True Builders

Tanya G.

These people are crooks! It's all shiny and bright until you look under the surface. No one keeps their story straight. We have a 1900 sq ft house ( for perspective), Our master shower had a leaky shower pan, they wanted over $13,000 total to repair master shower. They were looking to rob our insurance company for things we didn't even ask for or want on top of wanting over $3000 from us. Never got the same story twice, no one ever took accountability for mistakes. They even had the audacity to blame my husband and I for lack of communication !!! Even if that were true, would you say that to a paying client?? I wouldn't. 3 months after we started communication, we still had no progress in our bathroom. Needless to stay, we severed our relationship with them, hired a much more reliable and honest company. Do yourself a favor and keep away from these guys!

James T.

These folks took such good care of me! From the initial emergency service to the last broom sweep. They even provided a bit of counseling to me since I was freaking out a bit. Thank you so much everyone!

Alli A.

Awesome company! They have done water restoration at our house twice in the last 2 years. Professional, kind, and does amazing work. They work with you and your insurance company and get everything handled. Chris was the man and over saw the entire project and was there for any questions we had from start to finish. Thanks chris and team!!

Gamaliel G.

Not satisfied with the remodel of my Bathroom We contacted them to come right back out schedule an appointment to come look at it no call no show Then a call scheduled appointment come out look and leaveCannot recommend true builders to anyone

Richard E.

I have been in the real estate/ property management business going on 14 years. True builders is the company we call when there is a disaster. Mark and Isaac have helped us with home fires, major water damage too even crime seen clean up. They work 24/7 and help to navigate the complicated insurance claim process. You need someone in your corner who doesn't work for the insurance company so you don't get short changed. They are the best!

Jon K.

On October 7, 2016 Hurricane Matthew skirted the Florida coastline and impacted our neighborhood. There was wind damage and flooding to our home. The salt water flooded our crawl space and sub-floor. Several days after the storm we were approached by Scott from True Builders. He was professional and courteous in explaining how True Builders could help us. They came to our area to help with the storm relief. We made an agreement and Scott and his crew immediately went to work removing floor insulation and drying out the house. Additionally, True Builders worked with our adjuster to ensure a fair and timely insurance settlement. True Builders provided us with exceptional service when we needed it the most. We can confidently recommend True Builders as a solid and reliable contractor. Jon and Kathy Kronillis

Jeff M.

I hired them to repair leak damage in my house. The crew was professional and very friendly. Everything was on time. The reason for the two star review is that a little over a year later my sink detached from the countertop. I called and they said they only warranty their work for a year. The also said they no longer used the company they hired for the cabinet work. I had to call someone else to come fix it. The repair man told me it wasn't attached correctly in the first place. I believe a job should be done right the first time and if its not a company should stand behind its workmanship. The sink was only attached with adhesive, nothing else. True builders is not the cheapest option, I would have saved money by hiring myself, but they saved me time. The second problem is the flooring they did is now coming up and we are by no means hard on it. It has been only two years and I feel like these things should not be happening if the workmanship was quality. In retrospect I would have gone with another company.

Bob S.

Don't hire this company. They did not do things they charged for and like to sue homeowners and insurance companies. Stay away!!!

Melissa S.

Love these guys and their professional repairs! Everytime we call for plumbing services (water damage restoration) they are prompt and get our repairs done quick. They have always been courteous and their work is superb! I would recommend them for any plumbing jobs or water leak restoration.

Luis T.

We got off to a rough start, just some communication issues. But in the end, Mark the owner made everything right and that earns him a lot of respect from me. Thanks to Mark and True Plumbers.