Tub Cove

Kim G.

I can't recommend these folks enough. Every single person we dealt with, from Shelley on the phone to Dan (?) who came out and did the estimate, to the guys who did the work (1 guy on day 1 to do the tub, guy #2 the following day to do the surround and trim), were courteous, answered questions, and in the case of the guys who put in the tub and surround, very clean and took care to move furniture so they could get a tarp down and use that for a work space. Our new house had an old ""all in one"" tub and surround insert that had cracks, and ""bounced"" as a result. We went with a new tub and Formica surround. Dozens of colors to choose from and Shelley helped make sure we picked the right white for the edging. (So many different whites!)
Don't know how their prices compare to others, but this is the company to hire. Locally owned, not a franchise, which is also important to us. And our tub looks awesome!!

Allison D.

I wish I could recommend this company as there are some kind folks who work there. Unfortunately, the person who did our installation did not do a good job and did not clean up after the job was done. When he came out to fix the failed laminate, he apologized for not cleaning up after himself. But then when he was done, he asked me if he'd cleaned to my satisfaction -- and argued with me when I pointed out the adhesive he'd dropped on the tub. He then accused ""somebody"" (i.e., my husband or me) of sabotaging his original work.

The work involved removing ceramic tile. Not cleaning up meant that there were shards of ceramic left throughout our bathroom, foyer, and down the hall of my building. This was a safety hazard. Since the mess followed him out to the parking lot, I had to clean after him so that it did not cause injury to my neighbors or result in me getting a fine from my homeowner's association.

While the product itself has been fixed and looks fine, I did not appreciate having to clean up after the worker or dealing with his unprofessional interactions--especially since I'd expressed reservations about having the same person come back to repair.

I shared my concerns about the second visit and asked for consideration of my time in the final bill on 4/9/18. Shelley at TubCove agreed the behavior was unacceptable and that she would forward my concerns to the company owner in Arizona. I have yet to receive a response but will update this review should I hear back.

UPDATED: I changed my rating from 2 to 3 stars. TubCove's owner called me to apologize for the service we received from the installer. During our conversation, he said they talked with the installer who admitted to skipping ""a critical step"" in the installation, which resulted in the failure of the product. They refunded me $150.

Jules J.

Apartment Unit. Needed a cost-effective basic tub cove installed between tenants. TubCove was fantastic in scheduling around my departing tenant's needs. But the install exceeded fantastic. The 50 year old showerhead broke off behind the wall. The installer notified me, clearly explained our options, then was competent enough to affect the repair without shutting down the project. Left the space immaculate! Possibly some penny-cheaper options out there, but I've found my shower stall folk! Fully recommended!

Diana M.

They did great work. They were great communicators and clearly explained the project and process. They were on time on all 3 work days, even came back on a weekend to finish up. The guys were professional and cleaned up the project space each day. They weee not the least expensive quote but definitely worth a little extra for the simplicity and quality. Highly recommend.

Joanie R.

I just had a new tub surround installed from Tub Cove. The whole process from beginning to end was seamless. First Scott came by to give me an estimate. He was right on time and very friendly. Next, I went into their showroom on Lake City Way and met Shelley. She was so friendly and helpful. She spent quite a bit of time with me picking out a color and pattern and I never felt rushed. She told how the whole process worked an she called me when the laminate came in. We set an appointment and on the day of install, Benjamin came. He was right on time, very polite and friendly. He got to work right away, layer tarps down on the floors, and cleaned up when he was done. It only took about 5 hours or so. I can't say enough good things about this local company.

Atsu H.

We recently got our tub/shower surrounds replaced by TubCove and we were very happy with the quality of product and service. Would recommend to others.

Adrienne B.

We wanted to update our tub and shower surrounds to something more seamless (read: no annoying shower grout to clean) and also classic. We had two bathrooms done, and they did a great job filling in the existing footprint on each surround. In one of our bathrooms, the laminate needed to go over the ceiling, and in the other, it only needed to go up to the top of the wall.

Tub Cove also updated our plumbing. After they did the demolition work, they found CPVC plumbing. We knew this was a possibility and had already discussed having them update it to PEX on a time and materials basis. They installed the new plumbing the same day, and it didn't delay our bathroom completion.

Our new tub footprint is slightly smaller than our old one, so they put a strip of marble flooring down to connect it to the existing tile flooring; we were a little concerned that this might look strange, but it actually looks natural.

Overall, we're happy with how everything turned out. It took three weeks from when we first contacted Tub Cove to when our new tubs and surrounds were installed. Everyone we worked with was very friendly and professional.

David C.

We really like the new tub & surround they installed. The thing I like about the tub ....it has a low profile and easy to get in and out of. Great for a senior like me or small kids. The quality of the product and installers are first class. Thanks Tub Cove!! David C.

Lisa F.

We use Tub Cove to do all the tub surrounds as we remodel our apartments; they cost a bit more, but the work is done in one day and it holds up well and is easy to clean. They would get 5 stars, except that we have had difficulty with their plumber in the past (not with the work, but with getting him to actually DO the work) and their plumbing cost is pretty high. As far as the tub surrounds go, however, we love their work, and it's always a joy working with Shelley in the office.

Mary H.

I have used this company in the past and they are great. The work is always more than I expected. The ease of having them in the house to do the work was great. They were on time and the project took only one day of prep (less than 5 hours) and a day to finish that took about the same length of time. I am very pleased with the work that they did for me.