about $230, which put me of slightly. Having said that, I found Jason to be friendly, polite, and efficient. He recommended the line be hydro-washed, which makes sense since the clogs usually occur because of an accumulation of grease, but we agreed to leave that for now.

b g.

My downstairs toilet was overflowing everywhere and would not stop.Jason talked me thru getting it to stop and came by that afternoon to snake it all out. Great fast and friendly service.

Jill B.

I used United Plumbing to install my whole house water filtration system and they did a great job! Jason was on-time, polite and friendly. And he texts! So that made it easy to communicate with him. We love our water system. Great customer service and a great experience.

Elizabeth B.

When the water started leaking from the cold water pipe under the kitchen sink, we called United Plumbing. Jason quickly identified the problem and sealed the leaking pipe. Following Jason's advice, we contacted Pinpoint, and the Pinpoint technician traced and confirmed the location of the leak. Based on that, Jason found and implemented the least invasive solution to the problem - he replaced the leaking pipe and connected the new pipe to the master shower cold water. It was done professionally and quickly. Thanks, Jason and United Plumbing staff.

Candice S.

Benton's Plumbing is now United Plumbing and while Benton's came highly recommended, United Plumbing is not on the same level. I called them to come out and fix a leaking toilet. The receptionist, Nancy, was friendly and helpful and called a few times to confirm the appointment. Since I work full time, I had my mom at my house to let them in. The technician took a look at the problem and went outside for what seemed like a long time to my mom, but came back and replaced the tank-to-bowl kit and the flapper. He didn't communicate the problem to her or give her an estimate of the cost. An hour and a half later, he gave her a bill for $342.50. She told him, if I knew it would cost that much, I would have bought a new toilet. He charged $192.50 for 90 minutes labor (much of the time was spent getting basic parts which he should have had on his truck and talking on the phone), $25 for the flapper (fine) and $125 for the tank to bowl kit, a part which retails for $8-$25. I called the company to question them on the cost. Nancy listened to me and said she would talk to the plumber and get back to me. A few weeks went by and I hadn't heard anything. I called again. Nancy told me she had talked to the manager and he agreed to give me a $50 credit on my next service. I told her that wasn't acceptable because my mom had paid for the service and I wanted her to give her the money. Who knows when I would need plumbing again? (And, after this experience I certainly have no intention of using them.) Also, interestingly, she mentioned the person who performed the service for me was no longer with the company! She said she would talk to the manager again and get back to me. Another week has gone by, and I have heard nothing. To top it all off, the part they used is really cheap. The handle is very loose and you have to hold it down for a few seconds to get the toilet to flush.

Benton's reputation has been flushed down the toilet by United Plumbing.

Diane K.

Our water heater busted late on a Saturday. Jason came out with a pleasant attitude and worked diligently to put in a new water heater. Ours was complicated because it was a 75 gallon (large) tank with a whole house circulator pump and a pressure regulator connection. He had to go and pick up a water heater then put it in a tight space in our garage by himself and then figure out our whacky setup. He did it and he did it well. He was very professional, courteous and kind. We are grateful to Jason and to have hot water again. Thank you

Michael S.

I have been using Benton's Plumbing for about 12 years now and he has an excellent reputation, great work and a fair price. It is now United Plumbing which I have used also and been completely satisfied with their professionalism and prompt work. Would highly recommend them for all your plumbing needs.

Scott C.

On 12/27/17, we had a water heater leak, which turned out to be complicated by a slab leak. Francisco did a great job dealing with our slab leak, rerouting pipes, and replacing our water heater. Very polite, earnest, competent service. We were so pleased with their work, we had Francisco come back a few weeks later and replace our old under sink angle stops and bathroom faucets. Super job! Highly recommended!