Trust Rooter Plumbing & Drain Cleaning

Valerie I.

The company quickly responded to my request for a plumber. I was very satisfied with John's professional service and demeanor. I live in a condo and the management office is very strict (sometimes a bit challenging)!! After a rough start with the office, John was very polite, respectful and his service professional.

Yolanda P.

I can't possibly say enough good things about this company! This gentleman came out to diagnose my issue quickly. It turned out he had to take the toilet completely off the floor! Tree roots from outside the house had grown under the slab and down into the toilet drain on the floor! He was well prepared with all the right tools and took care of the issue of the tree roots without complaint. I just wish I would have been on Yelp sooner to sing their praises. He was an absolute pleasure to have in the house and work on the non-flushing toilet

Sea W.

Where do I start? I sent a message via Yelp and received an immediate response. I was able to schedule my appointment for early the next morning. I texted them my address and contact information. I received a text back letting me know my information was received. So far so good! I received a text 5 minutes before the scheduled appointment window to let me know that a plumber was on the way. Service technician Gary McLemore arrived and was welcoming. I immediately felt like I could trust him to locate the issue and repair it. He checked the meter box, turned off the house valve, and performed the normal checks to determine the issue. He noticed the tile business on the other side of my fence and said, """"Let me go check over there. I will be back."""" He came back with pictures taken on his tablet to show me what he found. The tile company water runoff was pointed towards my property. He said that he advised the tile company of the issue and they promised to correct it. I did not have a leak after all. Whew! That was close. When I asked Gary how much I owe for the service call. He said I didn't owe anything. I went from being concerned before he arrived to grateful after he left. I recommend this company hands down. You'd be insane to go with another company.

Laura G.

You can TRUST that you will receive a fast response, professional and courtesy service at a very reasonable price! Our experience in swapping out and replacing a 40+ year old crumbling sink faucet was five star all around. No charge to come out and look at and quote a price. Satisfied, we set an appointment and prompt arrival and service time was great. Our Service Technician Mark is the Best! He solved our problem and we definitely will use Trust for any future projects!

E H.

As a contractor I rarely use trades outside my circle. These guys passed the test with me. What sold me was Melvin and his truck. The truck was set up like I've never seen. It's prepped to root piping. I recommend them highly.

Beth J.

We used Trust Rooter for A blockage in the kitchen sinks and a showers dripping issue. We had the pleasure of having JOHN come and help us. He was so respectful and kind and very knowledgeable and actually felt like I had my own dad or uncle come and help than a business transaction. The pricing was very reasonable and the quality of work was amazing as well. I will definitely be using Trust Rooter again they definitely won our TRUST. Thank you JOHN!

Seana L.

My drains started backing up two days ago. Thought I could take care of it myself but had to call a pro in. Ended up being something simple I never would have thought of, and they were in and out pretty quick.

Brenda K.

Don't do business. I wanted to test my water back flow, and they tried to charge me $287 !!!!! Almost every other company in the area quoted me between $128 to $149. Also the other guys come way sooner !!!!!!!!! Don't waste your time and money for companies that just want to take advantage of your business.

A S.

Our water heater started leaking on Tuesday afternoon. Robin came out on Wednesday morning to give us a free estimate. He wore a mask and gloves the entire time. We needed to replace our unit and have a new valve put in. The work was completed that afternoon. I highly recommend this company.

Sooz R.

Marvin M came to our home and was very professional and fast after we posted a work request. He provided an upfront cost for the repair and the work includes a 30 day guarantee (should anything go wrong). We were quite pleased with how quickly the company sent Marvin over since we made this appointment over the weekend. The company also provided text reminders and updates of the scheduled date and time of your appointment. This included ETA of the technician sent to your property. Very convenient and professional service highly recommend!