Union Plumbing

Milissa C.

I was given a quote for 1300 for installation of a new hot water heater, I okayed the job. After they completed their work they informed me the price was almost 1600. They did not honor the quote, or even inform me (I was home the whole time) of the price difference until AFTER they were done. I felt completely blindsided. I called later that day, and so did my husband, but no one of authority ever called us back. Very disappointed.

Julie P.

Came out and checked my grandmas house for a leak for no charge. There was no leak in any of the plumbing but they let me know it was likely a roof leak. My grandma lives alone and I didn't know where or how bad the leak is. They were able to give me a good description and idea about who to call next.

Marie G.

It seems like every year I have to call a plumber out to repair a leak in the water sprinkler system/ shut off valve contraption that is ugly as sun and site right outside my front door. The top part has rings inside and they crack or warp. Last year the entire pipe cracked. What a pain. So this year was no different- and then to top it off, my front yard faucet AND the back one too were leaking!
This year I called Union Plumbing. What I love about them right off the bat, is that a nice lady (yes a live person) answered my call instead of an answering machine- and it was the weekend. She told me the earliest they could get someone out was today but the would squeeze me in if there was a cancellation.
They had a time window of when they were expecting arrive and I got a text message the night before as a reminder and another one this morning when they were on their way.
Two really nice guys showed up and the showed me everything and explained everything. They had a tool that can sense water/ a leak inside the wall and that was a blessing- although Luciano would have loved it if these guys started cutting a hole in the side wall so he could have a doggie door! So they replaced the part, had me run the sprinkler for two minutes and rechecked for any leaks- it is nice and dry. Then they went o to work on the faucets, front and back, and replaced parts there also. Everything is nice and snug now!
Best part is that when I went to check in on Yelp, they had a 5% discount coupon for the labor costs!!!! This came in handy today for sure.
All in all, I am thankful they were able to see what they needed without tearing holes in the wall. They were on time and the service from the phone call I placed to them taking care of my property (rolling up the hoses) was A+++.

Robert H.

Completely reliable and excellent communication. Fixed a wobbly toilet and installed a kitchen dishwasher. Everything was installed without hassle, always kept me informed of unexpected (unforeseen) things as they arose. Will definitely keep them in the Rolodex.

10/10 would recommend.

Mauricio C.

Both of the technicians were professional. They did a good job with the work and cleaned up after they finished. Everything regarding my bill was explained to me.

Connie P.

Best in town. We've used them for years and have never been disappointed. Their are a prompt, courteous, and get the job done quickly. There's never any guesswork. They tell us exactly what they're gonna do and make sure we understand. I recommend them to all of my friends in El Paso.

Katy M.

No one will return my calls. Left message saying we need help.
Don't he a 915 cell number but state that I live in El Paso and give my address still no call.

Julian R.

Great job, showed up on time, did the work as quick as need be, and they showed up following Covid 19 guidelines.

Highly recommend them. Will use them again.

J L.

April 15, 2020 Union Plumbing came out to "snake" my kitchen sink. Response time was fast, and employees were polite and didn't try to up-charge.

Fair pricing... highly recommended.

Pilar B.

I had a sewage line that was clogged. Initially I called Pro techs plumbing & mechanical to fix the issue. Within a few minutes of the plumber being at my home, I found myself trying to encourage him to continue to try to unclog the line. He said the line was collapsed due to tree roots and for $ 850 he would fix the issue. He did not fix the issue and charged me half of the fee for attempting to fix it. I then called Union Plumbing. The gentleman on the line was very professional. The two men who arrived (Tommy & Danny) were polite and efficient. In twenty minutes they were able to fix the issue. They said the line was clogged within 5 feet and that my line was not collapsed. I am extremely happy with the service provided and I would definitely recommend Tommy & Danny to anyone who is experiencing issues.