True Plumbing

Buck B.

Shawn the office manager and Kyle the plumber at True plumbing were awesome! After dealing with TWO other plumbers this week, all of which tried to sell me a bait and switch of a certain price which doubled once they arrived and told me I'm not a member, or since I wasn't buying something else, I sent on their merry way. Shawn quoted me a certain price based on me already knowing what the problem was and Kyle arrived with that price ready to work. Kyle did tell me about a few things I should do to my plumbing to ensure the life of the system, but I declined because we may not stay in this home much longer and it was nice to finally have someone accept no as the answer. True stayed True to their word and that's why I'll only do business with these guys going forward.

P P.

This was a big job in my mom's home, including replacing 2 toilets with cut-off valves, the main pressure control to the house, and one flange. As much of the needed repair was not in the original estimate and was discovered when the work began, discounts were applied. I have no idea if the charges were in line, but I've had similar work done in the distant past and paid similar costs. And once scheduled only 2 days after the estimate was done, all work was completed in one day, excellent clean up, and communication was constant. Matt and Emi were terrific, and I will call them if I need plumbing work.

Dianne H.

This was by far the best plumbing experience for the past twelve years. Stephanie took my call on a Friday late afternoon. their technician Joe came by on Saturday late afternoon. Analysis of the damage was done accurately. I was standing by and learned where our in house shut off valve is located and what pressure values work with our water heater. The pricing estimate for this job was absolutely reasonable. No one tried to sell me anything, which most technicians are forced to do by their companies and which can ruin a company's reputation within minutes. Joe did a tremendous job and he went the last quarter mile to get everything fixed. I highly recommend True Plumbing to anyone who needs a plumber who get things done right at a fair price.

Alexandra B.

Wish all services provided this value. On 3 occasions needed help and consistently True Plumbing fixed. Office answers the call = 10/10 Schedule time frame = 10/10 Interpersonal skill = 10/10 Diagnosis and management = 10/10 Value = infinite Thank you Mathew

Carley C.

Through the crazy process of buying a home, sometimes it feels rare to find genuine, kind human beings. I'm in a very short due diligence period of buying a home, and we discovered some problems with the sewer line. We needed to go beyond a plumber and seek a sewer line specialist, like, yesterday. Paul at True Plumbing came highly recommended and literally became my miracle for the day. He slotted me into his busy day, was generous enough review and offer his opinion on a sewer scope estimate from another company. He then reviewed my home, sent his report immediately thereafter, and kept in contact with me the whole time. What a relief to have met him. Also, big shout out to Stephanie at his office, who was quick to take action and so kind along the way. I cannot speak highly enough of his work ethics and team. Paul, you are your brand: a true, genuine and skilled specialist.

Ralph S.

Great experience with Ryan on a few small fixes around the house. Very friendly, professional, and they were able to schedule me for a next day appointment. Would certainly call True Plumbing again for future plumbing needs.

Fran S.

True Plumbing did an outstanding job replacing our hot water heater. Ryan and his team are very responsive and very professional. Pricing was very competitive to the large plumbers in town, but a bit more than some of the smaller guys. Net/Net, well worth the money to have these guys do the work. They did exactly what they committed to do, showed up on-time (actually a bit early) and completed the job early. Explained to us what they did and why the did it in simple terms. They took great care to protect our floors while completing the work and left the area cleaner than when they arrived. Would highly recommend Ryan and his team.

Kim T.

we have used True plumbing several times and they are really excellent. Today we had a leak in our pipe coming into the house that we were not sure where it was. Our very knowledgeable and delightful technician Kyle showed up and went to work digging to find it in 95 degrees. He located it, replaced the broken section and voila! water again. True plumbing is our go to company - and Kyle is the man!

Ricardo N.

I had an A+ experience with True Plumbing! Owner promptly returned my call, and Sean and James were total pros on site. Courteous, clear and prompt . Not only did they replace my water heater and improve the set up, they were kind to look over a couple other issues on my list. Had I not had a referral from a friend, I never would've found this company.

Ian O.

Showed up on time and was professional, personable, and patient. Will definitely use them for future plumbing needs!