United Air Temp

Singh F.

These guys are out there to ripp-off customers and make money, rather than solving the problem. I would give them negative than single star. AHS (American Home Shield) dispatched United Air Temp was dispatched to our home on Sept 2nd 2015. The Plumber came and his diagnostics and authorizations were not traceable. Called AHS and United Air Team every day and followed up but they were not responsive till 8th of Sept 2015. The Plumber lied and cheated telling me he had no idea what was going on. He told me another plumber would come and look at it but non one followed up. I called United Air temp they asked me to talk talked to plumber's ""Boss"". The so called plumber's ""Boss"" never returned our call. I called AHS every day till sept 8th and AHS told us they never heard back from United Air Temp, when I got a bill on Oct 2nd stating that diagnostics and were submitted on Sept 4th at 3PM.

Long story short, I was not pleased with this, and requested a second opinion. I called someone else for second opinion and they fixed the problem is less than $100 right away. I guess UA Temp is more focused on chasing the money rather than doing job right.

Livia M.

I have a service contract with them, for heating AC and plumbing, generally they are ok/pretty good.4 months ago I had my shower fixed by them. Well 90% of the work was done. The repair man said he'd call me later in the week to come back out. I keep playing phone tag with the man in charge of plumbing... For four months. The repair man says he's been checking Home Depots for the right part and that's why he wasn't getting back to me, because he hadn't found the part. He came out 2 weeks ago to finish, still didn't have the right part. Said the manager would call me. 4 days later I had left my second voicemail for him... Still no call.

This was a little over a year ago, I never finished writing the review. My shower is finished, it looks like I let a 3rd grader do it. Sloppy, messy, work. They chipped out my tiles around the knobs and filled it in with goopy, uneven caulk. Thanks a lot guys

Benito V.

Our air conditioning broke down and United Air Temp came out to make the repairs. Eddie Mcdonn was the service tech , who was very efficient and took the time to explain everything he was doing. I didn't feel like I was being cheated because of the way he communicated the problems to me . I would definitely recommend this company for anyone who needs service on their air condition unit .

Adam B.

I don't like United Air Temp. I asked for an emailed written estimate on a new unit and never received it. Their prices are unreasonable and I will never do business with them again! Not recommended!

Phil M.

Liars and cheats - had to get another company to come in who confirmed Air temp had not done what was required - in fact had lied to me about the problem trying to sell me replacement instead of repair. The second company also confirmed they hear the same about United Ait temp all the time. STAY CLEAR

Deborah R.

I used UAT for many years and thought it was more or less okay, though did have a siege of incompetent visits from technicians unable to fix my heating system, till finally a supervisor came and said it had been hooked up wrong in the first place. Mostly, I am disappointed and angry about the quality of their recent work. A young guy who obviously had NO idea what he was doing came out to check my AC system. He told me that there was a leak, and that the outside unit was broken, so he turned off the unit--at the start of a major heat wave. I ended up taking my dog to a motel--the heat in my house was in the 90's. Four days later, there was finally a follow-up visit. The technician said there was nothing wrong with the AC--there had been a power outage, and the water detector had tripped the switch. In 2 minutes he had ""fixed"" the AC. BUT I also asked him to check my attic fan (covered by my warranty). He reluctantly climbed into my attic, and told me it wasn't on but he had no idea how to fix it. He wasn't even sure there WAS a fan (well, I certainly paid for one, but he couldn't find the records, and thought ""maybe"" a vent-like object was a fan). That's where things currently stand. I am thinking of changing companies, though I've had a contract with UAT for a long time.

Geovanni W.

Derick from United Air Temp just did an inspection on my house and he discovered there was an issue with my water heater, the problem was the required part needed to fix the water heater was obsolete. He ended up searching far and wide all over Nova to fine a part that would work just so that we would not have to go the night without hot water( we have a new born baby in the house). He returned to my house at 9 pm and installed the part and we had hot water. I also forgot to mention this happened on a Saturday and he day was suppose to end at 12 noon.

Arthur C.

Came to clean my filters on my heaters for $69 because of mistake I made by answering one of their solicitations over the phone. Plus, many years ago, the guy actually did work on my heater, actually brought water out and cleaned my filters. Took about 2 hours. Toda, Guy came and starting drawing me a chart about 5 minutes after he arrived on how I can save money. I asked, ""are you done?"" he said yes, ""everything looks great on your heater."" I asked him, why I became a lawyer. They called into headquarters and asked if there was a problem. I said yes, they were supposed to clean my filters but never did because the guy said you don't do that on my kind of heater. the ""supervisor"" said yes there is a way to clean it. The guy vacuumed my heater for 5 minutes, collected my $70 cash and left. I guess companies like this stay in business by advertising alot. Still I have not seen one good review for the company, and I'm sure any good reviews come for a manager there. Funny how they can take $70 from me with a straight face.

Cuong N.

I've been a customer of United Air Temp for several years. Finally I realized they'd been ripping me off taking advantage of my ignorance about technical issues. This is the most unprofessional company. The technician even asked me (several occasions) to provide a ladder. Last Spring they informed me that I needed a new system because the free-on was being phased out (this is true, thouhg). If I wanted to put in free on it would cause me 600 bucks and my system probably would last until summer. A friend of mind recommended a ""one man company"". I called, this man showed up put in the free on for me and charged me 300 bucks (he had a ladder). My system is still working (April 2014). I paid United Air Temp $499.00 for a one year warranty, but I'd rather lose my money than deal with them. I suggest they should shut down and find something else to do.

Paul R.

Ugh...

Whoever said ""I wish I could give less than 1 star. The receptionist is maybe the rudest person I've ever dealt with in a customer service capacity"" was right on the money. It's insane. They cancel appointments without telling you. They claim to have left voicemails they never did. They give excuses that don't make sense (need daylight for a repair that is being done entirely indoors). I don't know what to say. I'm shocked they are in business.