Troy's Plumbing

Jared D.

This is a HUGE SHOUT out to the amazing team at Troy's Plumbing in Winter Garden. Right after we moved into our new home, we discovered that a 20 year old oak tree roots were basically strangulating our sewer line, which caused our entire system to backup. Total nightmare! We thought it might break the bank, but not with these guys. They went above and beyond the call of duty to help us, and within 24 hours our system was completed fixed. And they came in under what I expected to pay. Truly amazing!!! Thanks to the owner Troy and his son Trey for doing such a great job. I can't say enough good things about these guys, so if you need help with your plumbing give them a call.

Ray K.

Had such an awful experience with Troy's plumbing. We have a very basic shower faucet leak in our master bathroom that needed to be fixed. They came to check the issue out and said they needed to order a part. It took a very long time for them to come back only to fix the wrong shower. They have a knack for promising you they will come but they never show up. It's been over a month since we have called them to fix the most basic of plumbing issues and it's excuse after excuse and promise after broken promise. They then have the audacity to tell me they can't come back until they have authorization from the home owner. They say they didn't have authorization but attempted to fix the leak initially and then also sent the owner of the house a bill. So apparently no authorization to fix but authorization to bill? We said forget it and we would go with a other plumbing company. We were more patient than we should have been, and it's disappointing especially because they are trying to expand as a company

Tom H.

I had a faucet on the outside of my house that broke an I checked with some people at my church and they recommended Troy's Plumbing. He came out the very next day (Saturday) and fixed it and helped me with a couple of other problems! I highly recommend him. The cost was actually less than I had expected! Great job.

Will F.

Thanks, Troy and Tray for same day replacement of our water heater. Great service, knowledgeable advice, fair price and we appreciated your sense of humor. Life is short - have fun!

Lara N.

We had a leak in our outside water faucet. Called Roto-rooter and they came out and said """"we won't know what's wrong until we break into the wall and we won't repair the wall afterwards."""" Uh no. Troy came out and took a look, gave us an estimate and scheduled to come back. Fixed the leak and what was messed up in the wall. He is reasonably priced and a good guy. I'll 100% use Troy's Plumbing again for any issues moving forward. Support small business!

Richard V.

Troy's re-plumbed my house. We are beyond the """"1 year labor warranty"""", but I will let you decide whether this was an acceptable installation. Recently, I had to call a water damage mitigation company because a pipe fitting was never glued together. The fitting is located in the ceiling, BTW. The fitting finally """"popped"""" and my house flooded. I called Troy's crew in and it turned out to be the same installer from the re-plumb job. The grandson took one look at it and said that he """"couldn't believe it lasted that long."""" I have photos, BTW. In the meantime, while they were there, the grandfather broke the shutoff valve in the garage. Basically, they shrugged it off and left. They did glue the fitting - no charge. They just left the broken valve. So, big insurance claim. Troy's took no responsibility for the poor workmanship and the insurance company said they would be following up with Troy's for reimbursement. I am not hopeful for that outcome. There's more! They forgot about the outside faucets during the re-plumb job and did it after I reminded them at the end of the job. But they installed those pipes to the outside faucets in front of the ingress to the house - meaning that the house shutoff will not turn off the water supply to the outside faucets. They installed buried pipe through the yard for the outside faucets. But they only buried it 2 inches deep! Last month, I accidentally cut the pipe while gardening and discovered that I had to go to the street to turn off that water supply... I went out to shut off the water at the meter and found that, to my dismay, that the meter had been connected incorrectly - sideways. When I shut off the water at the meter, it snapped off from the connection to my house. Imagine a massive geyser shooting into the air in front of my house! It was connected with cheap, brittle, irrigation grade PVC pipe! I fixed that myself with some emergency direction from the City of Ocoee meter guy. There's more that I recently contacted them about and I have not gotten any response. I could tell you about it but I think there is a limit to the length of the review here. Hire Troy's plumbing at your own risk.

Brian W.

Hired Troy to run propane lines from tank to pool heater and back to grill and propane disconnect. He does quality union style work. A true craftsman. And a veteran. He simple does it right.

Taylor B.

Love Troy, charly and the rest of the workers! They did a great job on replumbing our house! They were always very professional and on time! We have had no issues with our house!!! Thank you and will be a returning costumer!!

M W.

They rushed in the door. Grandfather said hurry up I have an appointment to the grandson who was doing the work. My husband already had the sink apart. They snaked the sink which took about 20 minutes. I asked them how much he said $185. I said you have not even been here 30 minutes he said ok $250. How rude. I would NOT recommend. Over priced and rude. Call someone else.

Shane H.

I needed a plumber this morning when I found a backed up toilet belching sewage all over my recently refurbished floors. I called Troy's on the referral of a friend and I am so glad I did. Troy was a complete professional and clearly explained what he would be doing, how long it would take, what I should expect and what it would cost. His prices were competitive and fair and he was at my door in no time at all. I would highly recommend Troy's Plumbing without hesitation. Thank you for being there when we needed you Troy! In response to """"Scott G"""", $225 is a pretty standard rate depending on what you had the person doing. Not even sure how your clearly fake review made it on Yelp with no friends and no other reviews.