True-Tech Water and Plumbing

Phyllis H.

I have hague water for twenty years. It is a great system to have clean water at home. The dealer we used before did not provide good service so I found ""True-Tech Water. Great service and very responsive. I will give Steve a 5 star review.

Marc I.

This is my first ever review but i agree with all the 5 star reviews for Steve and the products he sells. He was so kind and patient with explaining what he recommended. He also never pressured into selling his products. We ended up purchasing the water softener and the reverse osmosis system. Another big plus is that he follows up to make sure everything is working to it's highest expectation. He is selling also a very high quality product. The Hague system was also recommend
by my next door neighbor who has been happy with the system for several years. We are glad that we found Steve and also the plumber who Steve uses to install the plumbing.

Joanna B.

My 16 year old Hague water softener stoped working recently. I did some research and found True-Tech Water. They returned my call right away and I was able to make an appointment a few days later. Aaron and Steve arrived today on time and were very friendly and got right to work. They were able to diagnose two problems and had them fixed quickly, and the visit cost way under $200. I asked if I needed to do yearly service, and he said no, to just call if we had a problem. Another company might have tried to sell me a maintenance contract, but not these guys. Honesty and integrity, that's what you get with True-Tech Water.

Michael B.

Steve was really great to work with. He always responded to all my questions, whether over a call or via text. Danny, the installer, was also great. He was finished with installation in around 4 hours. We had the watermax installed on July 30th and I swear the salt has barely gone down in the tank. Steve followed up with us 2 weeks after installation to retest our water and it was perfect. After about a month, we are really starting to see a difference with our skin, with our clothes...and we can finally keep our toilets clean! The water is so hard here. So thankful we chose True-Tech and the Watermax.

Eric B.

Steve is the best. He's knowledgeable, generous with his time, kind, and competent. Two times now he came to the rescue to fix the mess left by Matlock/Hague ""Quality"" Water. This last time Steve spent time on the phone helping me diagnose a problem with the water softener system. He's my #1 go-to guy from now on.

Greg M.

Met with Steve to go over the best water system for us. We selected the Watermax system due to hard water in our area and the reverse osmosis system for drinking water.
Process was easy and Danny did a great job installing both systems in a few hours.
Steve came back a week or so to add potassium which needs to be checked monthly.

The reassurance of clean drinking water and showers was a key goal.

Steve helped us achieve this goal.

Robyn T.

Steve did a great job explaining our install. The water softner works great and our reverse osmosis system gives us the best tasting water on the planet!

Steve H.

We had a Hague Water Softener installed 23 years ago. It has functioned well during this time, with only a couple of minor repairs. But after 23 years, the tank failed to suction water from the salt brine cabinet, and we were suddenly without soft water. True Tech identified this as a warranty issue under the 25-year tank warranty. So True Tech replaced my tank for free, only charging me the cost of shipping and a $99 service call. I also had the latest electronic controller put on the unit for another $175. This seemed extremely reasonable for refurbishing my unit, and giving me an entirely new softening tank. Steve Drake, the Hague associate from True Tech, is honest in his dealings and on the customer's side for getting the best value for the money outlay. I would not hesitate to recommend this company and Steve Drake for your water softening needs. For reference, I had another bid from a Los Gatos company to repair my Hague unit, and they wanted $1800 for a warranty replacement! True Tech is definitely the way to go!

Michelle O.

Steve is very thorough and took time to explain the repair I needed for my soft water system. Communication throughout the process including scheduling and the repair was great. He is a real expert at his trade. Thanks Steve!

Avi S.

I bought a unit with Steve 10 years ago. After two moves the device needed some service. Steve is very prompt and efficient with his repairs. Great communication. Just great customer service!