True Plumbers & AC

Todd F.

True Plumbers were outstanding. I had a pipe to burst, flooding my master bath. What a mess. Carey and Brian, with True Plumbers were here within 30 minutes of the call. The ceiling had fallen in, drywall and insulation was everywhere. They removed the wet drywall, cleaned up the insulation, sucked up the water. They installed dehumidifiers, fans, etc. They put a covering over the ceiling that had fallen. The process takes 3 days to dry out. Carey and Brian did an outstanding job. This company has a gold star in customer service. I absolutely would recommend them. I could not be more pleased with the service. I forgot to mention Randall was here within 20 minutes to repair the broken pipe. Once again, outstanding service.6 stars.

Charles E.

""""0"""" rating. You are rip off artist. A friend called you as her garbage disposal of leaking. Your tech.man came out and charged $300. for removing the garbage disposal. Not even putting in new one. Your man took advantage of a young woman, who didn't know, that all she had to do was put a pan under the garbage disposal, as once the water leaked out, you just don't use that side. A new garbage disposal cost between $60.00 to $99.00. Your Company charge $300. just to disconnect it. Theone W.

Connie Z.

100 stars!!! No joke! I am a newer homeowner and tried to YouTube replacing a bathtub faucet. (Looked simple) well... After cutting the wall and accessing pipes and having waterfalls explode in my laundryroom. I called True Plumbers. Kent responded immediately (like i wasnt even done crying yet) he helped me contain the excitement until he arrived 1 hour later. (Saturday morning no doubt) upon arrival Kent and Chris jumped right into the work all while keeping me calm and repairing the problem. While here Kent and Chris never gave any grief about my animals and actually liked them . The job was done, water was on and life is lovely again. I highly ++++ recommend this company and this team. YALL ROCK!!

S L.

Called True Plumbers and had an appointment for two weeks. They called the day before and canceled. Poor customer service on my part. Had to call another plumber. They are unreliable in my book.

J R.

The service men were rude and condescending. They did not want to wear a mask and had none with them. Wanted close to $500 to unplug a kitchen drain. They did not want to work. Go elsewhere! We recommend Roto-Rooter or Curry & Co.

Doug S.

Called and asked for a simple repair of rebuild outside hose bibs. They said sure we will come out and look at it. They come out and wanted to charge $153 per bib. Total of $306. For a hose bib rebuild which consists of simply unscrewing two bolts and replacing a 10 cent washer. No quote was given over the phone, but we were clear in what needed to be accomplished. The second bolt was seized on only reason I did not DIY it. I suggest you look elsewhere. You can tell a company's """"true"""" nature in how they treat a customer with a simple repair. True Plumber's wont need to worry about plumbing that kitchen remodel we have in the near future. Chris was the gentleman's name.

Gabrielle D.

My hot water heater quit working and I had called another company to come out ttyl diagnosis the problem which ended up not being the problem. So after I ordered the recommended part and had it installed the water heater which was not the problem. So I called True Plumbers and Malachi Bollman was so awesome. Diagnosed the problem. Took care of my dog will tank was draining to make sure she couldn't get out of my home. Cut all the lights bank off.. Just went above normal expectations. Never met Malachi in person but he cares about performance and I really think that is a great quality in an employee and I just wanted to make sure y'all are aware he is an asset to the company.

Mike H.

Called for a quote, when they called back the man acted like I was bothering him, told me it's a lot of work to install the water heater in my house (mind you it's literally their business to do this, but it sounds like it's too much work) then quoted an outrageous price that included equipment I had already told him I purchased. Then dropped the quote some (not before telling me it's probably not the right thing I had purchased- didn't even ask what kind- just that it's probably not right) and when I asked if that was for the emergency service (this happened over a holiday weekend) he said no it's next week. It's sad that a business that is for this type of situation is acting like it's too much work and didn't even quote emergency service just immediately for next week, that living without water for days is fine. I called another plumber and they quoted half the fee and will be out tomorrow afternoon, now that's how you run a business. I would suggest looking elsewhere before calling true plumbers for a quote, you'll get much friendly and better service and a better price.

Leslie W.

We needed a plumber called a few in our local area we had a leak under the house one of the main water pipes had busted they all wanted to much money to repipe the house and would not go under the house to repipe instead they wanted to run the pipes thru the attic I could of done that myself and they wanted to charge an extreme amount of money to do it.I talk to a neighbor and they recommended True .we called True and they came out and gave us a estimate and they would repipe going under the house Kevin and Randel did the work like promise those two guys where awesome worked fast and was very nice to talk with I felt like they where friends after they did the work very professional and pleasant to work with I highly recommend this company. Candy in the office was also very good with getting the guys here. If I could give a higher rating with stars they would get a 10 star rating. I tip my hat to the 3 people who help us. Thank you again Kevin,Randell and Candy your company should be proud of you 3 you give your company a good name THANK YOU VERY MUCH you 3 rock in my book!!!!!!!

David W.

Wow!!! Great service and very friendly and knowledgeable staff. Chris came out and fixed our issue with a smile and best service. Great service is hard to find these days. You guys do it right!!!! Thanks!!!!!!