Union Jack Plumbing

Todd S.

Called Nick last Wednesday morning. I left him a message regarding a PVR valve that needed to be replaced. He contacted me later on in the afternoon the same day. He provided me with a quote and we set a date for him to come out. On the day that Nick was to arrive he called to let me know he was en route. Nick arrived and quickly went to work, he is very detail oriented and does an excellent job. He is incredibly thorough, after completing the work he tested the house and adjusted the pressure for us. To install the PRV valve a small area in the yard had to be dug up, when he finished the job he took great care in making sure that the area looked like it did before he started digging. When the job was complete Nick handed me the invoice that was exactly as quoted over the phone. I would highly recommend Union Jack Plumbing.

Dan G.

This guy is good. We have hired him twice to do work for us and he gets the job done RIGHT! Nick solved a problem two other company's failed to do. Nick is prompt and does what he is told. Pricing is fair, but if your looking for a deal and with extra call backs hire someone else. Nick is a real problem solver and straight shooter!

Lauren S.

I can not recommend them. They tried to be "clever" and improvise on a hose stating the one we had was "hard to find" as it is a Grohe. Rather than even making one phone call, he started welding & gluing to come up with a solution.

Not only did the solution not work (but we were charged for over $365 for his visit (1 hr of that was productive, the other 2 hours wasted) . Now we have to spend $300 to replace TWO fixtures (as there is a matching on in the bathroom) AND pay for a different plumber to do that installation. We will definitely NOT be using Union Jack for that installation (although he absolutely should have volunteered to do that for free as we wouldn't have to replace the fixtures at all if his hacking job hadn't actually destroyed the existing connectors.

I'm totally cool with the fact that he tried to improvise, but not at the cost of actually turning a replacement hose job into a complete fixture replacement x 2 -- and saying "oh well" as he presented us with a $365 bill.

Aaron K.

Haven't even met Nick. However, I have to say, I have the utmost respect for the man.

I called yesterday afternoon and left a message that I needed a water heater replaced and some other work done. He called back a few hours later and told me that he doesn't do water heater replacements anymore as he had found a company that could do it for half the price and he gave me their name and number. Yes - he could have done it for double the price of the other company, but he had such integrity that he gave me another companies phone number.

Where do you find that these days? To say I am impressed and will call Nick each and EVERY time I need a plumber is a complete understatement!

Thomas W.

I often use Yelp for ideas about who to call or where to go. I'm only now joining to post review a review because my experience was just that good.

I called Nick on a Friday about a low pressure situation at my house. He asked a few questions, diagnosed the problem and quoted me a price within a minute or so...all over the phone. He was out to my house on Monday and fixed the issue within the time estimate. I was very happy with the care he took to fix my problem and improve the access points for future work. The water pressure has gone from a trickle to drilling holes in your skin. I had him do some additional work inside, on clogged faucets/drains, and he was just as thorough and effective there as well. I've used a lot of service technicians and rarely do you find someone as friendly, thorough, prompt and honest as Nick. Now if I could find his equivalent in an electrician and AC technician I would be all set!

Ardie S.

"The British are plumbing!"
"The British are plumbing!"

OK, so those of you who know me automatically know that Nick had the inside track based on his sense of humor alone.

I called Nick on a Saturday after my irrigation company and I identified an issue with a valve that could be affecting the efficiency of my sprinkler system. It wasn't an emergency, but I called and left a message for Nick on Saturday night, because it never hurts to get on any tradesman's list early.

Monday eve, whilst amid an after-hours call from a co-worker, I get this lovely call from a perfectly British Jolly Old St. Nick. He understood my problem from my phone message, and we made a date for Wednesday.

On Wednesday, Nick promised to call after 11:30. True to his word, he called shortly before noon to say he was on his way. He was at my residence within 45 minutes. To make a long story short, for a few minutes, it really was looking like a Hard Candy Christmas.

Nick took a couple of hours to work his magic with my plumbing. If you watch him work, you'll know this is one plumber who isn't using any other kind of pipe dope. When he's done, everything is tight, leak-free, and flows like a firehose.

Speaking of which, during the surgery, Nick had to repair a bit of the apparatus. Now, that might make most of you squeamish, but in this case, Nick simply tidied up an incredibly inefficient job done by my builder's plumbing subcontractor. I had always wondered why the washer took 15 minutes to fill, and why a flush of the guest loo caused my master bath shower to slow to a trickle. Nick solved my flow problem, so now the washer fills in 3 minutes and the master bath shower head actually makes you tingle on massage.

In short:
- Nick is the ultimate professional
- Nick returns phone calls
- Nick shows up on time
- Nick is serious about his plumbing--and yours
- Nick is funny as all get out
- Nick is not out to nick you
- Nick keeps his word.

Five stars seems a plumb pittance, wouldn't you say?

Kristen K.

Nick came out to remove our old kitchen faucet and replace it with a new one we bought. He gave me an extremely spot-on estimate when I called, and also included a high-end estimate in case of specific scenarios. I really appreciated the range and knowing what it would cost if there were some unknowns he discovered under the kitchen sink.

He and his assistant were FAST-- he can obviously do this with his hands tied behind his back! They were also extremely decisive, tidy, and respectful. You don't always get that just because someone is fast.

Needless to say, our faucet was installed perfectly and looks awesome. I don't know anything about plumbing, but it seems like he simplified whatever was going on under my sink before. All I know is that I have more room to navigate and I no longer have a leaky old faucet. Yay!

We also had great conversations about food, dogs, and yes... faucets. He is a great conversationalist and this does NOT change the speed or attention he is paying to his work. I definitely don't want to need plumbing anytime soon, but if I do, I will not call anyone except UJP. Thanks for everything, Nick!

Rachel S.

I can't speak about him as a plumber, because Nick suspected from our description we had a blocked sewer line which was not something he handles. However, he returned my call the day I left him a message to make sure we knew what he suspected and to recommend Johnny Rooter as being reliable and cost efficient. He let us know what to expect and that he had been comfortable recommending them for years.

He seemed just as concerned that we receive good care from someone else as we might from him and I really appreciated it. We called Johnny Rooter, by the way and they were just as timely and reliable and cost efficient for the job as he'd led us to believe. I really appreciate Nick taking the time to tell us how best to tackle our problem, even when it wasn't something he tackled himself. That, to me, speaks volumes about a persons integrity.

Meera A.

I called Nick for replacing my kitchen faucet. He was able to immediately give me a solid estimate (barring any missing parts), time required for labor, and an appointment time. He arrived promptly on time and called ahead to let me know he would be there.

The work was clean and well done and he tested the faucet functions after installing. I would gladly call him again for any plumbing needs. Highly recommended.

Anne-Marie B.

The reason for Nick coming to our house today was to fix/repair work that another company had done so poorly that I thought there was no hope! Boy was I wrong!

I called Nick yesterday and got a phone call back rather quickly. He said he could come out today. I was thrilled. He asked a few questions about what wasn't working so he could be prepared with the right parts.

Nick called 15 minutes prior to arrival. When he came in the door he toted a lot of tools...so he wouldn't have to keep running to the truck. Great idea.

My shower head that was so tight and also dripping was fixed within minutes. Another large company told me there was no hope for it. Hmmm...listen to Nick! He won't lie!

I highly recommend Nick. He knows what he is doing! Will call him again if I ever need anything!