Ultimate Heating, Cooling, Plumbing & Electric

K A.

Going on 7 years - and I still call them. Ultimate Heating and Cooling did the initial installation of the HVAC when our home was built and I've used them for everything since.. Did the unit need service? Repair? Follow-up? Sure. Shit happens, things break down, HVAC needs some TLC. All of my experiences with this company have been awesome. I recently had a repair that I thought needed a double check, called the office, the receptionist called the tech and the tech, Ross, called me immediately to check in. Ross decided he'd come out and within moments I got a call back from the receptionist to set the appointment. My schedule is always hectic and they are always super accommodating also. I'm about as anal as anyone gets with just about everything and these guys have never disappointed me. Thanks UH&C! Thank you Ross, for your expertise and for putting up with me!!

Karen F.

Thank you for air conditioning!
From Kyle who sold me the unit, to Kelly and Eleazar who installed it, everyone was very professional. Everything was explained, with no surprises. I would highly recommend this company.

Alicia G.

Justin showed up right on time and was so helpful explaining our issue. It was a small problem and he was honest about the fix needed. Justin made a temporary fix until the electrician could get out the next day The electrician was also prompt and fixed the issue quickly. Thanks for the honesty and the good conversation!

Cathee S.

Would have said I really liked this company because I used them for service calls for rental properties I manage. They ended up being more expensive than another company for a furnace replacement and I did not use them so now they will not do business with me anymore. Just ungrateful and said they expect me to be loyal and pay a higher price or they don't want to do business.

Sally M.

I have been a customer of Ultimate for the past 7 years and have been very happy with the service they provide. They have a preventive maintenance program which keeps my furnace and A/C in perfect operating condition each season. They are reliable and honest and I highly recommend them to anyone looking for a great HVAC company.

Cortney S.

Kyle G. was our technician and he was fantastic. He came recommended from a friend and I'm so glad I requested him. He was very knowledgeable, friendly, and helpful. I knew exactly what he was going to do and what the fee was for it. I will definitely have him back in the Spring to service our air conditioning unit!

J M.

This is one of the most unprofessional companies I have ever had the displeasure of working work.

Their technician (Ross) was showed up hours outside of the time frame he provided without any notification, was extremely rude, blatantly over charged me and failed to fix my air condition unit. I was told repeatedly by their operations manager (Brenda) and one of the owners that they would follow up with a resolution, weeks went by with no response from either despite numerous follow up calls by me. When I finally spoke to the owner she was also rude and condescending.

Bottom line, this company is sun by owners that have no regard for their customers, their staff lack basic communication skills and they will overcharge you with no remorse.

Jason V.

I have lived in my home for 13 years and have always been convinced that the original builder ruined any opportunity for my home to be properly cooled. So, I hired UHC to evaluate my home and they decided a load test on my home would provide the proper insight they would need to engineer the system to properly heat and cool my home. After they completed the test Lloyd and Kyle walked my home and evaluated the duct work on the current system and suggested that this would also need some repairs and replacement. This was all performed three years ago.

I reached out to Lloyd two weeks ago and told him it was time. They replaced the HVAC equipment, added a split system, modified the duct work in the mechanical room, re-engineered the existing return duct work and left my home very clean. By the way, they were impeccable in prepping the home to protect the floor and any wall assemblies from damage. They completed the work and evaluated the system in two days and provided a tutorial of the systems.

The team on my job was top notch A #1. My home has never been so comfortable since I purchased it 13 years ago. The temperature is very even throughout the home and I no longer have any hotspots. UHC is a very good HVAC company and one I would recommend to anyone who is looking to repair or replace their HVAC system. This company exceeded my expectations to the fullest. Call UHC and experience the ""Ultimate"" service they will provide to you and your HVAC system.

Great work UHC!

Duane G.

This is our second AC install with Ultimate. Second time was just as good as the first. The crew was very professional and personable from the moment they arrived. They did a great installation, explained everything clearly and cleaned up their work area very well.

Angela C.

I am very unhappy with their service. We had a warranty issue that damaged the whole unit however they refuse to fix it without us paying out of pocket. It's not their problem because they fixed the one warranty part that started the problem even though the unit is still not operating normally. It's a rooftop unit on a townhouse and is so loud you cannot stand to be in the bedroom below it, not to mention it's now vibrating in the entire house. This is not acceptable. They have had to come and recharge the coolant multiple times starting less than a year since it was installed. Now will have to replace a 2 yr old installation out of pocket for a WARRANTY problem that started the whole thing. Terrible customer service. We even offered to meet them halfway on a replacement with no regard. Avoid if you expect any sort of long term customer service. They seem to do the bare minimum and push problems back on their customers. Very disappointed.