United Heating & Plumbing

Greg S.

Matt was great from start to finish.
-Always responsive throughout the process (getting a quote, scheduling the service, and even following-up after to make sure everything is running smoothly)
-Practical (we had 4 different companies give quotes -- he seemed like the most knowledgeable and came up with what seemed like the most logical and cost-effective approach to the problem. He still provided various detailed quotes for many different options and left the decision up to us. )
-Integrity (he just wanted to help us fix the problem, was never trying to upsell, and was invested in getting the problem fixed the right way).

He followed up after fixing the problem (which had been a broken AC) and I let him know our heater was not working a month later (typical Cincinnati weather). He was concerned it was related to their work (it wasn't), and came out to check things out and diagnosed it for us for free.

Having just moved into our very old house and already encountered countless problems and contractors, Matt was definitely the best we've worked with. We will be using him for many years to come.

Cris O.

Wow!
I must've got a different technician than the rest of these folks.
AC went out in July 2019.
Called United.
They came out, said it was a bad fan relay switch.
Replaced the part, although it took over an hour.
Said he was trying to ""figure it out.""
Turned the system back on, a loud pop, a burnt smell - he had blown up the new part.
Left about noon, said he'd call back when he had a new relay.
I called Tuesday as I hadn't heard.
He said he'd call me back - never did.
Adams heating came out, found United installed the part wrong and cut a bunch of wires that should never have been cut.
Adams got it up and running and I'm in cool comfort once again.

Steven S.

Matt was INCREDIBLY helpful and knowledgeable. He advised me on my HVAC system and suggested it would be a best to not spend money. Very honest. I highly recommended!

Beth D.

Superb service!!
Showed up on time, very thorough, and didn't just treat the ""symptoms"" rather went the extra mile in troubleshooting to find source of the problem! (Our heat pump wasn't kicking on.)
Matt and Greg were very friendly, very professional and did not set out to nickel and dime us!
They gave us heads up on future issues that could arise so we will watch out for them.

In the past we have had called other heating and cooling companies and got duped big time.
This company is different than the rest!!
We will be calling United Heating & Plumbing in the near future for other services.
Thanks guys you are awesome!!! :)

John S.

Matt and his team are life savers! I had bought a great deal of HVAC equipment for my contractor to install, who was then injured and could not complete the work. Most companies either didn't want to install it without selling me the equipment, or didn't want to ""clean up someone else's mess"". United not only took the job, but did fantastic work at a reasonable price.

Robert W.

it's beyond me how this company got five stars we had a small leak at our house at Anderson Township he put a little tiny valve in the line when we call them back they got very aggressive we got another plumber who tried to call them and see what they did and they was nasty with that plumber they're not even rated good with the Better Business Bureau must be their family giving all these ratings are friends so $417 down the drain the other company that came out found the leak within 15 minutes

Chris B.

I am blown away by United Heating & Plumbing. I attempted to remove my bathtub spout and ran into an issue that twisted the copper piping behind it.

Not only were Matt and Scott very understanding, but I received excellent customer service. The response was fast, the work was quality, and the price was reasonable. I am so thankful I called them. In addition, they have a one year warranty on workmanship.

Support this locally owned small business - you'll be glad you did!

J.J. W.

Matt and Scott were both extremely helpful and reasonable when my pipes started making a high pitched noise whenever a faucet was opened. Scott came on time, picked up a part, returned on time and fixed the problem at a very reasonable cost. He gave helpful advice about the related cause. I couldn't have been more pleased. Thank you!!

F J.

Called at 7:15am and owner Matt answered. He said he could send Scott out today and was able to work with my schedule. In 15 minutes the issue was repaired and everything cleaned up. Great service, I will keep this company on speed dial!

Mana H.

United Heating & Plumbing is the best! Matt and Scott have the perfect combination of integrity and expertise. They know what they're talking about--from A/C to furnace to plumbing. Matt cited the CDC (Centers for Disease Control and Prevention) in regards to a question about air quality--he's someone who stays on top of best practices and current research. Scott knows plumbing like the back of his hand and shares knowledge to empower the homeowner. As first time homeowners, we are THRILLED that we found our go-to guys. And we'll turn to Matt and Scott for recommendations in other areas--trustworthy people tend to know other trustworthy people!