United Air Temp

Dan M.

Muhammad responded on a Saturday night when our A/C unit stopped working. This technician was professional polite neat and highly skilled. Our unit was repaired in less than thirty minutes and here is the best part, Muhammad discovered the coils were caked with dirt and debris which was causing us excess electricity coat and potentially damaging to our four ton unit. He cleaned it and we are in prime condition. Excellent company to work with and this tech was excellent.

Ali A.

Rude, condescending plumber, and the company has trained them to upsell products.

We have been forced to get service from them multiple times because of our home warranty company, and each time has been a disappointing experience.

S S.

A United Air Temp technician attended to a service call for us. He was super nice and polite and diagnosed that the unit was not quite repairable (or it would only survive a year), but would be sending a technician who would give an estimate for the same. After missing the first appointment, I called United on their 800 number and the nice lady there apologized and ensured me that she has rescheduled the appointment because of busy schedules. Fast forward 4 days - and not a peep. I would avoid these guys if you want professionals. I did go with one of the other highly rated HVAC folks here on Yelp ( and Google Review) - the difference was night and day!. Do check the multiple listings of United Air on Yelp to get a true picture.

Neeraj B.

Luis Fernandes, the tech who came to do a leak test on our AC was great! He not only did the leak test, but discovered another issue, which he worked on diligently. He was polite and professional, explaining what he was doing and why.

Jason C.

Michael Fox from United Air Temp was very professional, polite and detailed oriented. He explained what needs to be done and the condition of the system. He thoroughly serviced the unit and showed me pictures of what it was before and after the unit was serviced. I had a very pleasant experience. I definitely recommend United Air Temp and Michael Fox.

Mubin J.

Sean fixed our AC and did a amazing job. He is very professional, and knowledgable. He took the time to explain everything thoroughly and went above and beyond to answer my questions. This is the third time we have used their service(1. Clogged sink, 2. Upper level heating unit 3. Central AC). All three times they scheduled appointments promptly and have done an exceptional job. Would highly recommend them.

Jamal S.

They came to service the heat system. The tech (super nice, polite, timely and professional) said that there was a major issue and that the field supervisor had to come. He also said that the unit was unsafe to use. However, it was not tagged as such. He, nor the field supervisor conducted a CO2 test to determine how 'major' the issue was. The only thing I was told was that it was unsafe and needed to be replaced. Naturally, they could do the replacement (the next day) and they were the highest of the 6 well known companies that provided estimates.

The other companies that looked at the issue said it was damaged. HOWEVER, the CO2 test showed that it was not dangerous and said that the first company (UAT) should have AT LEAST tested the system to see if carbon monoxide was present and if the system was 'a danger' it should have been tagged and shut down.

V. K.

Don't do it! Even if they are referred by your home warranty company, politely decline. We have been without an A/C unit for 3 weeks in the dead of summer. When the technicians initally came out, they were helpful and appeared knowledgeable about the unit. Even though the print on the label [of the actual unit] was rubbed off, they were confident they could order the replacement part. A day after they visited, they called to schedule someone to come out to remove the part to send to the manufacturer so they could order the correct part for the repair. 3 days later, the technician came to remove the fan from the OUTSIDE unit.

A day later, I received a call from UAT to make an appt for the actual repair. Seven business days later, on the morning of the scheduled repair, UAT called to say they checked the box and all the parts weren't there. They could not make the repair and would need to contact the manufacturer, again. After asking for a 'manager', I was transferred to Ahmed, the 'manager' who assured me he would go and pick up the part, if possible, so they could get the repair done. Three days later, there is still no word as to whether the part has been successfully ordered and whether or not the unit will be repaired before summer ends.

I called the warranty company to see if they could get any answers and nope, they were no help at all. They called the same 800 number I initially called and were told, the part has not come in. When it does, someone will call me.

Poor customer service, poor communication (no follow through or follow up) and I would not recommend their services.

Stephen F.

Imran - one of the HVAC Engineers from United Air Temp in Frederick came to my daughters house today to work on an ailing heat pump system. He did an amazing job and made sure it was fully checked and operational before buttoning everything back up for operation. One of the nicest things, he came early - before the scheduled time which unlike previous experiences where the appointment wound up being at the end of the appointment period.

Great Job Imran! Thank you very much

Stephen F.

Charles F.

Thank you Imran and trevor and the united air temp crew for keeping my system up to date and i am warm for both snow events so far! Thanks for the great service and support! Imran and all the technicians are always quick to help whenever my hvac needs attention!
its service and support like that that makes me stick around for over 10 years!