United Plumbing

Michael B.

So we just moved into our home a week ago and we called Benton this morning for a front hose bib / front water faucet issue. He came by at the time he said he would which is always a great start. He assessed our situation and instead of being a typical contractor trying to force a high pressure sale he was polite, professional and offered tips and advice on how to remedy the issue ourselves if we chose to. His customer service was absolutely phenomenal and I was able to remedy this issue based on his input and assistance. If we EVER have a future issue that necessitates legit plumbing work to be done to our house he will for sure be the man that wecall. My wife and I truly appreciate all the help he provided this morning. I will also recommend him to anyone else that I come across that may need a plumber. Thanks aging Benton!

Melissa D.

Great Job both visits! Very courteous! Trustworthy!
They don't overcharge. I will continue to use Benton's as my go to plumber!!!

Simone M.

Reputable. Reliable. Honest.

Referred by Julie at Home Depot. So happy to have found them.

Came out for a shower and sink flush. I am hiring them to replace three toilets. Expert advice and knowledgeable.

You can list me as a reference.

Fair and up board on pricing.

Emina C.

I called earlier today and Benton's arrived at my door at the exact time they stated they would and were extremely helpful. I was concerned about two leaky hose bibs in our backyard and they came in and helped find out what was wrong and within minutes they fixed it. I truly appreciate how easy it was to talk to them and am very thankful for the information they shared with me on the issue and also what to look out for in the future. I will absolutely use them in the future for any of our plumbing needs. Thanks again Benton's!

Kyle K.

Bentons saved me from a scam.

I had a different plumbing company come out to unclog the drain connecting my kitchen and laundry. They tried to snake it, but were unsuccessful. They then said they needed to water jet it. Being a naive customer, I approved the water jet work. $650 later, the drain was unclogged. They then ran a camera down a couple of my clean outs and said they found a broken pipe. They used a radio locator and said the problem was under the slab in my garage and gave me a rough estimate of $8500 to fix it.

I needed a second opinion.

Bentons came over today to check it out and were extremely helpful and professional. They ran their cameras down the same clean out ports and traced the pipes to their proper location on the opposite side of the house. They were very methodical and did not find any evidence of a broken pipe at all. Furthermore, they showed me that the location the original company said the breakage occurred at didn't even have any pipes there at all! The first company was going to charge me $8500 to break up my cement slab only to find that there's not even a pipe there!

Bentons professional manner, honesty, and reasonable costs have made me a happy, devoted customer. I will definitely be calling them for all of my future plumbing needs.

Jess N.

Wow, the team at Benton worked us in on short notice. Immediately I liked both Bennett and Gavin as nice guys. I loved their approach to the problem(s). The did an amazing job on a blocked sink in the kitchen and left the house perfect. Then they worked on an outside drain and diagnosed the problem with their hi tech camera. I could see exactly what they were talking about. ALL the problems were solved and their pricing was more than fair. Can't say enough about the work, attitude and price. You won't go wrong with Bennett. This was my first time using them and they are now my plumbers for as long as I am in the area. Nice work. Jess & family.

Fruithi J.

I had a copper flex line leak connecting to my water heater (45 gallon). My normal plumber's answering service tells me they are booked through the end of the week (4 days). I can only assume they started their plans early for a 4th of July celebration. I tell her this is an emergency. It's starting to flood. No help. I call Benton Plumbing and talk to a real plumber (Gavin). He tells he can come and fix things in a couple of hours. I was at work and he called me when he was forty (40) minutes away from my house. I met him and his partner.....exactly in 40 minutes. I am a very tough person to please. Benton Plumbing had this leak issue resolved in 40 minutes and they gave me a reliable person they knew to contact regarding water damage/mold remediation. Crazy good service.....the kind of service my parents received 50 years ago. And they did not bend me over on the cost. 5 Star my friends.

Troy S.

I can't review the quality of his work because I never got to that stage.

Here's my interaction with Benton's Plumbing; which is very different than the experiences of other reviewers.

Let me preface my review by saying that I rarely comment on any service unless it was either exemplary or was far below expectations.

Based on the positive reviews on Yelp and Yahoo, I called Benton's to finish some trim installation on my new shower.

I spoke with Gavin, Benton's partner, and he initially quoted me at $125 for the job. He stated that the job sounded fairly straight forward and that it would just be a flat rate for the work. This sounded great to me!

When Benton showed up to do the work; he had an entirely different understanding of what was going on. He thought that he was only going to give me an estimate and not begin any work. He also doubled the quote to $250. Apparently he and his partner were not on the same page or had not spoken; but I had scheduled the work to begin and I had also been quoted a price at $125.

I was desperate to get the job done, so I grudgingly agreed to the new quote. Even after I agreed to pay $250, Benton certainly did not display the ""can do"" attitude I expected based on the positive reviews I had read. All I heard from him was how he didn't want to take over someone else's work, how the $1000 shower set I had purchased was garbage and how I shouldn't have bought the kit from an online supplier (even though the supplier is extremely reputable), etc, etc.

Look, you can decline to take the job; it's your right. At one point I even told him that if he didn't feel comfortable with doing the work, we would should go our separate ways. He assured me that he could do the work, he just had reservations.

After all that, I should have moved on and got someone else. This is one of those times where I kept falling back to the great reviews and I wanted to give them the benefit of the doubt; maybe they had had a tough day.

Anyway, we rescheduled for the next day at the higher rate.

The next day wasn't any better as far as progress. Very little was accomplished in the installation of my shower trim. I again heard how much my manufacturer sucked (even though they provide a lifetime warranty).

To be fair, there was some issues with the placement of valves from the previous plumber and tile guy that prevented the completion of work.

Benton left the work with less than an eighth of it done. The understanding was that he was going to come back on Monday after he had a chance to troubleshoot with the manufacturer on the placement of the valves.

My biggest gripe was that Benton half heartedly tried to assemble the trim pieces. He did not read the assembly instructions at all which led to pieces being put in the wrong spot or incorrectly jammed together. It later took me several hours to resort and place the correct things back together.

I am far from being a handy man (I would place myself on the opposite end of the spectrum), but I can read and follow directions.

Benton did follow up with the manufacturer on some trouble shooting for the valve placement for me on Monday; but that was pretty much it. Based on the info from the manufacturer, the job would require more work moving the valves (something I would have understandingly paid more for) in addition to installing the trim. Benton declined continuing job due to time constraints (and I also felt disinterest).

Benton didn't attempt to charge me for anything; so I appreciate that (and thus the reason for two stars instead of one).

I wish he had just declined the job from the get go, rather than wasting both of our time.

Tim A.

It was time for a new kitchen faucet . Ours was leaking in all areas. I called Benton's and they were super helpful. They told me were to go and which faucet to buy! They came out installed it made great recommendations and installed the new one. Not only did they do a great job, but they told us that we needed a matching part for the garbage disposal and that they would get it. Sure enough the next day they came back and installed the part all at know charge! Best customer service ever! Thank you guys! My wife says Benton and Garrett were simply the best!

Tracy R.

We've had Benton out a couple times now to our home, and are consistently delighted with the service. He and his business partner are prompt, professional, courteous and do an EXCELLENT job, whether it's big or small. They answer the phone personally and take a genuine interest in the plumbing quirks of your home. Great at troubleshooting and ready with recommendations and suggestions to suit your needs and budget. I won't call anyone else, and these guys are local. Best service we've ever had from a plumbing company.