United Plumbing

b g.

My downstairs toilet was overflowing everywhere and would not stop.Jason talked me thru getting it to stop and came by that afternoon to snake it all out. Great fast and friendly service.

Jill B.

I used United Plumbing to install my whole house water filtration system and they did a great job! Jason was on-time, polite and friendly. And he texts! So that made it easy to communicate with him. We love our water system. Great customer service and a great experience.

Elizabeth B.

When the water started leaking from the cold water pipe under the kitchen sink, we called United Plumbing. Jason quickly identified the problem and sealed the leaking pipe. Following Jason's advice, we contacted Pinpoint, and the Pinpoint technician traced and confirmed the location of the leak. Based on that, Jason found and implemented the least invasive solution to the problem - he replaced the leaking pipe and connected the new pipe to the master shower cold water. It was done professionally and quickly. Thanks, Jason and United Plumbing staff.

Candice S.

Benton's Plumbing is now United Plumbing and while Benton's came highly recommended, United Plumbing is not on the same level. I called them to come out and fix a leaking toilet. The receptionist, Nancy, was friendly and helpful and called a few times to confirm the appointment. Since I work full time, I had my mom at my house to let them in. The technician took a look at the problem and went outside for what seemed like a long time to my mom, but came back and replaced the tank-to-bowl kit and the flapper. He didn't communicate the problem to her or give her an estimate of the cost. An hour and a half later, he gave her a bill for $342.50. She told him, if I knew it would cost that much, I would have bought a new toilet. He charged $192.50 for 90 minutes labor (much of the time was spent getting basic parts which he should have had on his truck and talking on the phone), $25 for the flapper (fine) and $125 for the tank to bowl kit, a part which retails for $8-$25. I called the company to question them on the cost. Nancy listened to me and said she would talk to the plumber and get back to me. A few weeks went by and I hadn't heard anything. I called again. Nancy told me she had talked to the manager and he agreed to give me a $50 credit on my next service. I told her that wasn't acceptable because my mom had paid for the service and I wanted her to give her the money. Who knows when I would need plumbing again? (And, after this experience I certainly have no intention of using them.) Also, interestingly, she mentioned the person who performed the service for me was no longer with the company! She said she would talk to the manager again and get back to me. Another week has gone by, and I have heard nothing. To top it all off, the part they used is really cheap. The handle is very loose and you have to hold it down for a few seconds to get the toilet to flush.

Benton's reputation has been flushed down the toilet by United Plumbing.

Diane K.

Our water heater busted late on a Saturday. Jason came out with a pleasant attitude and worked diligently to put in a new water heater. Ours was complicated because it was a 75 gallon (large) tank with a whole house circulator pump and a pressure regulator connection. He had to go and pick up a water heater then put it in a tight space in our garage by himself and then figure out our whacky setup. He did it and he did it well. He was very professional, courteous and kind. We are grateful to Jason and to have hot water again. Thank you

Michael S.

I have been using Benton's Plumbing for about 12 years now and he has an excellent reputation, great work and a fair price. It is now United Plumbing which I have used also and been completely satisfied with their professionalism and prompt work. Would highly recommend them for all your plumbing needs.

Scott C.

On 12/27/17, we had a water heater leak, which turned out to be complicated by a slab leak. Francisco did a great job dealing with our slab leak, rerouting pipes, and replacing our water heater. Very polite, earnest, competent service. We were so pleased with their work, we had Francisco come back a few weeks later and replace our old under sink angle stops and bathroom faucets. Super job! Highly recommended!

David M.

I will use Benton for any plumbing issues I need taken care of in the future. I am all about reliability and feeling appreciated as a customer and they delivered.

Ellis G.

Wow! I picked based on reviews here (and because I try to shop in Moorpark and support local businesses), expecting what I thought was a small mix to cost several hundred bucks. Had it been as bad as it could have been, he would have had to cut into wall, cut pipe, etc - a larger and more expensive job than I imagined. But there was a quick fix AND he explained it on the phone WHILE tackling another job that was going awry WITHOUT charging a dime, and I was able to resolve it 100%. .... What plumber does that?? :) Will DEFinitely take any actual business his way. I'm not accustomed to plumbers being quick, clear, and affordable. This one's a keeper!

Michael B.

So we just moved into our home a week ago and we called Benton this morning for a front hose bib / front water faucet issue. He came by at the time he said he would which is always a great start. He assessed our situation and instead of being a typical contractor trying to force a high pressure sale he was polite, professional and offered tips and advice on how to remedy the issue ourselves if we chose to. His customer service was absolutely phenomenal and I was able to remedy this issue based on his input and assistance. If we EVER have a future issue that necessitates legit plumbing work to be done to our house he will for sure be the man that wecall. My wife and I truly appreciate all the help he provided this morning. I will also recommend him to anyone else that I come across that may need a plumber. Thanks aging Benton!