Underground Rooter Sewer and Drains

Scott C.

My sewer system was clay pipe. I needed to upgrade to something more modern. I contacted Underground Rooter for help. They came in assessed my current situation and made cost effective suggestions. They came in and were professional, fast, and complete. Eighty feet of sewer line replaced in one day. Inspected buy EBMUD and passed. I had some additional plumbing needs, and they had connections to quality plumbers that filled the bill. This company is a find for anyone in the need of top-quality sewer and plumbing repair or replacement.

Dylan T.

Underground Rooter was great! They had fair pricing and were easy to work with. We had our sewer lateral replaced and there were no issues with the EBMUD compliance testing.

Harold J.

Amazing. Agusto was super nice and did the job right. This was even during the weeks of heavy rains we were getting in the Bay. They had a great quote and even when the inspector said there was an issue with our existing line, they were eager to fix it to mike it right.

Amanda C.

We used underground rooter to update our sewer lateral system, we were very impressed with their timing and results. Reliable, and helpful!!

A few months after we had the system replaced, we had huge rains and storms for a few weeks, which removed a few of our bricks that were placed over the sewer lateral. We told the company and they sent someone out the SAME DAY to fix the bricks with no charge. We appreciate the great service and help they provided and would definitely return to them again if needed in the future.

Heidi H.

Absolutely the best plumbers we've ever had. Underground rooter saved us a large chunk of money right off the bat by finding a way to do the camera test on our broken sewer lateral, when 2 other plumbers both said they'd have to first install a new clean out (expensive). They got all the necessary permits very quickly and completed the work impressively fast and well. Agusto is kind and honest and so helpful. And his pricing is totally reasonable. He also helped us fix our hot water flow to the shower. We've had two other plumbers look at it over the years, but Agusto and his guys made it work better than it ever has!

Mary H.

We had what we thought to be a minor bathroom clog but Augusto was able to investigate and found that it was more than a minor clog. His fast thinking and equipped knowledge prevented what could have been a huge future disaster. Turn time and cost was very reasonable. I highly recommend Underground Rooter for any and all of your plumbing needs! Thank you, Augusto.

Andrew A.

Very professional, top quality, best prices. Would recommend to anyone. Awesome service! Got my sewer later replaced in a timely matter house to street.

Shamim I.

Disclosure: I had contacted Oakland Rooter & Plumbing for a job, and they partnered with Underground Rooter due to a friendly relationship to help me with my plumbing issue. Both companies were phenomenal and despite having contracted with one, I am writing a positive review for both companies because of the partnership that happened. I'd happily recommend both companies.

SUMMARY: Underground Rooter came out to help on a job at my home and did an amazing job.

STORY: When I ran my washing machine, my nearby shower and toilet would start to flood. Rooting didn't solve the problem, but a camera discovered that the issue was either a broken pipe or a missed connection to the sewer line.

Underground Rooter partnered with Oakland Rooter & Plumbing worked together the day before Thanksgiving to triage, then started the job the day after Thanksgiving. They dug a hole near my driveway and were respectful of all the plants and area around. They then found the issue. Long story short, turns out it wasn't a root issue in our pipe. Our pipe had been draining into the ground for 10+ years without being connected to the sewer main (I moved here only 3 years ago). On top of that, it was an older clay pipe, which was still in working condition. I asked the team if they could do a trenchless replacement to a new pipe and they said yes. They prepped all day on Friday, then did the final work on Saturday. By mid-afternoon everything was in place and my front yard looked as though nothing had been touched.

PROS
+ Fast. Once the issue was triaged the day before Thanksgiving, they worked to get it fixed on Friday and Saturday.
+ Professional. They have the tools. They have the crew. They have the skills to get the job done.
+ Respectful. There was no judgement about the issue, but only looking to help solve it.
+ Easy. There was no complication around anything other than the job being an insane discovery of issues from past contractors (unrelated to myself or this company).

Chloe's M.

The toilet and tub were backing up ... couldn't use the washing machine or flush the toilet ... it was a mess! Mr. Ramos came quickly, immediately diagnosed the problem (roots in the clay pipe) and called me with the news. He also had the solution, got a permit SO quickly and manually removed the roots so the toilet could be used while we waited for the permit, etc. The process was smooth, organized and professional. The fees were very reasonable given how much work was involved. Underground Rooter kept to the schedule, responded to my concerns and fixed the problem in a very timely manner. Amazing service ... what a lifesaver! Thank you!

Andy R.

I had a clogged underground drainage pipe that needed to be replaced, and Augusto and his team did a great job. He first came to my house to provide an estimate -- at no charge -- and showed me video of the dirt blockage using a camera attached to a long line that he fed through the pipe. He then sent me a quote and did the work on time and on budget a few days after I decided to proceed. They also did a great job protecting the plants that had to be moved for the work, and with the cleanup. I'm a relatively new homeowner so I don't have a long list of contractors I can rely on, but Underground Rooter is now on it.