Two Brothers Water Heater Repair

Kevin W.

Chris was awesome! He responded quickly providing same day service to replace a combination water heater/space heater unit. Chris understood the emergency with paying airbnb customers and made room in his schedule even though the search for a replacement unit took him well out of his way. The fact that he is an extremely friendly and courteous person was just icing on the cake. I highly recommend Two Brothers Water Heater Repair.

Jeff D.

Just had these guys replace our hot water heater in a pinch. They were fast to respond? and get me an estimate. Once they were out they did the work in two hours. I would recommend them to anyone looking to have a hot water heater replaced. Thanks again!

Reggie S.

Chris was extremely knowledgeable, friendly, honest, and fast. I needed my water heater replaced and he was able to show up with his brother the next day. They replaced my water heater with a new one in less than an hour and a half. Chris had the best price out of the 5 companies I called. The only suggestion I have for them is giving a receipt to their customer after the installation.. even an email receipt would do. Luckily, they take credit or debit, so my account showed they did my installation. With the exception of that, I highly recommend them.

Dan L.

These guys were great. Gave me a quote with just a texted picture of our water heater. Arrived on time, did a great job.

Gary Bud L.

I called the Friday before the 4th of July after talking to 4 othe water heater ""specialists"" who told me they wouldnt be able to get to me until after the 4th of july weekend which meant after Wed. Chris not only told me that they could get it done but that he could be here in an hour. Chris and his helper got the job done in under an hour and were very proffessional. Great great value and very professional.

Rob H.

These guys were professional and efficient. We had our water heater go out the night before, and they arrived the next morning to replace it. We live in a condo, and Chris was so helpful in getting our water heater around our stacked washer and dryer combo. When it didn't go through, he didn't just shove it in, he problem solved the issue and together we were able to get my dryer out of the way in order to put the water heater in. Instead of getting the typical run around about how there's nothing they can do, he tried to help me figure it out, and we were successful! I cannot recommend them enough for the professionalism, customer service, and efficiency that they have.

Michelle Y.

Soooooo as many people may know, i have NO idea how to handle repairs, home improvement, yada yada yada around my home. i have been a god damn homeowner for over 2 years now and i still cannot figure this shit out. youtube just doesn't cut it. THEN one of my worst nightmares happened. hot water started to run out faster in the shower (GASP). i started to settle for warm showers and my water just didn't get as hot as it used to. and honey, i do NOT settle for warm water showers. i need that shit to be hot. (i sound sooo high maintenance right now, don't i? lolololol).

i finally got myself to yelp water heater repair places and found that Two Brothers had a response time of about 2 hours which is super important to me because i think places who respond quickly to inquiries show that they are interested in my business. and yes, they did respond within 2 hours! i explained the issue via Yelp and even though i explained it like it can be found in ""home repairs for Dummies"", whoever responded to me totally got it. I ended up getting help from Tyler and he was extremely nice! he asked me plenty of questions about my water heater and even though i responded with a lot of ""umm...i don't know...."", he was very patient with me. i appreciated that a lot. sometimes the last thing you need is for someone to be condescending and to make you feel stupid and bad about yourself. Tyler definitely did not do that. After some back and forth, i asked if he could just come and take a look to troubleshoot and he gladly agreed and we set up an appointment. Also, with the appointment, i was very picky because i told him it has to be after 5 on weekdays as i work and weekends are usually packed for me. he totally worked around my schedule!

Tyler showed about 10 mins before our appointment as scheduled and inspected the water heater, and found out that cold water wasn't feeding to the bottom of the tank (????). i don't know, i just listened and nodded my head. I went ahead and purchased a more efficient water heater since mine was old and out of warranty. even though Tyler did not push me to do this, it was just the right time. He came back that weekend to replace the old with the new, and taught me how to maintain it so it lasts longer and saves me money on my bills. Again-i just listened and nodded. lol. he was so patient with me with all of my annoying questions. and he told me i could call him if i ever have any questions. i am confident that he meant it!

my new water heater has been completely up to par and my hot water showers are back!!! hooray!! but what stood out about Two Brothers is their friendliness and service. for such an annoying person like me who asks tons and tons of questions, someone who is not only helpful but super patient is one of the most important things when i search for business.

Amiga D.

Two Brothers Water Heater Repair is the best experience I had in customer service and price. Called in the morning, they asked for a picture and after sending one, Chris came out around 10:30am and finished the job within two hours. I will recommend them to my neighborhood, friends, and family. Thank you for being part of our community.

Jessica S.

I never write reviews and felt so strongly about Chris and this business that I had to take the time to acknowledge him. I called Chris in a total panic as my hot water heater was leaking, pouring steam and I was smelling gas with two small children alone in the house. He immediately answered his phone, had me text him a picture of the heater and showed me how to turn off the gas. He calmed me down and explained what was happening without ever demeaning me or making me feel less intelligent even though I really had no idea what was going on. Our water heater happened to be a very expensive model and we ended up calling around for other estimates but Chris still came in at a very fair price. He was there the next morning after texting to say when he would come and had a new water heater installed in less than an hour.

Chris was professional and friendly and came through on all his promises. This so rarely happens in the service industry and I was so relieved to deal with someone like him, especially in a very stressful situation. I can't recommend him highly enough!

susan g.

Chris (one of the brothers) came when he said he would, did what he said he would and charged what he said he would! He was pleasant, helpful and we would use this company again--without a doubt!!! We had an 85 gallon water tank that (finally) died. When emptied, it weighed just 50 pounds BUT it was too large to get up the stairs of the basement of our 1922 home. We have no idea how we got it in the basement, but it wasn't going to come out with the measurements of the stairs. Chris lowered the price he quoted because he couldn't take it, but still said, if we got it out he'd come by, pick it up and haul it away AND he lowered his quoted price to account for the fact he couldn't take it out!! He was also fast and most pleasant. THANK YOU, CHRIS!!!!