Tru Flo Plumbing Services

Shelia F.

Well we just had a nightmare come true during the holidays. A plumbing issue occurred while having family in for a visit. I called our home warranty company and they contacted Tru Flo out to repair the problem. We could have not received any better service than what we received from Gary and William. After they arrived they snaked out the line and ran a camera through the line and that's when it began to get very strange. While utilizing the camera they determined that we had a septic tank system. This normally would not be any concern but here is where we got a huge surprise. We purchased the house 3 years ago and was told that the house was on county (Fulton) sewer system. We have been paying charges for the sewer service for 3 years so this was a huge surprise. The prior owner had also payed for the sewer charges for over 14 years. The system had not been maintained for over 17 years that we could determine and was completely destroyed and now required replacement costing over 10,000.00 according to the service that we called out to pump out the tank. Gary and William said they could run a line and tap into the county sewer as we thought we were for a very fair and resonable fee considerably less than total replacement of a septic tank system. They worked tirelessly through terential rains to get us back up and running. All I can say is that even though we had the nightmare holiday that we all fear, we were very lucky to have Tru Flo come to our rescue! So let me take this opportunity to thank Tru Flo, Gary and William, for the over and above service and we will always be grateful for your help with a very difficult situation.